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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Rachel Kasule from Jackson Stops maintenance team, has been extremely supportive with an existing property issue. She contacted the landlord, kept us updated and help find solutions to solve the pro... Ver más

Valorada con 5 estrellas sobre 5

Sound advice and very helpful guidance throughout the entire process of selling one property and buying another from initial listing to exchange of contracts. Played a crucial role in ensuring that a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great experience! In a very tricky market Jackson Stops Lindfield Sussex Branch navigated us through two house sales in 2024. One of which involved a very tricky and volatile chain. Our main poin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have just completed on our house move with Toby, Guy, Trudy, Freddie and the team in Lindfield - they are fantastic and all need a mention! They worked incredibly hard throughout the process and kn... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agentes inmobiliarios
  2. Agencia inmobiliaria

Escrito por la empresa

Jackson-Stops was founded by Herbert Jackson-Stops in 1910. Since then, the business has grown from a single office in Towcester Town Hall to over 40 offices across the country. We are proud to be part of a prestigious national brand and, as a focused team, work hard to deliver a committed, personal service to our clients at all times, on an informed local level. Above all, we’re here to help. Should you be thinking of selling or letting or would just like some advice on the local property market, please get in touch.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

513 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Rachel Kasule from Jackson Stops…

Rachel Kasule from Jackson Stops maintenance team, has been extremely supportive with an existing property issue.
She contacted the landlord, kept us updated and help find solutions to solve the problem.

15 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Patronising and dishonest

I initially approached this company after viewing a property they were marketing and considering making an offer.

However, I was told they wouldn’t take on my own property as it was “outside their remit.” This didn’t appear accurate, as I’ve since seen them advertise several similar properties in my local area, both in size and value.

When I challenged this, they reluctantly agreed to proceed. Unfortunately, their overall manner came across as rude, patronising, and unprofessional, which did not inspire confidence. As a result, I decided to instruct another estate agent.

29 de agosto de 2025
Opinión espontánea
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Respuesta de Jackson-Stops

We are disappointed to read your review and to learn about your experience. We would be grateful if you would email social.media@jackson-stops.co.uk with details of the office and property you viewed, so we can look into this for you. Thank you.

Valorada con 5 estrellas sobre 5

Sound advice and very helpful guidance…

Sound advice and very helpful guidance throughout the entire process of selling one property and buying another from initial listing to exchange of contracts. Played a crucial role in ensuring that all involved in a lengthy chain achieved the desired result. Chris kept us fully informed throughout.

20 de marzo de 2026
Opinión espontánea
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Respuesta de Jackson-Stops

Dear Phillip, thank you for your five star review of Jackson-Stops - we are very happy to read about your positive experience when simultaneously buying and selling.

Valorada con 5 estrellas sobre 5

Good morning

Good morning

I live in France and have a property in Pimlico which is looked after by Jackson Stops;
I suddenly stopped receiving rent from my tenant even though I received confirmation of the payment every month ; thanks to Anya Carlyle this has been resolved
and we are back on track ;
thank you Anya !

28 de febrero de 2026
Opinión espontánea
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Respuesta de Jackson-Stops

Dear Mary, we are happy to hear that things are back on track and thank you for your five star review of Jackson-Stops.

Valorada con 1 estrellas sobre 5

Poor service

Asked to view a property on Bures Road and was told I had to provide proof of funds before even being allowed a viewing. I understand proof of funds is needed at offer stage but demanding it just to view a house is unnecessary and comes across as rude and intrusive; the tone felt more like an interrogation. And for clarity, questioning an asking price is not the same as being unable to afford a property. In a previous transaction, we declined to overpay for a house we did not believe was worth its asking price, and it later sold for significantly less. That is a valuation judgement (a mistake by the same agent), not a funding issue.
In any case, the interaction felt dismissive, rather than professional. Plenty of other agents manage to handle high-value properties professionally without treating potential buyers like time wasters. So choosing to take my business elsewhere.

31 de enero de 2026
Opinión espontánea
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Respuesta de Jackson-Stops

We are sorry that you felt dissatisfied with the interaction, however we would like to clarify our position and reassure you that our approach was both professional and standard practice.

For properties of this nature, we routinely confirm a buyer’s position prior to arranging viewings. This is done to ensure that viewings are offered to proceedable and suitably positioned applicants, and to protect our clients’ interests. Requesting an outline of funding or proof of funds at this stage is not intended to be intrusive, nor is it a judgement on affordability, but rather a normal part of qualifying enquiries for high-value properties.

