Preferred previous format of reading a single code change and answering a question about it. Don't like reading many pages of material and later answering questions about all of it. Also, it's been w... Ver más
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Consulta las opiniones de los clientes
If you’re asking what went wrong, there is nothing I can offer you. Figure it out. Apparently you’re doing everything perfectly. You were given more than enough chance. Don’t forget- the internet is u... Ver más
La empresa ha respondido
I've been using Jade Learning for years for all my electrical CE training. I hold several state licenses, so this year has been a bit challenging for me. I'm very impressed with the different state re... Ver más
La empresa ha respondido
Great application for continuing education. I really enjoyed, you can do whatever you have time and most important from home, also you can save all the staff you learn. At the end you get a nice certi... Ver más
La empresa ha respondido
Información sobre la empresa
- Institución educativa
- Proveedor de servicios educativos y de carrera profesional
- Centro educativo
- Escuela de formación
- Escuela vocacional
Escrito por la empresa
JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards. Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job. JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.
Training Designed by Industry Experts
Escrito por la empresa
- Electrical Education Made Simple
- JADE Learning offers online electrical continuing education, exam prep, and license renewal courses created by licensed electricians and NEC experts. Our flexible online training helps professionals stay compliant, prepare for exams, and advance their careers with confidence.
Información de contacto
Estados Unidos
- 1-800-443-5233
- jadehelp@certus.com
- jadelearning.com
3,7
Medio
73 opiniones
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Respuesta de JADE Learning
Thank you, Clyde! We're so happy to hear everything went exceptionally well — that's exactly the experience we work hard to provide at Jade Learning. We truly appreciate you taking the time to share your feedback and hope to see you back for future courses!
Instructor knew the material.
25 de junio de 2026
Respuesta de JADE Learning
Thank you for the feedback, Johnny! We're delighted to hear that our instructor's knowledge made a strong impression. Expertise and clarity in instruction are at the heart of what we do at Jade Learning, and reviews like yours remind us why we love what we do. We hope to work with you again soon!
I have taken Jade learning CE for over…
I have taken Jade learning CE for over 10 years. I have to say since the format changed it's bad. It's not user friendly and difficult to look at the question and research the answer. You could jump back and forth easily. Now not. I screen shot the question and then have to go back and find the answer and write it down separately. After that go to the end and insert my answers. Just make it better to go between the question and the research section.
16 de julio de 2025
Respuesta de JADE Learning
Thank you for your long-term loyalty to Jade Learning, James! We're truly sorry to hear that the recent format change has made the experience less user-friendly. Your feedback about needing to navigate between the question and research sections is exactly the kind of insight we need. We're committed to improving the platform and will make sure this is shared with our development team. We appreciate your patience and continued support.
The practice is perfect wished I would…
The practice is perfect wished I would have got this years ago.
8 de julio de 2026
Respuesta de JADE Learning
Thank you for the wonderful feedback, Forest! We're so glad Jade Learning has been a valuable resource for you. Wishing you continued success in your electrical studies!
Very good application for continuing education.
Great application for continuing education. I really enjoyed, you can do whatever you have time and most important from home, also you can save all the staff you learn. At the end you get a nice certificate. Recommend.
8 de julio de 2026
Respuesta de JADE Learning
Thank you for the kind words, Petru! We're happy to hear that Jade Learning has been a great tool for your continuing education. We appreciate your support!
Respuesta de JADE Learning
Thank you for the feedback, Ethan! We're glad the course was easy to use and well-formatted. We hope to see you again for your next continuing education needs!
If you’re asking what went wrong
If you’re asking what went wrong, there is nothing I can offer you. Figure it out. Apparently you’re doing everything perfectly. You were given more than enough chance. Don’t forget- the internet is undefeated.
1 de junio de 2026
Respuesta de JADE Learning
We appreciate you sharing your concerns, and we're sorry to hear about your experience. We'd like to learn more so we can make things right. Please reach out to us directly at support@jadelearning.com and we'll do our best to address your feedback.
I've used Jade Learning for years
I've used Jade Learning for years. Always a great experience.
7 de abril de 2026
Respuesta de JADE Learning
Thank you so much, Samuel! Long-time customers like you are what make Jade Learning special. We're glad every experience has been a great one, and we look forward to continuing to serve your CE needs!
