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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I never met Jenny Chiang nor ordered any products or services from her, but the advices she provided over the phone were more than excellent. She treats potential customers as family members. Contact... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been using iTalkBB home phone service in Toronto for years and recently subscribed to their Hong Kong phone number app service which is capable of inter alia receiving messages like OTP I... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Be careful about the hidden fee in the monthly payment! italkBB is well known about their cheap plans. They use them to attract the new customers. But be careful to check closely the contract.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thank you Wing for her patience and professionalism in answering my enquires. iTalkBB Prime is great, especially for those who need to travel between Canada and Hong Kong. No more struggling in changi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones
  2. Instalador de sistemas de seguridad
  3. Proveedor de sistemas de seguridad
  4. Servicio de torre de comunicación

Escrito por la empresa

iTalkBB was founded in the U.S. in the early 2000s to help overseas Chinese stay connected with family and culture back home. It first gained recognition with home phone services that combined North American and China/Hong Kong/Taiwan numbers, making cross-border calls simple and affordable. Over time, the company expanded into Chinese TV, mobile SIM cards, and the Prime App, a next-generation communication solution. Today, iTalkBB serves over 1.2 million users worldwide and operates 30+ experience stores across North America.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

28 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,2

Todas las opiniones

(28)

12 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The App is very easy to use

The App is very easy to use. SMS from HK can be received almost instantly. The calls are clear in Canada, HK and Singapore without issues. IBB representative Martin from First Markham Place is extremely helpful. I will recommend it to others who frequently travel between Canada and Asia.

11 de marzo de 2024
Opinión espontánea
Logotipo de iTalkBB Canada Inc.

Respuesta de iTalkBB Canada Inc.

Hi James Bond,
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with our service and staff. Your support means a lot to us, and we’ll keep working hard to provide you with the best service possible.

We truly appreciate your recommendation and look forward to serving you again!

Valorada con 5 estrellas sobre 5

The rep is very helpful

The rep is very helpful. Attend to my questions timely and professionally. Will definitely recommend to others who need same kind of service!

9 de mayo de 2024
Opinión espontánea
Logotipo de iTalkBB Canada Inc.

Respuesta de iTalkBB Canada Inc.

Hi Ada Leung,
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with our service and staff. Your support means a lot to us, and we’ll keep working hard to provide you with the best service possible.

We truly appreciate your recommendation and look forward to serving you again!

Valorada con 5 estrellas sobre 5

Keeping up the good work...

We have been with iTalkBB for more than 15 years. We are very pleased with their reliable service. We appreciate particularly the excellent support that Wing has provided on Prime App and Travel Data SIM services over the last 6 months...

8 de abril de 2024
Opinión espontánea
Logotipo de iTalkBB Canada Inc.

Respuesta de iTalkBB Canada Inc.

Hi G Watt,
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with our service and staff. Your support means a lot to us, and we’ll keep working hard to provide you with the best service possible.

We truly appreciate your recommendation and look forward to serving you again!

Valorada con 5 estrellas sobre 5

Thank you Wing for her patience and…

Thank you Wing for her patience and professionalism in answering my enquires. iTalkBB Prime is great, especially for those who need to travel between Canada and Hong Kong. No more struggling in changing different sim cards.

29 de marzo de 2024
Opinión espontánea
Logotipo de iTalkBB Canada Inc.

Respuesta de iTalkBB Canada Inc.

Hi Ben Choy,
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with our service and staff. Your support means a lot to us, and we’ll keep working hard to provide you with the best service possible.

We truly appreciate your recommendation and look forward to serving you again!

Valorada con 5 estrellas sobre 5

Excellent Service

I would like to thank Ms. Wing for her help yesterday. She was very kind, patient, and knowledgeable. I am very happy with her service.

23 de febrero de 2024
Opinión espontánea
Logotipo de iTalkBB Canada Inc.

Respuesta de iTalkBB Canada Inc.

Hi Chill 活,
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with our service and staff. Your support means a lot to us, and we’ll keep working hard to provide you with the best service possible.

We truly appreciate your recommendation and look forward to serving you again!

Valorada con 4 estrellas sobre 5

We have been using their service for…

We have been using their service for over 10 years. Honest speaking they are not the best but with what we are paying, we think they are pretty good value. You can't pay for fast food but asking for a 5 stars service and quality. We have also found they have kept trying to improve their quality.

14 de febrero de 2024
Opinión espontánea
Logotipo de iTalkBB Canada Inc.

Respuesta de iTalkBB Canada Inc.

Hi Gary Lo,
Thank you so much for your 4-star review! We’re thrilled to hear that you had a great experience with our service and staff. Your support means a lot to us, and we’ll keep working hard to provide you with the best service possible.

We truly appreciate your recommendation and look forward to serving you again!

Valorada con 1 estrellas sobre 5

I am a new customer

I am a new customer. I feel regret to join such a dishonest phone company. Just let everyone know there is time limit in using your phone. Some customers may be one hour and some may be half an hour. Your phone will cut off automatically. I am the victim and these are the info l gather from over 20 of my friends and they all wait to leave this company while the contract expired.

1 de enero de 2023
Opinión espontánea
Logotipo de iTalkBB Canada Inc.

Respuesta de iTalkBB Canada Inc.

Hi Kenny Lam,
Thank you for sharing your feedback. Today, our phone services are much more reliable, with stable call quality and clear service terms so customers know exactly what to expect.

We’ve also introduced more flexible products like the iTalkBB Prime APP, which allows you to use Canadian, U.S., or China/Hong Kong numbers directly on your smartphone with unlimited calling, giving you greater convenience and peace of mind.

If you need any assistance, please reach out to our official teams:

United States: support@italkbb.com
Canada: ca.support@italkbb.com
Or call 1-877-482-5522.

We’re committed to providing reliable, transparent, and customer-friendly services.

Valorada con 5 estrellas sobre 5

User for more than 10 years

I have used iTalkbb TV for more than 10 years. I watched many Chinese series on their services. I find their prices to be very reasonable. I am also subscribed to iTalkbb's phone service at an affordable price.

20 de abril de 2022
Opinión espontánea
Logotipo de iTalkBB Canada Inc.

Respuesta de iTalkBB Canada Inc.

Thank you so much for your kind review! We are glad to hear that you like our TV product. Please let us know if we can help you with anything further, and thank you again for leaving us this amazing review!

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