JADE Learning Opiniones 

73
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Preferred previous format of reading a single code change and answering a question about it. Don't like reading many pages of material and later answering questions about all of it. Also, it's been w... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

If you’re asking what went wrong, there is nothing I can offer you. Figure it out. Apparently you’re doing everything perfectly. You were given more than enough chance. Don’t forget- the internet is u... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've been using Jade Learning for years for all my electrical CE training. I hold several state licenses, so this year has been a bit challenging for me. I'm very impressed with the different state re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great application for continuing education. I really enjoyed, you can do whatever you have time and most important from home, also you can save all the staff you learn. At the end you get a nice certi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Institución educativa
  2. Proveedor de servicios educativos y de carrera profesional
  3. Centro educativo
  4. Escuela de formación
  5. Escuela vocacional

Escrito por la empresa

JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards. Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job. JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.

Training Designed by Industry Experts

Escrito por la empresa

Electrical Education Made Simple
JADE Learning offers online electrical continuing education, exam prep, and license renewal courses created by licensed electricians and NEC experts. Our flexible online training helps professionals stay compliant, prepare for exams, and advance their careers with confidence.

Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

73 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(73)

72 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Was easy to navigate and was convenient…

Was easy to navigate and was convenient to switch back and forth between reading material and test questions. Will use JADE again upon next license renewal cycle.

16 de junio de 2026
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Respuesta de JADE Learning

Thank you, Seth! We're glad the course was easy to navigate and convenient for you. We look forward to welcoming you back next renewal cycle!

Valorada con 1 estrellas sobre 5

The AI interpretation was hard to stomach.

Electrical CEU. The AI continually made mistakes, the worst was the repeated use of arubin florens for the AWG designation. It is American wire gauge. Not the money of aruba.

10 de junio de 2026
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Respuesta de JADE Learning

Thank you for bringing this to our attention, Steve. We're very sorry about the AI narration errors — getting technical terminology right is critical in electrical coursework, and this clearly fell short of that standard. We sincerely apologize for the inconvenience.

Valorada con 1 estrellas sobre 5

My hours haven't been received by the…

My hours haven't been received by the state yet. I Info for my Jade Account I can't find my Card Number or any type of verification my courses were actually sent or received. The new system is not user friendly!

1 de julio de 2026
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Respuesta de JADE Learning

We're sorry to hear your hours haven't been received by the state, James, and that the new system has made it difficult to locate your course information. Your concern has been escalated internally, and we will be reaching out to you directly to resolve this.

Valorada con 5 estrellas sobre 5

Information was presented in a clean…

Information was presented in a clean and efficient manner. Course could be done at my leisure and JADE delivered like they always have in the past.

24 de junio de 2026
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Respuesta de JADE Learning

Thank you, Jareb! We're glad to hear Jade Learning delivered as expected — we'll keep the bar high! See you next time.

Valorada con 3 estrellas sobre 5

I won’t use again

I did not like the way reciprocation worked. I never could get it to work out. The course was not enjoyable, the screen is full of the title and what you are looking at is so small. I have used JADE for years but I think I will try a different company in the future. It was so much better before

4 de junio de 2026
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Respuesta de JADE Learning

Thank you for your feedback. We're sorry to hear the experience didn't meet expectations this time around — especially given your years of loyalty to Jade. We apologize for the inconvenience with the course interface and will pass your comments along to our team.

Valorada con 5 estrellas sobre 5

good

very good test

16 de junio de 2026
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Respuesta de JADE Learning

Thank you, Jimmy! Glad to hear the test went well. We appreciate the feedback and hope to see you again!

Valorada con 5 estrellas sobre 5

Been using Jade for literally years

Been using Jade for literally years. I like the illustrations and how in depth it goes about each change in the NEC

20 de junio de 2026
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Respuesta de JADE Learning

Thank you for your kind words and your continued loyalty, John! We're so glad the illustrations and in-depth coverage of NEC changes have been valuable to you. We look forward to continuing to support your professional development!

Valorada con 1 estrellas sobre 5

Couldn't get login in.

I couldn't get login in to do the corse. I've been doing your courses for about 20 years. Since I couldn't do it I no long have my electrical license.

23 de mayo de 2026
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Respuesta de JADE Learning

We are terribly sorry to hear about your experience, Juan, especially given your 20 years with us and the impact on your electrical license. We are reaching out to you via email to try to make this right.

Valorada con 3 estrellas sobre 5

I had two different CEU classes that…

I had two different CEU classes that were not sent to Washington State L&I

24 de junio de 2026
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Respuesta de JADE Learning

We're sorry to hear your CEU completions weren't reported to Washington State L&I, Dion. Your concern has been escalated internally, and we will reach out to you directly to resolve this.

Valorada con 1 estrellas sobre 5

Extremely disappointed!

I was so disappointed how few topics the course covered. It certainly covered only the minimum requirements for electrical license renewal. I don’t think we even covered all of Chapter 1 of the NEC. I ended up waiting more than an hour for the timer to expire. That’s an hour lost that I could have done some real learning!

1 de junio de 2026
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Respuesta de JADE Learning

Thank you for the detailed feedback, John. We're sorry to hear the course content felt lacking and that you had to wait out the timer without engaging material to fill that time. We sincerely apologize for the inconvenience and appreciate you letting us know.

Valorada con 2 estrellas sobre 5

I have used Jade Learning for over 20…

I have used Jade Learning for over 20 years. This year was a terrible experiences. Jade has gotten money hungry.

