Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered an exercise sheet early March, still waiting early April. No response to emails, phone calls or online chat. Fortunately paid by credit card, so the bank are sorting it out. Please Please do n... Ver más

Valorada con 1 estrellas sobre 5

I wish I could give zero stars! These guys need an official investigation into their operations. Surely they are blatant fraudsters fronting as an organization. Order placed in September. Despite se... Ver más

Valorada con 1 estrellas sobre 5

Rude unprofessional never relied to any voicemails emails lady called Kaye biggest attitude problem ever . They don’t have their own stock they just post pictures and prices then try source them absol... Ver más

Valorada con 1 estrellas sobre 5

Awful awful company avoid!!!!! Ordered in May 2024 heard nothing for 2 weeks so emailed as they never answer the phone, was fobbed off numerous times with answerphone messages. Now end of July 2024... Ver más

Información sobre la empresa


Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

160 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,2

Todas las opiniones

(160)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Non existent fly rug

Ordered a fly rug over 2 months ago. Never delivered. Said they would send again. Never did. Asked for a refund multiple times, havent got one yet. Constant apologies and excuses. Don't use if you need anything in a rush.

15 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could leave no stars at all I…

If I could leave no stars at all I would, I’m only going to repeat every other review on here. They are scam artists and thieves. I placed an order on 8th January 2022 it’s now June and have given very excuse, blaming me as to the order not arriving and then promising a refund which surprisingly hasn’t arrived. How they can call themselves a business I do not know. I am heading to trading standards and small claims court and hopefully they can be shut down

1 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely rubbish customer service and company!

I placed an order on 22/02/2022 and i still have not recieved it. It started off with excuses as to why i have not recieved the order, but now 3 months later they do not read the messages i send, reply to the emails i send and do not phone back when i leave messages! They were quick enough to take money but provide an absolutely rubbish customer service! I am so dissapointed in this company and do not reccomend them! I now just want my money back, but i cannot get hold of them!!!

11 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered fencing

Ordered fencing
No delivery
Poor communication
Was told it was would be delivered today and guess what nothing
No good
No email etc
Will never buy from here again
Please avoid

10 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid!

3 months in! and no goods delivered. Can't get in touch as their phone is automated. Sent emails, no reply. Shocking service

10 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking company

Shocking company, product never arrived. Asked for refund and like the rest of reviews on here still no refund. Wish I’d checked out reviews before ordering.

9 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY from here!! Avoid at all costs.

Ordered a hay feeder (approx £67) on 22nd March and rang to cancel the order on 23rd March as I could get it much sooner from elsewhere (2-3 week delivery). They said they processed the refund and I should get it within 14 days. On 4th May now, have sent numerous emails, rang several times to be fobbed off, said they would ring me back, havent yet. Have reported to trading standards.

4 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I saw all the negative reviews about…

I saw all the negative reviews about waiting times for orders and refunds, but contacted them via their website with quite a terse response, only to get a response the next day with a follow up call and now clear dialogue to get a resolution. I’m impressed they have done well and I thank them!

21 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Big scam- daylight robbery!!

Ordered on 19th October and still have not received items, threatened with trading standards and they messaged back to say order will be with me in next two weeks, well that was start of January and now can’t get a reply from them and still no items, shouldn’t be allowed to sell products, daylight robbery!

28 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sham company do not use.

Sham company do not use.
Ordered mud mats 3rd nov, 3rd feb requested refund as no mats despite weeks of chasing. Still no refund or correspondence. Feel like I’m fighting a loosing battle. Will have to get refund through my bank.
Company should be removed from trading immediately

24 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered in nov 21 . AVOID SCAM

Ordered in nov 21 .. still now items and no refunds. Lady keeps saying the same thing it’s on its way. Asked for refund numerous times .. still nothing .. now I’m having to claim back through the bank.
No email correspondence or Facebook message correspondence… only way to get a reply I’d to spam their page !!!!

20 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID AVOID AT ALL COST!

AVOID AVOID AT ALL COST!!
Ordered mesh sheet in the 31 December. 18days wait. We are now 18 Feb and my item has not arrived! Left numerous fb messages. Spoken to them in the phone, left VMs they left me VM’s - never knew a company could make so many excuses!! They even promised me a different more expensive rug in exchange for the one that has not arrived! Completely forgotten on the next call and more excuses. I have finally requested a refund! Which has been confirmed on fb messenger that it has been processed and I will receive a notification the following day! Which obviously didn’t happen so will have to make another phone call tomorrow about. It’s just a bit horse you are giving me no other option than to report you to Trading Standards etc. should I not get my refund.
Can’t understand why you still allowed to trade? You take payments and not deliver the products as per all the reviews on Trust Pilot. Should have researched your company earlier! Very disappointing
*Edit* refund still not received even though apparently processed week and half ago. Will update further should refund received 👍
*Edit* 12/03/22 refund still not received. Contacting my bank Tuesday
*Edit* 15/03/22 after numerous of phone calls and VM and saying that I am contacting my bank today they have somehow managed to do a bank transfer and refund me all my money!! Finally! Worst experience ever!

18 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do NOT order through these ....over 3…

Do NOT order through these ....over 3 weeks now waiting for rugs and keep getting fobbed off saying the systems down ...looking through other reviews it appears this is a common excuse time and time again .. now waiting for a full refund and they won't return my calls .. terrible service I wished I had have looked on here before ordering

15 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Well what can I say….ordered a pallet…

Well what can I say….ordered a pallet of shavings 2/1/22, by the 24/1/22 no shavings or any sign of delivery, attempted numerous times to contact its all a bit horse, I then got a phone call from Katy, various excuses , problem at the distribution centre , shortage of drivers, the weather etc etc
A week later still nothing, so I had to go and buy some shavings from elsewhere.
Kept on emailing them, no response.
5/2/22 Finally ‘Katy’ rang back saying she has been unable to get hold of me??? Not true! Yet more lies/excuses!
I requested a refund which , I was told would be processed the following Monday.
Monday came and went no sign of any refund so on Thursday I emailed, left a voicemail and sent messenger messages.
I also raised a dispute with the card issuer.
Katy rang back no so polite this time, the broadband was down their end so they couldn’t access their system …..yer right!
Strong words exchanged and I escalated the dispute with the card issuer!
Finally received notification of refund…..never ever again will I order from this retailer
Absolute joke of a retailer! They advertise Horse stuff and don’t have it in stock, also there is something not quite right about them , I could not find any legit Buisness address and are not registered at companies house?
AVOID!!

12 de febrero de 2022
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más