I loved the look of these earrings and after shopping around these seemed like an excellent value. I have been disappointed with online purchases before- who hasn't ? I read and reread the descripti... Ver más
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Consulta las opiniones de los clientes
Honestly the earrings I purchased are incredibly gorgeous and sparkly. They have 14k stamped inside the hoop and the clasp is really secure compared to some other ones I bought in L.A… However, the ho... Ver más
Horrible experience. I purchased a ring and necklace for my nieces quinceanera. The necklace broke after a couple of days due to poor workmanship. They refused to replace it and wanted me to pay... Ver más
La empresa ha respondido
I had bought a replacement engagement ring from Ioka when I lost my original diamond. Two years later, the ring I purchased from them lost a stone. I mailed it back to them for a repair and after th... Ver más
Información sobre la empresa
Escrito por la empresa
High quality fine jewelry for an affordable price
Información de contacto
606 S. Hill Street, 90014, Los Angeles, Estados Unidos
- hello@iokajewelry.com
- iokajewelry.com
4,1
Muy bueno
139 opiniones
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Broken clasp
My grandson’s clasp on his necklace broke. I sent a message and they fixed it for a reasonable fee.
27 de julio de 2023
In love with my new earring hoops
The earrings are beautiful with a lot of sparkle!!!! They came in a pretty box and the price is excellent for 14k gold!!!! I will be buying more!!!
29 de julio de 2023
Opinión espontánea
Very nice and got my order to me quickly
28 de junio de 2023
Never received my ring!
11 de mayo de 2023
Disappointed
Well I got my order late, got the wrong one send out to me when I finally got something. Working on getting this resolved but not again will I buy. That 2day shipping. LIES!
Also, the pictures show a little bit more to the rings, they are pretty thin.
9 de junio de 2023
Respuesta de IOKA Jewelry
Hello,
We are sorry to hear you were disappointed with your order. We provided a return label and attempted to fix the issue as quick as possible. Please contact us further for any further help.
Thank you,
Shiro
Great quality for the price
Great quality for the price! Fast secure delivery and ordering. Beautiful packaging.
30 de mayo de 2023
Lively Oval Hoops
Although, I misjudged the size of the hoop earrings (I thought they would be bigger) I purchased they are lovely. I have worn them daily. I really like the tri-tone gold and oval shape. The price was the best I found and shipping was extremely fast. I would definitely purchase again from this business.
17 de mayo de 2023
Amazing quality , fast shipping , painless return
I received my order a lot faster than I expected! The quality of the product was amazing and it was also packaged very well. Unfortunately I didn’t pay attention to the size and had to return the item. Return was very easy and got my full refund in a timely matter. I will be shopping here again in the future !
30 de marzo de 2023
Is exactly like in the pictures
Is exactly like in the pictures, looks beautiful in my fiancée finger
21 de marzo de 2023
The item I wanted was backordered and…
The item I wanted was backordered and the company went above and beyond to find it for me with a very limited timeline. I received the item right on time and I was pleased with the quality.
28 de febrero de 2023
Left message called back within the…
Left message called back within the hour. Understood that I wanted the same item with different length chain. Sent me email with easy instructions to complete my order which arrived quickly.
14 de febrero de 2023
Beautiful Jewelry
Ordered a gift for my daughter she loved it. The necklace came in well packaged and quick delivery. I will definitely order again.
1 de diciembre de 2022
Not even a week after I purchased this…
Not even a week after I purchased this ring I e of the diamonds fell out.
10 de enero de 2023
Respuesta de IOKA Jewelry
Hello,
We are sorry that you had an issue with your ring. Please contact us directly so we can have this fixed for you as your item should be under warranty.
Thank you!
Shiro
Customer service was greatgreat customer service
Customer service was great, I returned 2 identical rings 1 I purchased from them the other from a different company. I took several months because of the holidays but they fixed both rings and all I had to pay for was the safe shipping. Both rings are beautiful. Thank you
16 de enero de 2023
Respuesta de IOKA Jewelry
Hello - glad we were able to be of service! Thank you for your patience with the repairs.
Love the Star Tri color 14K necklace
Love the Star Tri color 14K necklace. Great pricing too.
4 de enero de 2023
Beautiful heart shape locket and necklace.
Great product and great service. Had a minor issue with my order but Shiro at Ioka fixed it right away. Can’t wait for my daughter to open her Christmas gift. She’s going to love it!
20 de diciembre de 2022
Great shipping and response times
Great shipping and response times, for my jewelry and it was beautiful. Great quality!
7 de diciembre de 2022
Great products quality customer service
Great products quality items. Very good customer service
14 de octubre de 2022
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