Bought a very expensive item off them - never arrived and even after multiple attempt to contact through messages and emails I still cannot source the whereabouts of my order or get any sort of reply... Ver más
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Consulta las opiniones de los clientes
We had a very enjoyable evening. Sharing platter was excellent, music from Vo Fletcher was top notch. Would be 5 stars but not impressed by the beer options. Plenty of better beers brewed in Herefor... Ver más
La empresa ha respondido
Friendly staff on the whole, excellent food and drink and good music. The only toilet being upstairs with only one handrail was a problem for my stroke-survivor husband. Having asked to move to be a... Ver más
Have been twice to Saturday evening informal music events in their courtyard and thoroughly enjoyed both. Enjoyable music, good food and friendly, engaged staff. What's not to like? Ledbury is benefi... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
The Ledberry offers an online and in-store boutique offering a curated selection of ladieswear, menswear and items for the home.
Información de contacto
36 The Homend, HR8 1BT, Ledbury, Reino Unido
- 01531 632 676
- hello@theledberry.com
- www.theledberry.com
Bought a very expensive item off them
Bought a very expensive item off them - never arrived and even after multiple attempt to contact through messages and emails I still cannot source the whereabouts of my order or get any sort of reply for a refund. Very poor service
Love The Ledberry
Love The Ledberry - lovely people, excellent food, atmosphere and the courses are great too - it’s our ‘go to’ when in the area
We had a fantastic evening making our…
We had a fantastic evening making our wreaths, thankyou so much we had a wonderful mom and daughter special time together. Loved it. Xx
Staff always lovely.
Fabulous evening workshop
Fabulous evening workshop, lovely setting, very tasty food and gorgeous candles.
Thank you!
The evening was very well organised
The evening was very well organised
Excellent food and service
Music was great very suitable for the venue and the girls serving were extremely efficient and friendly

Respuesta de The Ledberry

Respuesta de The Ledberry
The usual top notch efficiency and…
The usual top notch efficiency and friendliness shone.

Respuesta de The Ledberry
Thank you for a great musical evening…
Thank you for a great musical evening and friendly welcome. It was a pity the heavens had opened a few hours prior to the planning evening but we enjoyed it all the same.
Limited accessibility
Friendly staff on the whole, excellent food and drink and good music. The only toilet being upstairs with only one handrail was a problem for my stroke-survivor husband. Having asked to move to be able to see the musicians, it was disapointing that we were not alerted when such seats did become available and a late-comer nabbed them.
Really enjoyed the live music and…
Really enjoyed the live music and sharing board evening. Great cocktails too.
Lovely helpful staff. Service with a smile.
Thank you.
A hidden gem
A beautiful, local place with great atmosphere - bit of a hidden gem! Had a fantastic evening of live music, cocktails and delicious sharing platter - perfect night!
Booked as a surprise for birthday
Booked as a surprise for birthday, Loved every minuet of it. Sharing platter "The Local" was huge everything was beautiful.
Staff very friendly with out being O.T.T
We pre ordered wine , that was my choice.
Nice to have live music, not to our normal taste, but the young lady had a great voice and we enjoyed it all.
Cocktails are yummy.
Lovely and intimate venue
Lovely and intimate venue. Good food, good service and excellent non intrusive live music
Lovely coffee shop/restaurant with…
Lovely coffee shop/restaurant with great live music and a pretty garden to enjoy your coffee in.
Poor customer service, lack of meaningful apology and lack of effort to right the wrong
Your team were short staffed during the day. That meant they did not pick up any ansa machine message, so there was no food for one of our party. The person in change on arrival (about 7pm) was not customer focused, and not at all conciliatory. No remedy or meaningful apology was offered. The response was 'poor me' in terms of attitude and demeanour. We suggested a remedy so the member of our group without food did not have to go hungry (i.e. to get a pizza in from across the road which could be plated in the Ledberry kitchen. Response: 'No we don't do that'. The member of our party went home and did not get to see the performance. No refund was offered. Indeed it was denied. Later the front of house lead, was made aware by myself, and was apologetic but by this time it was too late.
Great service, friendly and helpful staff
Staff are always helpful and friendly. Great place to enjoy an evening

Respuesta de The Ledberry
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