I liked the layout of the tests
I liked the layout of the tests, and having to reading everything helped me retain it
2 de junio de 2026
Respuesta de JADE Learning
Thank you for the kind words, Brian! We're so glad the layout and reading content helped reinforce your learning. We appreciate your business and look forward to serving you again!
Your answers are hard to find and it’s…
Your answers are hard to find and it’s very confusing
8 de julio de 2026
Respuesta de JADE Learning
We're sorry to hear that the content was difficult to navigate, Douglas. We understand that can be frustrating, and we want to help. Please reach out to us at support@jadelearning.com so we can assist you and make sure you have a better experience.
Respuesta de JADE Learning
Thank you for the great review, Bill! We're so glad Jade Learning has been helpful for your CE needs. We look forward to seeing you again!
Respuesta de JADE Learning
Thank you for the positive feedback, James! We're glad the material was good and informative. We appreciate your support and hope to see you again for your next CE course!
Very thorough education!!
Very thorough education!!
Love the do at your own pace as a business owner!!
Thank you!!!
17 de junio de 2026
Respuesta de JADE Learning
Thank you for the enthusiastic review, Charles! We're thrilled to hear the education was thorough and that the self-paced format works well for you as a business owner. That flexibility is one of our priorities. We appreciate your support!
Miscommunication
Miscommunication, not clear instructions. When I j paid for the course I didnt get any instructions, until day of class
19 de marzo de 2026
Respuesta de JADE Learning
We're sorry to hear about the miscommunication regarding the course instructions, and we apologize for the inconvenience. We'll look into how we can improve communication so students have all the information they need before class. If you have any specific concerns or need further assistance, please contact us at support@jadelearning.com.
Love that the program is always…easy
Love that the program is always accessible, and easy to navigate.
1 de junio de 2026
Respuesta de JADE Learning
Thank you for the kind words, Tony! We're glad the program is accessible and easy to navigate — that's something we prioritize so you can focus on learning. We appreciate your continued support!
Getting into the site created a problem…
Getting into the site created a problem for me. Otherwise material was great
10 de junio de 2026
Respuesta de JADE Learning
Thank you for the review, John! We're sorry to hear you had trouble accessing the site but glad the material itself was great. If you ever run into access issues again, please don't hesitate to reach out to our support team at support@jadelearning.com.
Satisfied, customer
I’ve been with this company for probably 20 years they have always act professional.
I do like the new format and they’ve notified the state in a reasonable time, they’re very helpful over the phone and I like the new design of the classes.
5 de mayo de 2026
Respuesta de JADE Learning
Thank you for your extraordinary loyalty, Robert — 20 years means the world to us! We're so glad we've been able to be a reliable partner in your CE journey. We're happy to hear the new format and design are working well for you. Thank you for your continued trust!
I have no idea what you have to do
I have no idea what you have to do. But you could start out by not asking for payment until I am done with the hours. The other biggy you could do is make sure someone is available on the phone when necessary. We could not get through you security for ever. And if I could have gotten my money back you would not have to worry about me.
24 de junio de 2026
Respuesta de JADE Learning
We’re very sorry to hear about the difficulties you experienced, and we genuinely apologize for the frustration — especially with getting through security and the payment process. We understand how stressful that must have been, and we’re sorry we didn’t make it right sooner. Thank you for sharing your experience with us.
My hours have not been reported to the…
My hours have not been reported to the state despite multiple calls. I paid for rapid reporting and its not rapid and I want a refund for the $30 I paid for rapid reporting.
11 de junio de 2026
Respuesta de JADE Learning
Nathaniel, we sincerely apologize for this experience. We understand how important it is to have your hours reported to the state promptly, especially when you paid for rapid reporting. Your concern has been escalated internally and is currently under review with the appropriate department and when it has been resolved or if we need anything from you, we will reach out directly.
It is easy to set up and work at my own…
It is easy to set up and work at my own pace. Unfortunately, it wasn't clear on the homepage that one segment (arcflash training ) had to completed before the code update training. My course ran out before I had time to work through it, and I had to purchase that section a secound time. It would be very helpful if the time frame to finish a course was on the homepage.
Thabk you,
Roy
1 de abril de 2026
Respuesta de JADE Learning
Thank you for the feedback, Roy! We’re glad the self-paced format worked well for you overall. That said, we’re truly sorry about the confusion with the arc flash training prerequisite — we can absolutely see how frustrating it would be to have to repurchase a section because of unclear instructions on the homepage. We appreciate you calling that out and will work to make those requirements clearer going forward.
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