At no point was it suggested that questioning an asking price equates to an inability to proceed. Valuation discussions are, of course, a normal part of the market. However, understanding a buyer’s position remains essential when managing demand, expectations, and access to viewings on behalf of our vendors.

We regret if the tone of the conversation did not come across as intended, but we are confident that our conduct was professional and appropriate. Many buyers appreciate this clarity and structure, particularly at the upper end of the market.

We respect your decision to look elsewhere and wish you every success with your property search.

Valorada con 5 estrellas sobre 5

We had a viewing with Tom

We had a viewing with Tom, although the property was not for us, Tom and the team were fantastic. Great customer service, would recommend.

6 de enero de 2026
Opinión espontánea
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Respuesta de Jackson-Stops

Dear Ross, we work hard to ensure great customer service for all our clients and so we are pleased this is exactly what you experienced. Thank you for your five star review of Jackson-Stops.

Valorada con 5 estrellas sobre 5

I would like to thank Jackson Stops…

I would like to thank Jackson Stops Teddington, especially Zyan Ansari, for the speedy sale of our flat, at the asking price, at a very difficult time for selling flats. Zyan, Harry and Sophie were patient, professional and positive throughout the process.

27 de noviembre de 2025
Opinión espontánea
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Respuesta de Jackson-Stops

Dear Sarah, we are pleased to have secured a sale for you and will pass on your kind words to Zyan, Harry and Sophie. Thank you for your five star review of Jackson-Stops.

Valorada con 5 estrellas sobre 5

Weybridge branch good review

Amy at the Weybridge branch was very communicative and did an excellent job of showing the property I saw, pointing out the features that might be attractive.

29 de noviembre de 2025
Opinión espontánea
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Respuesta de Jackson-Stops

Dear Amanda, thank you for your five star review of Jackson-Stops Weybridge, and we are pleased to have been of service.

Valorada con 5 estrellas sobre 5

Wonderful Team

I have been renting my property out through Jackson-Stops for a number of years and the lettings team are excellent! They are extremely efficient, helpful and always on the end of the phone. Would throughly recommend if you are looking to rent out a property.

26 de noviembre de 2025
Opinión espontánea
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Respuesta de Jackson-Stops

Dear Vicky, we are delighted to read about your positive experience with our lettings team and thank you for your five star review of Jackson-Stops.

Valorada con 5 estrellas sobre 5

“We had an excellent experience with…

“We had an excellent experience with Jackson-Stops. Chloe and Michelle were fantastic throughout the entire process, and we’re really happy with our new home. Highly recommend!”

3 de noviembre de 2025
Opinión espontánea
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Respuesta de Jackson-Stops

Dear PB, thank you for your recommendation and for your five star review of Jackson-Stops.

Valorada con 5 estrellas sobre 5

Brilliant service from Jackson Stops

I can recommend Jackson Stops knowing the service i have received over decades has been brilliant. The relationship with Anthony Jevons at the Jackson Stops Hale office is built on 30 years of buying and selling property through Anthony and his Jackson Stops colleagues at the Hale and Chester office. The professionalism shown by Jackson Stops has been brilliant on each property sale and purchase, and i wouldn't consider using another estate agent for a UK property. One of the properties that they sold for me near Chester via Stephen Cheshire in Jackson Stops Chester office was sold for £170,000 over the asking price, and the property they sold for my mother in February 2025 in Bowdon sold in just one day after signing up Jackson Stops to sell the property, and there were an additional 4 people due to view it the following day!!!

14 de febrero de 2025
Opinión espontánea
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Respuesta de Jackson-Stops

Dear Philip, clients who decide to regularly return to us demonstrate the exceptional service everyone can expect to receive when they work with us, and we are so pleased to read your review and you kind words. We are delighted to have achieved for you, and thank you for your five star review of Jackson-Stops Hale and Chester.

Valorada con 5 estrellas sobre 5

Very helpful when getting settled in to…

Very helpful when getting settled in to the property and quick to answer any questions! Thanks to the team

17 de noviembre de 2025
Opinión espontánea
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Respuesta de Jackson-Stops

Dear Ruby, we are pleased to hear our team helped you to settle in your new home and thank you for your five star review of Jackson-Stops.

