IOKA Jewelry Opiniones 

139
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I loved the look of these earrings and after shopping around these seemed like an excellent value. I have been disappointed with online purchases before- who hasn't ? I read and reread the descripti... Ver más

Valorada con 4 estrellas sobre 5

Honestly the earrings I purchased are incredibly gorgeous and sparkly. They have 14k stamped inside the hoop and the clasp is really secure compared to some other ones I bought in L.A… However, the ho... Ver más

Valorada con 1 estrellas sobre 5

Horrible experience. I purchased a ring and necklace for my nieces quinceanera. The necklace broke after a couple of days due to poor workmanship. They refused to replace it and wanted me to pay... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had bought a replacement engagement ring from Ioka when I lost my original diamond. Two years later, the ring I purchased from them lost a stone. I mailed it back to them for a repair and after th... Ver más

Información sobre la empresa

  1. Joyería

Escrito por la empresa

High quality fine jewelry for an affordable price


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

139 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(139)

14 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

5 Stars

Beautiful medal, although a bit smaller than expected. The quality of the medal is excellent and the price reasonable, however, so I would absolutely order from here again!

14 de diciembre de 2021
Logotipo de IOKA Jewelry

Respuesta de IOKA Jewelry

Thank you Gabriela! We're glad you're happy with your order.

Valorada con 5 estrellas sobre 5

Best Customer Service I Have Ever Experienced.

They sent the wrong size when I ordered a pair of hoop earrings. They didn't have the correct size in stock. They offered me the next size at a 10% discount but I wasn't happy with that price. I counter offer the discount and they made me very happy when they accepted my offer since it was not my mistake. The communication was excellent. Great customer service. The person that was in contact with me is called Shiro and treated me with kind and respect at all times. The jewelry pieces are beautiful. I definitely recommend it. The shipping was super fast. If you forgot to purchase someone's present and you need to arrive fast I would say order at IOKA website and you won't be disappointed. Both of my orders arrived in two days.

26 de noviembre de 2021
Valorada con 5 estrellas sobre 5

I had the most excellent customer…

I had the most excellent customer service. Shiro is amazingly kind, knowledgeable of their beautiful gold chains & pendents. 2 day free shipping to me and on returns. Communication was easy by phone calls, texting, and with photos to help me decide exactly what I wanted. After my decision, with Shiro’s help, I’m happy to say I chose a solid 14k yellow gold Figaro chain 20” with cornicello horn, and a solid 14k yellow gold gorgeous flat curb 24” chain. Both complimented the solid 14k yellow gold Valentino 17” chain I already had from a prior estate purchase. All 3 look gorgeous together. I will be a return customer. This was the easiest, most helpful, kind, and knowledgeable jewelery business I’ve ever had the pleasure to work with. Fair trustworthy, honest honest prices. Thank you again Shiro, and staff at IOKA Jewelry

18 de octubre de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

Pendant color not as described more of…

Pendant color not as described more of a copper color.

16 de septiembre de 2021
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Respuesta de IOKA Jewelry

Hello Becky,

We are sorry to hear that you are not satisfied with the order. The item is sandblasted toward the center which gives off a darker appearance than the polished area on the outer part of the pendant. If you have a problem with this piece, please reach out to us directly so that we can further help.

Thank you.

Valorada con 5 estrellas sobre 5

wow I really liked the pendant

wow I really liked the pendant, it is spectacular and it looks beautiful, and I highly recommend Ioka jewelry. All Your Items Are Authentic and Wonderful, thank you very much for your excellent service and nice day.

14 de junio de 2021
Valorada con 5 estrellas sobre 5

Shiro is a superstar!

There was an issue with the item I ordered being shipped out of state by a FedEx mishandling (not IOKA's fault at all). Shiro was a superstar and helped to get the item to its correct destination. Thank you so much!

5 de enero de 2021

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