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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Product is great, instructions for fitting are pretty and it didn’t take long to install, although ever so slightly fiddly trying to hold the spacers in place whilst tightening up app the screws. I’d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The most helpful customer service I have ever come across. Nothing was too much trouble and it was all sorted whilst they were on holiday Cannot fault this company

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really easy to install, good instructions, arrived quickly. Such a god send using it and keeping stuff out of the rain when you’re not home. Just takes delivery people a while to figure out how to ope... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Where do I start 🤔 like many people that work it’s a real ball ache to chase deliveries around your county, even leaving polite notices to delivery drivers to leave goods in a safe place doesn’t work... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de buzones de correo
  2. Empresa de automatización de viviendas

Escrito por la empresa

Do you get fed up with missed parcel deliveries? iParcelBox is the smart, secure and simple at-home parcel delivery solution you control from your smartphone.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

215 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

All the greatest is OK

Hi, with the order everything was okay in time coming and flawless

9 de enero de 2022
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Respuesta de iParcelBox

Thanks for your review Ivan! Glad everything was OK with your order.

Valorada con 5 estrellas sobre 5

The parcelbox that everyone loves!

This clever box is a must-have for accepting parcels when you are not home! Done with going to the postoffice or your neighbors to get your package... or searching in the backyard where the courier has left it. Our courier don't even ring at our door anymore, he's put it direct in the box... amazing!
The box itself was well packed arrived, and the installation and connection with the box went flawless. For a penny per month you can get the premium service with nice extra's you can do.
And if you have problems, mister Paul is here to help you. He responds in no-time your questions! I've had a missing antenna and Paul helped me outstanding and delivered me the antenna a few days later!

Support for Arlo cameras & Google Home/Assistant are the only things I miss, but I'm sure this will be added soon in the future :)

6 de enero de 2022
Opinión espontánea
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Respuesta de iParcelBox

Thanks Davy, we're delighted that you are pleased with your iParcelBox!

Valorada con 5 estrellas sobre 5

Excellent product

Excellent product. Really great customer support. Easy to speak to on the phone and very helpful when we had a problem with delivery.

14 de diciembre de 2021
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Respuesta de iParcelBox

Thanks Judith!

Valorada con 1 estrellas sobre 5

They broke my meter box during…

They broke my meter box during installation and left without repairs. There is no sense of responsibility, I am very angry!

11 de diciembre de 2021
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Respuesta de iParcelBox

Hi Joe.

We have tried several times to contact you, without success. iParcelBox does not provide an installation service - your review does not relate to our company or any of the services were provide.

We have requested that you remove this review and re-post it against the correct company - i.e. whoever undertook the installation services you are referring to.

If you have any issues with your iParcelBox, please contact us via any of our support channels and we'll be happy to help.

Valorada con 5 estrellas sobre 5

this is a fantastic item

So far this is a fantastic item and I would recommend everyone who can should get one as it helps if there are any issues with delivery drivers saying it arrived but you get nothing left.

8 de diciembre de 2021
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Respuesta de iParcelBox

Wonderful! Thanks for your review Nicholas.

Valorada con 4 estrellas sobre 5

Excellent support sorted out some setup problems.

Had a couple of teething problems with the setup, but the support was first rate. On a Saturday I didn't expect to get someone on their online chat, but did, and got everything working. I haven't actually had a courier use the box yet, instead, they are leaving parcels by the front door!!! I think a sticker on the window may help.

6 de diciembre de 2021
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Respuesta de iParcelBox

Hi, many thanks for your review! We provide a sticker in the pack with the instructions booklet. Window stickers and door handle hangers are also available for purchase on our website.

Valorada con 4 estrellas sobre 5

Seems to work but the clip on the lid…

Seems to work but the clip on the lid that clips into the locking mechanism was broken on arrival. Trying to put a permanent fix on the clip before I use it properly.

1 de diciembre de 2021
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Respuesta de iParcelBox

I’m very sorry to hear that your iParcelBox has arrived damaged. Please contact us via any of our support channels and we’ll arrange for this to be resolved for you.

Valorada con 3 estrellas sobre 5

the installation was not straigt…

the installation was not straigt forward, and i ran into problems. The helpdesk was really helpful, that was a plus.

26 de noviembre de 2021
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Respuesta de iParcelBox

Thanks Peter, we’re glad we were able to promptly get you connected.

Valorada con 5 estrellas sobre 5

Happy with my purchase

Easy instal, looks good, easy in use user friendly app.

18 de noviembre de 2021
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Respuesta de iParcelBox

Thanks! We’re delighted you like it.

Valorada con 5 estrellas sobre 5

I had difficulty with setting the box…

I had difficulty with setting the box up with the app.
After contact with the company they helped me with the issues. It is now running fine.
I'm very pleased with the result.

13 de noviembre de 2021
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Respuesta de iParcelBox

I’m very sorry to hear you initially had issues. I'm pleased that we were able to get your app connected correctly, and that you're now pleased with the result. Thank you very much for updating your review to reflect this!

Valorada con 5 estrellas sobre 5

Brilliant service

I have ordered the XL after a really helpful and rapid response from customer services. My situation is unusual and I’m now really confident that the box will give me an independence I couldn’t have with any other

I also have less anxiety about setting it up as know any questions - daft or not - will be answered rapidly and in a way I can understand. If the box is as good as customer service, ( and I think it will be,) then I’m going to be a happy boy!

7 de noviembre de 2021
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Respuesta de iParcelBox

Thanks Jack. We hope you love it when it arrives!

Valorada con 5 estrellas sobre 5

Great service support

My iParcelBox developed a fault. I contacted the customer service team and paul was all over my issue quickly and his support was clear and very helpful.
Paul and iParcelBox box have demonstrated how customer service should be carried out. Without question replacment part sent and problem solved.
I certainly will be continuing to use their products and will encourage my friends and family to also.
I look forward to seeing all the new products they come up with.
Thanks again for the great support.

5 de noviembre de 2021
Opinión espontánea
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Respuesta de iParcelBox

Thanks Matt - glad we could quickly get your issue sorted for you.

Valorada con 5 estrellas sobre 5

Awesome product

Awesome product, but also awesome support. Highly recommended. Have received a steady stream of parcels since setting it up, and it works really well.

20 de octubre de 2021
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Respuesta de iParcelBox

Many thanks for your review Julian - we're delighted you're pleased with your iParcelBox!

Valorada con 5 estrellas sobre 5

Top notch customer care

Very easy to get hold of and really helpful on the phone and via mail. Would recommend to friends and family.

20 de septiembre de 2021
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Respuesta de iParcelBox

Thanks Tim!

Valorada con 5 estrellas sobre 5

Does what it promises

Does what it promises. Easy installation, reacts very quickly when you open it with your smartphone, safe and waterproof.

13 de septiembre de 2021
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Respuesta de iParcelBox

Thanks JW, glad you like it!

Valorada con 4 estrellas sobre 5

Gemakkelijk voor als het regent dan…

Gemakkelijk voor als het regent dan word mijn pakje niet nat als ik weg ben.

11 de septiembre de 2021
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Respuesta de iParcelBox

Bedankt voor je recensie. We willen graag weten waarom je een ster hebt verwijderd - als we nog iets kunnen doen, laat het ons dan weten!

Thanks for your review. We'd love to know what caused you to take off a star - if there's anything else we could do please let us know!

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