Valorada con 5 estrellas sobre 5

Thank you Jackson-Stops!!

In what was initially heralded as a 'tricky' market, your Bridport / Dorchester team secured the early sale of my 17th Century thatched cottage, achieved far in advance of my expectations. My particular thanks goes to Philip German-Ribon who resisted my early suggestion of a higher marketing value, by persuading me of the importance of setting the initial asking price appropriately to respond to prevailing market conditions. To receive and hold sale at the asking price was more than I could have reasonably expected. Congratulations to Philip, Michelle Wilkins and all their colleagues for guiding my sale through the marketing process! Greatly appreciated!

11 de octubre de 2025
Opinión espontánea
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Respuesta de Jackson-Stops

Dear Trevor, we specialise in the sale of beautiful period homes like yours and so we are delighted to read about the excellent guidance you received during your sale. Thank you for your five star review of Jackson-Stops Bridport & Dorchester.

Valorada con 5 estrellas sobre 5

We have recently purchased a house…

We have recently purchased a house using Jackson Stops and Brian was very helpful throughout. He was always in communication and his experience as an estate was a real bonus, owing to the fact that our house sale wasn’t straightforward

17 de octubre de 2025
Opinión espontánea
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Respuesta de Jackson-Stops

Dear Victoria, a wonderful five star review for Jackson-Stops Taunton - thank you. We strive to provide helpful support to every client and so we are pleased to hear this is what you experienced.

Valorada con 5 estrellas sobre 5

I recently sold my property through…

I recently sold my property through Jackson-Stops Sevenoaks .The knowledge of the market led to a quick sell of my property . Big thank you to Chris and Gaynor for their guidance which took away my stress of moving .

21 de agosto de 2025
Opinión espontánea
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Respuesta de Jackson-Stops

Dear Mrs Leach, we are very pleased to hear the sale of your home was conducted with clear market knowledge and thank you for taking the time to leave a five star review of Jackson-Stops Sevenoaks.

Valorada con 5 estrellas sobre 5

High quality and substantial publicity

Very good brochure and a great amount of publicity.

Attentive staff who were helpful all the way through to the sale.

26 de septiembre de 2025
Opinión espontánea
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Respuesta de Jackson-Stops

Dear Rodney, thank you for taking the time to leave a five star review of Jackson-Stops, and we are happy to hear you loved the marketing brochure and that our staff were attentive to you needs.

Valorada con 5 estrellas sobre 5

Excellent personal service

Rosanna Diaper’s personal service made the stress of selling and buying a house bearable. She and the other staff at Jackson-Stops always answered queries, returned calls and kept us up-to-date with progress. Nothing but praise from start to finish.

1 de octubre de 2025
Opinión espontánea
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Respuesta de Jackson-Stops

Thank you so much for your five star review of Jackson-Stops Bury St Edmunds and we are pleased to hear Rosanna provided such an excellent service.

Valorada con 5 estrellas sobre 5

Highly recommend

Highly recommend! Laura from the rental department (Bury St Edmunds branch) has always demonstrated exemplary professionalism and efficiency. The process of enquiring, applying for and subsequently renting a property through Jackson Stops has been easy to navigate and thus a positive experience.
Many thanks once again to Laura!

16 de septiembre de 2025
Opinión espontánea
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Respuesta de Jackson-Stops

Dear Portia, a wonderful five star review for Jackson-Stops Bury St Edmunds - thank you. We are very pleased to read that you would recommend us!

Valorada con 5 estrellas sobre 5

We had a great experience selling our…

We had a great experience selling our house with Jackson-stops. Charlie and the team have been great.
They have constantly kept us informed, helped move the sale forward to completion in a very professional way. All potential issues were resolved and moved forward thanks to Charlie and the team. Will definitely use Jackson stops again in the future. Thank you

24 de septiembre de 2025
Opinión espontánea
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Respuesta de Jackson-Stops

Dear Charles, thank you for your five star review of Jackson-Stops. We are delighted to hear about your positive experience when selling your home and that you will definitely use us in the future.

Valorada con 5 estrellas sobre 5

hassle free

hassle free, expertly handled.
Laura Knows her stuff

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Jackson-Stops

Dear Mark, we're delighted that your experience with Laura was hassle-free and expertly handled. Thank you for your five star review of Jackson-Stops.

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