I discovered James online shop couple of years ago and I can honestly state, I was so impressed with the whole experience of ordering and their return/refund policy. His collection never fails to... Ver más
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I discovered James online shop couple of years ago and I can honestly state, I was so impressed with the whole experience of ordering and their return/refund policy. His collection never fails to... Ver más
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Wow, that linen outfit is an absolute showstopper on me! It’s like it was tailor-made for me— The design screams effortless style as I always get from j Lakeland...my wardrobe just got a major glow... Ver más
Size is smaller than the printed dimensions and since I purchased the coat during sale - exchange wasn't possible. Plus you left the large tag stuck on the coat which I will need to go to a store to g... Ver más
I want to thank Nina from the Birmingham Mailbox store for helping me find the perfect birthday present for my wife. The product is of such high quality and Ninas non pushy customer service made me fe... Ver más
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James' genius is epitomisd in the deceptively simple lines of the blouse. The colour is pleasantly subtle and the pearl beading on the colour lifts it into the chic, elegant category. I love it. Thanks James!
The delivery is very quick and the products are what they say they are and of extremely high quality.
I have shopped in your store in Marlebone and thank you for having a website.
I will come visit your store in November!
Thank you
Great customer service went above and beyond
The quality was not as expected for high price
Item arrived quickly. Very good quality and reasonable price in the sale.
Ordered the princes coat ,it arrived bundled up in a package like a jumper (for a £300 odd coat all be it reduced to £116 I found that odd ) also paying £116 I still had to pay £4 postage .
I've not opened the parcel yet but so far not that impressed
#edit I've now tried this cost on and I dono who does your sizing but it's got the arms on a size 18 and the body of a tent ..luxury clothing my left butt cheek
Very happy with purchase. Arrived quickly and nicely packaged. Will definitely shop again in the future.
Unfortunately I had to return this as it didn’t fit. However the reason for 1star is not for that reason but instead because I’ve returned the dress with proof of delivery but no refund received nor answers to my emails in regards to the return and refund request.
Beautiful clothes live up to expectation,
Service excellent
Easy to order, came in the timeframe quoted and I like my purchase.
Really helpful and humane customer service. I’d bought a coat on sale and did not try it on until much later. When I explained my situation, they agreed to store credit.
Amazing quality of coats.
Excellent service, although the sizing can very from one garment to other at times, even though the different items are the same size. This can make it a bit difficult for on line shopping.
The item was delivered on time and carefully packaged.
The dress was of a very nice quality and design , I was very impressed.
I spoke to a really helpful gentleman over the telephone regarding my order and all I can say is thank you, I was desperate for a next day delivery and he organised without any problem. Excellent customer service, and a really beautiful dress. Very generous on the sizing on this particular dress, possibly suggest a size down!
Despatched very quickly and delivered quickly.
Very pleased with service and love the quality of the product. Perfect fit.
Lovely new trousers, love the satin band at the bottom.
Perfect for the summer. Quick delivery, thank you.
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