IOKA Jewelry Opiniones 

139
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I loved the look of these earrings and after shopping around these seemed like an excellent value. I have been disappointed with online purchases before- who hasn't ? I read and reread the descripti... Ver más

Valorada con 4 estrellas sobre 5

Honestly the earrings I purchased are incredibly gorgeous and sparkly. They have 14k stamped inside the hoop and the clasp is really secure compared to some other ones I bought in L.A… However, the ho... Ver más

Valorada con 1 estrellas sobre 5

Horrible experience. I purchased a ring and necklace for my nieces quinceanera. The necklace broke after a couple of days due to poor workmanship. They refused to replace it and wanted me to pay... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had bought a replacement engagement ring from Ioka when I lost my original diamond. Two years later, the ring I purchased from them lost a stone. I mailed it back to them for a repair and after th... Ver más

Información sobre la empresa

  1. Joyería

Escrito por la empresa

High quality fine jewelry for an affordable price


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

139 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(139)

13 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

This is my treasury

I was just as happy with my wedding ring set, from IOKA. After our year of separation. I'm looking forward to him putting my new set on. I love my set as much as the originals if not more now.

28 de diciembre de 2023
Valorada con 4 estrellas sobre 5

Good product

I ordered several different pieces as birthday and Christmas gifts, not knowing what to expect for quality. The items were all worth the cost. I did return a few things as they were no longer needed. The return process was easy

26 de diciembre de 2023
Valorada con 3 estrellas sobre 5

Certificate of Authentication

Ordered off Amazon, Italian Gold Horn with 22 inch necklace, it is ok, pretty cheap looking to be honest and I did not receive a "certificate of authentication" which should come with anything claiming to be 14K solid gold, question to the company is your product gold plated or truly solid gold, in what country is the gold from? I will be taking it to a jewelry store to verify :)

12 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

My husband loves his birthday present

I ordered a scorpion charm and chain for my husband's birthday. I saw the charm on another website, but the chain was separate. It was difficult trying to match up a chain and charm because even though they both were gold, they looked to be two different colors. When I stumbled upon IOKA, I saw that they sold the same charm with a choice of several different styles of chain as a set.

It looks even better in person and my husband loves it. It was shipped quickly and it arrived I'm a timely manner.

12 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Being a senior and navigating around…

Being a senior and navigating around the web is very difficult for me but Shiro made this experience effortless
Shiro went waaaay beyond what I would expect from a customer service rep cudos to him. I was very satisfied with my purchase with the economy being what it is I believe my purchase was in line with what is available in the jewelry industry. Thank you again Shiro

28 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Beautiful ring,received it exactly on…

Beautiful ring,received it exactly on the date giving to me. Came in a nice ring box. Most importantly it fits my daughter finger perfectly. She has really small hands. Thank you she loved it for her 15th birthday thank you so much.

11 de septiembre de 2023
Valorada con 1 estrellas sobre 5

Not very honest seller

I bought a necklace from Ioka Jewelry (or Jewelry by Ioka as they are called on Itsy and other online selling platforms). When I used it, I discovered that the links have edges and those edges hurt my skin whenever my neck moves, which indicates a flaw in the design of the necklace.
I contacted the seller (Ioka Jewelry or Jewelry by Ioka) and I discovered that, to accept my return, they will not refund the $55 that they charged for shipping and I have to spend another $55 to ship the item back. Which means I will loose around $100 to return a $256 item.
Obviously, this is a textbook case of defrauding the clients by selling them faulty items then make it impossible for them to return it.
I am writing this revue so nobody else gets burned by Ioka as it happened to me.

After reading Ioka response (below) it shows that they cannot adress the details of my post. Which proves that I am right: they put the return options on Amazon, so I am still loosing $100 to return $256 item. The plot is to make the return impossible and the client stuck with faulty product. Beware.

27 de agosto de 2023
Opinión espontánea
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Respuesta de IOKA Jewelry

Hello,

We are sorry that you feel this way. We asked that you proceed with Amazon.ca's (Canada) return process and you did not want to continue with the standard return process. We are unable to inspect and provide further help.

Thank you,

Ioka Jewelry

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