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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have used JamStorage several times now. Every time we have needed to move or store things. The office staff is extremely responsive, the rates very reasonable, and the loading and unloading staff c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Luca, Grant, Sam, Ryan, Jake….WOW.. What an amazing team! Called and arrived early, straight to work like a well oiled machine, excellent communication between the team and us. Polite, Professional, f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We used JamStorage for the first time this summer. During collection of our items they were great. Communication was quick and easy with the company throughout the service and when our belongings were... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I just had my belongings delivered after being in storage for two years, and Owen and Tom made the whole experience easy. Everything arrived intact, which after two years in storage was a real relief.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Planta de almacenamiento
  2. Instalación de autoalmacenamiento

Escrito por la empresa

Jam Storage is a modern collect-store-return storage and moving service designed to make space simple. We come to you, carefully collect your items, store them securely, and return them whenever you need, no trips to a storage unit, no heavy lifting, no hassle. From single items to full moves, our process is streamlined, transparent, and built around convenience. With professional handling, secure facilities, and flexible scheduling, Jam Storage gives you back space and peace of mind. We collect. We store. We return. Storage and moving - done the modern way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

494 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(494)

96 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

A very professional service on all fronts. From the outset Jake explained everything very clearly and was always on hand to answer any questions. On the day of the move, Chris and Joe were friendly and efficient ensuring a fast move with minimal fuss. I would highly recommend this company.

9 de septiembre de 2025
Opinión espontánea
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Respuesta de JamStorage

Thank you for your kind words! We’re delighted Jake, Chris, and Joe could make your move smooth and stress-free, and we really appreciate your recommendation.

Valorada con 5 estrellas sobre 5

Please use them. You won't regret it.

First, the team at the office is amazing, and they really get back to you, and they helped me find a slot literally last minute after another company backed out at the last minute. They are also quick to fix and apologise when things might go wrong.

On top of that, Ollie, Alan, George and the guys are fantastic. Alan went above and beyond what I could ask for, and Ollie and George were accommodating and made things easy for me. They were all very smart and understood what I wanted perfectly, and asked when they couldn't remember instead of assuming and trying to rush through the job. On top of that, they were a breeze; super fast. We also used their storage and again, everything was great. If anyone needs to use delivery/storage services, these are the contacts. I recommend them so much after so many disappointments! :)

2 de septiembre de 2025
Opinión espontánea
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Respuesta de JamStorage

Thank you so much for your detailed feedback! We’re thrilled Ollie, Alan, George, and the office team could make your move and storage experience smooth and stress-free. Your kind words mean a lot, and we really appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Great service

Great service

28 de agosto de 2025
Opinión espontánea
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Respuesta de JamStorage

Thank you! We’re glad you had a great experience with us.

Valorada con 5 estrellas sobre 5

Great experience

The movers were great! Super friendly.

26 de agosto de 2025
Opinión espontánea
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Respuesta de JamStorage

Thank you! We’re glad our team could make your move friendly and stress-free.

Valorada con 5 estrellas sobre 5

I was really impressed with the level…

I was really impressed with the level of service JamVans provided - efficient, timely & very friendly!

16 de agosto de 2025
Opinión espontánea
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Respuesta de JamStorage

Thank you for your kind words! We’re delighted our team could provide an efficient and friendly service for you

