While there was a delay in shipping, when I phoned they were honest about the issues they were facing and got my order to me with no other problems. Great service.
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Consulta las opiniones de los clientes
I regularly pre-order Switch games from Itemdrop, and they always provide excellent choice, service and prices. It’s great to find an online store where you can get a reply from a knowledgeable human... Ver más
I'd been looking for ages for an album that was stolen from me/ my room at university when I was 22yrs old. I'm now 65yrs old! I found the one that I was looking for at Item Drop, Sade's Diamond Life... Ver más
Good prices and free delivery, order was dispatched quickly and arrived in perfect condition! Would shop here again :)
Información sobre la empresa
Escrito por la empresa
GAMES, INTERESTS & PLAY! We provide Gaming, Geek, Pop Culture, Retro, Outdoor & Sports Goods! Welcome to Itemdrop Ltd, your one-stop shop for games, interests, and play. As a family-run business founded in 2010, we are passionate about all things gaming, geek culture, and collectibles. Our "Bricks and Clicks" approach allows us to serve customers both online via our website and marketplaces, as well as in-store at our East Devon location. We offer everything from classic 1980s gaming to the latest consoles, board games, tabletop RPGs, models, creative hobbies, merchandise, and electronics. Now, we're expanding into outdoor games, sports goods, and indoor games like darts! Our competitive pricing and dedication to great service make us a top choice for collectors, hobbyists, and casual shoppers alike. We love what we do—and it shows! Come visit us in-store or browse online to explore our ever-growing selection. TRADE-IN SERVICE Looking to declutter? We’re interested in video games, consoles, retro tech, toys, and pop culture merchandise from all eras! Even if items are broken or in need of repair, we may be able to repurpose them for spare parts. We also accept donations, with proceeds supporting local community events. Items We Accept: ✅ Video Games & Consoles ✅ Media Electronics ✅ Gaming Merchandise ✅ Cables & Wires ✅ Modern Pop Culture Toys ✅ Retro Toys ✅ LEGO ✅ Pokémon Cards ✅ Board Games REPAIR & MODDING SERVICES Having trouble with your electronics? We offer repairs for a variety of gaming and media-related devices, including: Overheating Issues Broken Disc Drives Game Boy Battery Replacement HDMI Port Replacement Disc Repairs …and more! Controller Modding Service Want to take your gaming to the next level? We offer controller modifications including: Custom Buttons & Thumbsticks Custom Paint & Shells Contact us to discuss your perfect setup! CUSTOM PC BUILDING SERVICE Looking for a high-performance gaming PC or a powerful workstation? Let us build your dream PC! Bespoke Builds for Gaming & Work Tailored to Your Budget & Needs Expert Advice on Components & Performance From entry-level to top-tier gaming rigs, we’ve got you covered. WEBSITE CREATION SERVICE Like our website? Let us build one like it for you! Whether you’re starting fresh or need a modern revamp, we provide: Custom Website Design Help Understanding SEO Guidance on General Admin & Usage Prices start from £500. Get in touch to discuss your needs! eBAY SELLING SERVICE Want to sell your items on eBay but don’t have the time or experience? Let us handle it for you! ✔ List your items professionally ✔ Handle photos and descriptions ✔ Manage buyer inquiries ✔ Handle shipping Commission Rates 35% for items under £30 30% for items £30-£99.99 25% for items £100-£299.99 20% for items £300+ Turn your clutter into cash with ease!
Información de contacto
11 Marine Place, EX12 2QJ, Seaton, Reino Unido
- +44129721935
- info@itemdrop.co.uk
- itemdrop.co.uk
4,9
Excelente
195 opiniones
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Status: Fraud Review one week
ORDER 709 - It's been a whole week and my order is still in the status of checking for fraud.
I asked them a question via email that is not even listed on their website. But they are silent for a week. It is surprising that in 2022 the site does not have a mail for communication. :D
16 de noviembre de 2022
Opinión espontánea
Respuesta de Itemdrop
Firstly the order was made on Saturday 12th November, we get into work on 14th, review was left on 16th, that is not a week.