4 de junio de 2026
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Respuesta de JADE Learning

Thank you for being a long-time customer, Roger, and for taking the time to share your feedback. We're truly sorry to hear this year's experience didn't live up to your past expectations. We apologize for the inconvenience and will take your comments seriously as we evaluate the current experience.

Valorada con 3 estrellas sobre 5

Got my hours but had to rewatch videos…

Got my hours but had to rewatch videos that I already watched to complete required hours... Pain. and have the option to change the AI voice.

1 de julio de 2026
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Respuesta de JADE Learning

Thank you for your feedback, Brian. We're sorry to hear that you had to rewatch videos to complete your required hours and that the AI voice wasn't to your preference. We sincerely apologize for the inconvenience and will use your feedback to help improve the experience.

Valorada con 1 estrellas sobre 5

Website needs work

In all the years of using Jade, worst experience ever, had to use a different website to complete my training because I couldn’t log in…now I need to make contact for a refund for a course that I paid for and couldn’t use!

25 de junio de 2026
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Respuesta de JADE Learning

Thank you for your patience, Robert. We're glad to let you know that we have processed a refund for the duplicate purchase, and we also have a course completion on file for you. If there's anything else we can help with, please don't hesitate to email us — we're happy to provide individualized support!

Valorada con 1 estrellas sobre 5

After 20 years of Jade, I’m done

New format is not nearly as conducive to absorbing/retaining the new code material as the old format. I’ve used Jade for 20 years. It is more expensive than other CE’s, but I was always glad to pay it because the format & content was VERY good. I wanted to learn the application of new code changes & Jade was great for that. Not so much anymore. I told everyone I know how good Jade was, not anymore. I will go back to Jade next year to see if it’s the same (new) format & if it is I’ll go elsewhere. Previously you didn’t have to pay until you were done w/the course, now you pay before you begin.

23 de mayo de 2026
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Respuesta de JADE Learning

Thank you for sharing this, David, and for your incredible 20 years with Jade Learning. We're truly sorry the new format didn't meet the high standards you've come to expect. Your feedback on course structure and pricing changes is valuable, and we sincerely apologize for the inconvenience.

Valorada con 1 estrellas sobre 5

Jade didn't Report Completion Timely

Jade didn't Report Completion of Course to State Immediatly Like Pace. Had to Wait Weeks. No Response to my emails. I Finally had to call to get Results Which were my downloading my Completion Certificates to the State My Self.

18 de junio de 2026
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Respuesta de JADE Learning

We're so sorry for the inconvenience this caused, David. We apologize for the delay in reporting your completion and the lack of response to your emails. We are here if you need any further assistance, and if this issue has not yet been resolved, we will be happy to make it right.

Valorada con 5 estrellas sobre 5

Always learn something new

Always learn something new. And convenient.

25 de abril de 2026
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Respuesta de JADE Learning

Thank you, Bill! Hearing that you always learn something new with us is exactly what we strive for. We appreciate your continued loyalty and look forward to seeing you again!

Valorada con 5 estrellas sobre 5

Rachel Tyson

Working with Rachel Tyson on reciprocation.....saved a lot of time and money!

1 de julio de 2026
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Respuesta de JADE Learning

Thank you so much, George! We'll make sure Rachel Tyson sees your kind words — she works incredibly hard to save our customers time and money, especially on the complexities of reciprocation. We truly appreciate your support!

Valorada con 5 estrellas sobre 5

President of Cousins Electrical contracting

So please with the experience with JADE learning, very efficient way of learning

11 de junio de 2026
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Respuesta de JADE Learning

Thank you, Charles! We're so pleased the experience was efficient and positive for you. We appreciate your kind words and look forward to continuing to serve you!

Valorada con 2 estrellas sobre 5

Thank you for the opportunity to…

Thank you for the opportunity to provide feedback.

I have used Jade Learning for my continuing education since 2003, and this was by far the most frustrating experience I've had with the program.

I understand that the courses are designed to meet the required eight hours, but the recent changes made the sections feel much longer without making them more engaging. If the additional time had been spent on more interesting or interactive content, the experience would have been much better. Instead, it often felt like the material had simply been stretched out.

I was also frustrated by the number of quiz questions that seemed deliberately ambiguous. For continuing education, the goal should be reinforcing knowledge and helping learners understand the material, not testing their ability to interpret vague wording. Those questions felt unnecessarily confusing and didn't add educational value.

The final section requiring review of the 2023 code also felt like a poor use of time. Since the course is focused on current continuing education, spending so much time reviewing an outdated code edition made it difficult to stay engaged and didn't feel particularly relevant.

By the end of the course, I felt more like I had endured a hardship than completed a worthwhile learning experience. That is not how continuing education should feel.

I've chosen Jade Learning for my continuing education every year since 2003 because my previous experiences were positive. Unfortunately, this version has made me seriously reconsider whether I'll use Jade Learning again in the future. I hope you'll take this feedback into consideration and make changes that prioritize clear instruction, engaging content, and an effective learning experience.

4 de mayo de 2026
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Respuesta de JADE Learning

Thank you for such detailed and thoughtful feedback, Reginald, and for your more than 20 years of loyalty. We're truly sorry your experience this year was frustrating. We hear your concerns about course pacing, question clarity, and content relevance, and we sincerely apologize for the inconvenience. Your feedback is invaluable and will be shared with our team as we work to improve the experience. We truly value your continued support and hope to earn back your confidence.

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