Itsu in Kings Road amazing service with a really warm smile! Didi was at the till, I was quite insecure about the soups, she suggested me a coconut soup which was really good grey quality of ingredi... Ver más
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Consulta las opiniones de los clientes
Me and my wife have been many times to ITSU Wembley for a meal prior to attending an England match. It has always been quick, efficient and enjoyable. Unfortunately yesterday to the total opposite.... Ver más
Itsu was always our first choice takeaway, however it seems now when ordering, you have to add an array of other bits and pieces to order the meal you want. I try order a sushi platter and I HAVE to... Ver más
We visited the Bath branch today. Clean, light and airy. Helpful staff for us oldies who find electronic ordering a bit daunting, especially as we are relatively strangers to the food style. We order... Ver más
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Información sobre la empresa
Escrito por la empresa
Delicious, healthy, Asian inspired food, freshly made everyday in 70 beautifully designed shops
Información de contacto
King's Road 47, SW3, London, Reino Unido
- itsu.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 93% de las opiniones negativas
Suele responder en menos de 1 semana
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Thier always dirty
Thier always dirty , they don’t clean or sanitise most of thier counter tops and the trays that we use to eat food on. They’re always a fly hovering around and some of the staff are rude and overbearing, the suchi is always falling apart and can’t be picked up by the chop sticks , the dumplings in the miso soup is always falling apart and makes the soup look uninviting. 👎🏾 it puts me off eating there to be honest . Thier toilets aren’t always clean and both men and women have to share the same toilet 😮💨 it’s odd putting to say the least . 👎🏾

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The food is really tasty and the staff…
The food is really tasty and the staff are always kind and helpful. The Victoria 53 branch has become my regular for a weekday lunch.

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Warning ! Chicken teriyaki rice bowl
I have gotten the chicken and teriyaki rice bowl from here before and other foods as-well, but the most recent time I have gotten the chicken teriyaki rice bowl it gave me food poisoning! I remember looking at the chicken and thinking it looked funny but just ignored it as I had eaten it before. The worst food poisoning I have ever had. Hot hot fever with the chills

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I LOVE THE DUMPLINGS BEST THING I HAVE…
I LOVE THE DUMPLINGS BEST THING I HAVE EVER TASTED

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Early adopter
Early adopter. I've been using itsu since it started and I'm still a fan. The salmon went through a very iffy phase for about 6 months ( crunchy texture,really not good ) but that was a couple of years ago , all good since. There is a difference between outlets, whether that's good or bad is subjective.
*** itsu social media person ***
Please don't comment, I have no issue to be addressed and I don't need my ego stroked .
No disrespect intended.

Respuesta de itsu
ITSU at Brunswick Centre: three cheers for the lovely staff!!!
ITSU at Brunswick Centre, Camden is an extremely nice Sushi place. The staff are very helpful especially Ornella and Wojciech who have taught me how to operate the technology. Now I can scan with my app and claim my butterflies with ease. I have also been taught how to access my NHS discount. Thank goodness for lovely staff who enjoy their jobs and make customers feel special.

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Great customer service
I was struggling to redeem a voucher and approached the till. The manager came out to help me. I am a regular customer at the NHG branch and this woman is fantastic - always smiling, cheerful and extremely helpful. She promotes new products, helps customers and is very efficient.

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Very Pleasant staff at ITSU, Finsbury Square
The staff at the branch at Finsbury Square are always very helpful each time I pop into stock up for the next few days. I'm not great with IT and they are always happy to help every time.

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Great experience
Great experience, delicious salads and food. Friendly and helpful staff 💗

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Fast and friendly service.
Always clean and tidy. Fast and friendly service and plenty of condiments, cutlery options and napkins available. We never feel rushed off our table when we’ve finished.

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Delicious food and fabulous staff
Delicious food and fabulous staff. I love the itsu loyalty scheme.

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Amazing tasting food
Amazing tasting food, I love itsu every time I go! Staff are friendly and helpful also, love the butterfly scheme as well.

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It was really good
It was really good. No queue friendly staff and food to the ready.

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Amazing food all the time ,fast…
Amazing food all the time ,fast delivery and always delicious

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Helpful staff amazing food
The staff are always so helpful the last time I had a loyalty award and was not really aware of it but the staff member helped me sort it out..
Food is always so fresh and top notch. Love love it love it

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Quality has declined
I used to be a huge Itsu fan, but have noticed the quality has significantly declined. The fish did not taste fresh and the rice texture was all wrong. The rolls were crumbly and fell apart. The wasabi is made in China. There are better alternatives out there that use higher quality fish and other ingredients and are actually made fresh.

Respuesta de itsu
Best value for money!
Itsu never disappoints, honest sushi, good quality, helpful people. Can’t go wrong. Highly recommended.

Respuesta de itsu
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