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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

They don’t even deserve 1 star — absolute scammers. I paid £220 for 3 dresses and then they completely ignored me no matter how many times I messaged. Zero customer service, just took the money and di... Ver más

Valorada con 1 estrellas sobre 5

i ordered an outfit on line, they processed my credit card payment but sent a text saying sold out. my credit card was not refunded i have left several messages on tik tok no response all they say... Ver más

Valorada con 1 estrellas sobre 5

Placed an order a good few weeks ago, probably been over a month, nearly two months, and still no updates on my order from website. I consistently contacted them through emails, Instagram and TikTok... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

You can’t go wrong for the quality and price of these clothes. Ordered many times for different occasions as couldn’t find anything locally. I’m always worried ordering Asian clothes online due to f... Ver más

La empresa ha respondido

1,5

Muy malo

TrustScore: 1.5 sobre 5

108 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

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Valorada con 1 estrellas sobre 5

Scumbags

They don’t even deserve 1 star — absolute scammers. I paid £220 for 3 dresses and then they completely ignored me no matter how many times I messaged. Zero customer service, just took the money and disappeared. Had to go through my bank to dispute it, and thankfully got my refund. Total scumbags trying to rip people off. Avoid at all costs.

25 de abril de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Ayush

withdrawal not received my bank account deposit amount 12k but withdrawal not received

7 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I just wants to aware everyone

I just wants to aware everyone, don't buy anything from them I placed the order on 4th of October till date I'm waiting for the reply. Even I tried to contact by tiktok they don't bother at all. It's big scam they put the dresses on sale trust me you never ever get. Stop buying big fraud company.

8 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am highly disappointed with the fact…

I am highly disappointed with the fact that how they deal with their customers. I have placed my order in August and paid for 2 dresses and then I have received an email says that the order will dispatch in 10-14 working days. It’s been over a 2 months since I have not received any response or any update about my order. I have tried to contact them multiple times via email, website and TikTok but no response. They are so good to respond on TikTok when they want to scam new customers but once you place the order and pay then they disappear like they never exist. Please avoid them and avoid to pay for any order.

22 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

Totally a scam I ordered a dress from their website and it’s been more than 2 weeks and it’s still not here. Don’t order

20 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

JLWAA scam and fraud

I placed an order on 25august and they still not giving me tracking they are totally fraud and I complaint to Tik Tok which they advertising and also I complaint trust pilot but no one give any response so JLWAA is scam

24 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Refund

I paid for 2 items on tiktok and literally after paying for them the algorithm sent me videos from buyers who had not received their packages. I got worried and messaged the company who said they were genuine. Nevertheless, I requested a refund and they cancelled my order straight away. They stated the refund would take 3-5 days and true to their word i got the refund on day 4. I can only speak about my experience but the communication was really quick.

21 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could I would put 0 star the…

If I could I would put 0 star the seller extremely rude and boasts about the company when I inquire about my suit nearly 1 month. And still did not receive. They are arrogant and rude .had to open dispute with my bank to to refund

21 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

It’s a scam

It’s a scam, I don’t understand how people can be so cheap just for the sake of money. You are doing fraud here and one day it is going to come back to you. shameless people.

7 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered my clothes on the 26th July I…

I ordered my clothes on the 26th July I still haven't received mine I massaged them multiple times and emailed them multiple times no response they are frauds and scammers they take money but never send anything please report them on TikTok they are liers

26 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

Disgusting behaviour! This is a SCAM! The seller responds immediately after purchase but then ignores all follow-up messages. I placed an order and asked if I could collect it in person, as their bio listed Birmingham as a location. I was given an address in Rowley Regis Trading Park and told collection would be possible in a few days due to supplier issues. I agreed, but when I arrived, no one under that name was registered there. Staff at the location said this has happened multiple times. Apparently, they previously operated as Jalwaonline and now as JLuxe. Absolutely shameless! You post on TikTok everday now let me
Show the world your lies!!

14 de agosto de 2025
Opinión espontánea

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