Product is great, instructions for fitting are pretty and it didn’t take long to install, although ever so slightly fiddly trying to hold the spacers in place whilst tightening up app the screws. I’d... Ver más
La empresa ha respondido
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Product is great, instructions for fitting are pretty and it didn’t take long to install, although ever so slightly fiddly trying to hold the spacers in place whilst tightening up app the screws. I’d... Ver más
La empresa ha respondido
The most helpful customer service I have ever come across. Nothing was too much trouble and it was all sorted whilst they were on holiday Cannot fault this company
La empresa ha respondido
Really easy to install, good instructions, arrived quickly. Such a god send using it and keeping stuff out of the rain when you’re not home. Just takes delivery people a while to figure out how to ope... Ver más
La empresa ha respondido
Where do I start 🤔 like many people that work it’s a real ball ache to chase deliveries around your county, even leaving polite notices to delivery drivers to leave goods in a safe place doesn’t work... Ver más
La empresa ha respondido
Do you get fed up with missed parcel deliveries? iParcelBox is the smart, secure and simple at-home parcel delivery solution you control from your smartphone.
5&6 Manor Court, YO11 3TU, Scarborough, Reino Unido
Hi, with the order everything was okay in time coming and flawless

Respuesta de iParcelBox
This clever box is a must-have for accepting parcels when you are not home! Done with going to the postoffice or your neighbors to get your package... or searching in the backyard where the courier has left it. Our courier don't even ring at our door anymore, he's put it direct in the box... amazing!
The box itself was well packed arrived, and the installation and connection with the box went flawless. For a penny per month you can get the premium service with nice extra's you can do.
And if you have problems, mister Paul is here to help you. He responds in no-time your questions! I've had a missing antenna and Paul helped me outstanding and delivered me the antenna a few days later!
Support for Arlo cameras & Google Home/Assistant are the only things I miss, but I'm sure this will be added soon in the future :)

Respuesta de iParcelBox
Excellent product. Really great customer support. Easy to speak to on the phone and very helpful when we had a problem with delivery.

Respuesta de iParcelBox
They broke my meter box during installation and left without repairs. There is no sense of responsibility, I am very angry!

Respuesta de iParcelBox
Great product delivered with great underlying service.

Respuesta de iParcelBox
Smart idea and is very safe and hassle free.

Respuesta de iParcelBox
So far this is a fantastic item and I would recommend everyone who can should get one as it helps if there are any issues with delivery drivers saying it arrived but you get nothing left.

Respuesta de iParcelBox
Had a couple of teething problems with the setup, but the support was first rate. On a Saturday I didn't expect to get someone on their online chat, but did, and got everything working. I haven't actually had a courier use the box yet, instead, they are leaving parcels by the front door!!! I think a sticker on the window may help.

Respuesta de iParcelBox
Seems to work but the clip on the lid that clips into the locking mechanism was broken on arrival. Trying to put a permanent fix on the clip before I use it properly.

Respuesta de iParcelBox
the installation was not straigt forward, and i ran into problems. The helpdesk was really helpful, that was a plus.

Respuesta de iParcelBox
I had a problem and it was fixed within a few consecutive mails !!
Love it 😊😊😊😊

Respuesta de iParcelBox
Easy instal, looks good, easy in use user friendly app.

Respuesta de iParcelBox
I had difficulty with setting the box up with the app.
After contact with the company they helped me with the issues. It is now running fine.
I'm very pleased with the result.

Respuesta de iParcelBox
I have ordered the XL after a really helpful and rapid response from customer services. My situation is unusual and I’m now really confident that the box will give me an independence I couldn’t have with any other
I also have less anxiety about setting it up as know any questions - daft or not - will be answered rapidly and in a way I can understand. If the box is as good as customer service, ( and I think it will be,) then I’m going to be a happy boy!

Respuesta de iParcelBox
My iParcelBox developed a fault. I contacted the customer service team and paul was all over my issue quickly and his support was clear and very helpful.
Paul and iParcelBox box have demonstrated how customer service should be carried out. Without question replacment part sent and problem solved.
I certainly will be continuing to use their products and will encourage my friends and family to also.
I look forward to seeing all the new products they come up with.
Thanks again for the great support.

Respuesta de iParcelBox
Awesome product, but also awesome support. Highly recommended. Have received a steady stream of parcels since setting it up, and it works really well.

Respuesta de iParcelBox
Very easy to get hold of and really helpful on the phone and via mail. Would recommend to friends and family.

Respuesta de iParcelBox
Does what it promises. Easy installation, reacts very quickly when you open it with your smartphone, safe and waterproof.

Respuesta de iParcelBox
Gemakkelijk voor als het regent dan word mijn pakje niet nat als ik weg ben.

Respuesta de iParcelBox
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