The order was automatically applied to Fraud Review with our fraud prevention partners at Fraudlabs. The reason being using forwarding addresses with connections to Russia. We do not sell to Russia and ELDAR tried to circumnavigate our own terms of sale by using said services. The IP (non-proxy) location to billing/shipping location was also over 1000km away and located in Poland, which only increased the fraud score and delayed dispatch of their order (which I'm now glad we did).
We have tried to communicate with ELDAR on several different occasions about the order but every email bounced back.
Our site does have contact details in various places (as it is 2022) and emails are responded to. It is hard to email someone when the email they provided bounces back our attempts to communicate.
So that is our side of the transaction, not sure we could do much more.
Excellent
From the ordering right through to receiving the item despite their being a postal strike (which I fully support) was very easy.
12 de octubre de 2022
Good price, delivery a little slow.
I checked that this shop actually existed before ordering here... all legitimate!
Great price for the PS5 game I bought.
Delivery was a little slow, but no huge deal. In the time of Amazon it's easy to forget that normal people can't deliver that fast.
20 de septiembre de 2022
Product was cheaply made and very low…
Product was cheaply made and very low quality.
2 de septiembre de 2022
Respuesta de Itemdrop
Thank you for reaching out. Could you change the review to a product review so you can help other people make a decision when buying an item? We also understand the frustration of buying items that don't seem to be good enough in the quality department. The only way we can battle this is by reviewing the products as a way of getting the manufacturers to increase their quality assurance.
Great items, great shop, great experience!
My order arrived very quickly and everything had been packed very securely to ensure nothing broke during transport. Everything was as described, and customer service was great - one of the items I had ordered wasnt avalible at time of packing my order (store had been closed when I placed my order) and they reached out to me very prompty to offer apologies and a solution. Overall, I couldnt be happier and I'll definitely be ordering in the future without hesitation. Thanks!
7 de septiembre de 2022
D&D workshop
My son attended the D&D workshop and thoroughly enjoyed it. The staff were helpful and knowledgeable on all our visits to the store. Would highly recommend.
19 de agosto de 2022
the new moto gp game for xbox one is a…
the new moto gp game for xbox one is a good game and i recieved it quite quickly.
11 de agosto de 2022
Item received within 3 days
Item received within 3 days. Very fast. Best price for Xbox controller on the internet
28 de junio de 2022
Quick sending but when you are in the…
Quick sending but when you are in the EU they don’t fill in the papers correctly so you have to pay extra import taxes. Too bad.
26 de junio de 2022
Respuesta de Itemdrop
Hi. Addressing your concerns: We have a legal obligation to fill out customs labels correctly and they are filled out automatically using Royal Mail software. What you have experienced is a standard import tax that all countries in the EU now have to pay when importing items from the UK.
Really good service
Super helpful staff (both online and instore), really great and unique product selection, and very reasonable prices. Would definitely recommend!
21 de junio de 2022
I made an internet purchase for Sonic…
I made an internet purchase for Sonic Colours and Horizon Forbidden West. The prices were competitive, payment easy through Paypal and the items were shipped quickly and arrived safely. The website had just been upgraded.
4 de junio de 2022
Really fast delivery even to Brazil
3 de junio de 2022
Great price and service
21 de mayo de 2022
Fast delivery and item came in perfect…
Fast delivery and item came in perfect condition. Couldn't be happier with my experience.
12 de mayo de 2022
10/10 would buy from here again
Ordered online, was delivered quickly in perfect condition.
4 de mayo de 2022
Nice place
The delivery was on time as expected and the package came well protected. I'd definitely order from them again.
3 de mayo de 2022
Amazing service
Great range of products and when I emailed about something I couldn't find, they found it for me and put it on the website. Amazing service- thanks.
15 de abril de 2022
Opinión espontánea
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