iParcelBox Opiniones 215

I got full support anytime I need . Amazing product and service

My box didn't work properly anymore so I contacted support via mail. I quickly received an answer from Paul to verify a few things. After that he asked to do some troubleshooting via the online chat, that was very responsive and well explained and we actually managed to fix the issue. So my feeling about this is very positive, now I know when something is wrong with my box I can get help quickly and I will also get my issue resolved since support knows what they are talking about :)

Great piece of kit not losing parcels or missing anymore

I love the convenience of no longer having to run to the door when a parcel comes, or finding parcels in random places when I come home. Most of the delivery drivers live it also and comment on how much time it saves them.

Great product and amazing after sales support!

The box itself is the best idea ever. Being able to accept parcels remotely is a godsend. The customer service team (Paul in particular), answer any questions immediately making the investment in the iparcelbox kind of like a VIP concierge subscription for your deliveries. Highly recommend!

It works, but the operation logic is quite lousy.

It is also better to place a small built-in cam inside the box, so that we know whether it is empty or anything has been taken in/out the box

Had initial issue with setup not accepting the 32 character SSID, but got excellent support and the box is working well, albeit I had to shorten the SSID for it to connect successfully.

Excellent service & very professional troughout
Many thanks

No more lies from the post and delivery people… “ no you didn’t try to deliver I have proof “
Already had a £5 gift credit from Amazon for a failed postal delivery that was marked as attempted.
I installed it myself but please note, a phone backup battery is a must to prevent it locking all the time till you add the house power supply … Fantastic product, well made and a reasonable price too 5 stars ⭐️

Brilliant bit of kit and very happy to buy

I need to be honest about it, the idea is very well projected the technology still need some work to get better. Had some issues installing the box but the assistants sort it out pretty fast. So yes Average good but with some need to be better, specially for the cost that is not the cheapest on the market.

Got the iParcelBox installed on my new house of Northstone. The box installation is not integrated and needs an extra external plug to get power. The external plug is difficult to close and keep the external socket closed for water ingress. The iParcelBox doesn't integrates with Alexa or anything, and the app is failing to send notification, have to add that is only free for 1 user, and requires a subscription of 24£ a year for a second user. The box also has a mailbox and this box was provided without any lock, had to implement something to avoid getting the mail stolen. For being a box that can be open remotely by a poor app, my expectations are not met.

Very fast answer and was very helpfull.
Thanx Paul again

Paul at iParcelBox is absolutely brilliant, I had a fault with the box and he was prompt in replying over email with help and instructions. As the fault ended up being electrical he then came to fix the problem shortly after, in the mean time kept in touch over email. Cannot recommend the customer service enough!

I ordered the XL box and solar panel which was out of stock at the time of ordering. I was made aware straight away of the estimate back in stock and when the box arrived it surpassed my expectations

It’s sturdy and easy both to understand and fit. Now in place I can finally have parcels delivered to my home, knowing when they have arrived and able to control the opening and locking of the box

As I can’t currently leave my house, it means the parcels are safe and secure until someone can come and remove them for me. It makes me feel so much more independent

The app is really easy to understand and use and the solar panel big enough to easily keep the battery topped up.

I haven’t needed customer support for set up, but having used them to ensure this was the right product for me, I am reassured that if I needed any help the response would be swift and helpful

Absolutely brilliant. Well worth every penny and so easy for the delivery guys to use too. I can’t recommend highly enough.

Brilliant service very pleased with the item and I’ve told all my friends Paul was very helpful and it was a pleasure to talk to him

I wish all companies had a Paul working with them we would have a lot more happy people

Well done

Great box know when my mail has arrived and can check on another delivery with my linked camera

Clear steps to set up and easy to use

It does exactly what it is advertised to do. It is well made, sturdy and functional.