Valorada con 1 estrellas sobre 5

JamVans - damaged furniture

We were finding it difficult to find a removal company as we were only given 2 weeks notice to move and it was just before the change in stamp duties. We were really happy that JamVans were able to move us from our home in Bedfordshire to Norfolk. The arrangements were that our essentials would be loaded onto a small truck on the Friday and transported to our new home and everything else would be loaded on to a very large lorry and taken to their depot and stored for the weekend. It would be then taken off the lorry and be delivered to us in our new house on Monday. We were happy with the team that arrived to load up our furniture on the Friday and the guys that delivered everything that day were hard working and took great care in packing and unpacking our furniture. We were really pleased.
Unfortunately things then started to go wrong. On the Monday our furniture was apparently reloaded onto 3 smaller trucks to be driven to Norfolk. We had taken the day off of work ready for delivery . On the way one of the trucks was stopped by the police and sent to a weigh bridge. It was greatly overloaded. Another truck had to be sent to help with the load but the tail gate on the overloaded van had broken and the furniture couldn’t be transferred. This meant we had to wait until Tuesday for the majority of our furniture to arrive and therefore take another day off work and cancel meetings in London.
Once our furniture eventually arrived and was unloaded we started to notice that some damages had occurred.
A leather sofa was scuffed and scratched on both sides. An oak table had been deeply scratched. Two light shades were broken beyond repair. A chest of drawers had been dropped by a fork lift and completely smashed. A garden table had been badly scratched as had a bed frame. Furniture that we had carefully looked after had been damaged.
The majority of our furniture had been moved from one lorry to another several times and no care or thought had been taken as to how it was packed, stored, carried or unpacked. It had all just been crammed into smaller trucks.
We felt as that the guys moving our furniture just didn’t care. They said they were running late and asked if it would be okay if they didn’t put the bed frames and wardrobes back together. We had paid £4,500 for their service and this was something we had paid them to do so said we would like them to rebuild our furniture. We now know that this was a mistake.
A brand new bed frame was put together, screws being over tightened and the wood split.
One guy putting the wardrobes together hadn’t got a clue what he was doing and said he’d never done it before. We have subsequently taken the wardrobes apart and rebuilt them ourselves.
Following our experience with JamVans, we put in a formal complaint listing all of the things that had been damaged. It has taken over 4 months for our complaints to be resolved.
JamVans arranged through their insurers to have all of our furniture repaired and this has been done. We have had to pay the excess on the claim for the destroyed chest of drawers.
We had been relieved to find a removal company that were able to move us at short notice but our experience with JamVans has not been dreadful and we would not recommend their services to anyone.

28 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy with storage and delivery

I had my UK belongings stored by JamVans for 6 years - far longer than expected - and I just had all the items delivered to my new home in East Devon. The items remained in perfect condition, no damage, no rot or otherwise. Harvey and Rio were very lovely to deal with on delivery. They moved my items in quickly and with great care. The service met all my expectations which is just what I needed in my stressful move from Luxembourg back to the UK. Just a note, JamVans also moved me UK to Luxembourg which was again an issue free experience. Much appreciated!

18 de agosto de 2025
Opinión espontánea
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Respuesta de JamStorage

Thank you so much for your wonderful feedback! We’re thrilled Harvey and Rio made your delivery smooth and stress-free, and it’s great to hear both your UK-to-Luxembourg and Luxembourg-to-UK moves were handled without any issues. We really appreciate your kind words!

Valorada con 4 estrellas sobre 5

International move

We did an international move with JamVans and were very satisfied with their level of service. Ryan who did the delivery of our goods (post customs) was outstanding. Kind, professional, helpful and keen to go above and beyond.

14 de agosto de 2025
Opinión espontánea
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Respuesta de JamStorage

Thank you for your kind words! We’re thrilled Ryan could make your international delivery smooth and stress-free, and we’ll be sure to pass on your praise.

Valorada con 4 estrellas sobre 5

Great service

Moving out is always incredibly stressful, but JamVans made the process incredibly easy. The crew picked up all my items in only 10 minutes, and were careful with my items. The only reason this isn’t a 5 star is because the payment charges are made for 4 weeks at a time instead of 1/2, but otherwise fantastic service!

11 de agosto de 2025
Opinión espontánea
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Respuesta de JamStorage

Thank you for your feedback! We’re glad our team could make your move quick and stress-free, and we appreciate your note about the payment schedule, we’ll keep it in mind for future improvements.

Valorada con 5 estrellas sobre 5

Great alternative to self-storage

We're using JamVans to store some things while we have work done on the house. Being in our 70s we didn't want to have to move it to self-storage ourselves. JamVans provided the ideal alternative. Rute in the office booked us in efficiently. On the day, the team of Chris, Joe and Phil, were friendly, arrived on time and had our stuff quickly and efficiently labelled and on the van in no time. They walked round with me to check that nothing had been left and sent a photo of it safely stowed in one of their containers later on. We only needed half the space we'd booked and with JamVans you only pay for the space you use.
Excellent service chaps, thank you!

8 de agosto de 2025
Opinión espontánea
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Respuesta de JamStorage

Thank you for your kind words! We’re delighted Rute, Chris, Joe, and Phil could make your storage experience easy and stress-free, and we’re glad the photo update helped give you peace of mind.

Valorada con 5 estrellas sobre 5

Professional from start to finish

A really positive experience from start to finish: from the initial outreach and agreement on price and dates, to JamVans accommodating our changes due to moving dates of the property sale. Professional, respectful of ourselves and our belongings and detail oriented. JamVans were recommended to us and now we are happy to recommend them! Our removal from the flat was managed by Matt and Aleix and the re-delivery and re-assembly to the new address was done by Chris, Jack, Ed, Phill and Joe - absolutely top team on both occasions!

8 de agosto de 2025
Opinión espontánea
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Respuesta de JamStorage

Thank you for your wonderful feedback! We’re thrilled Matt, Aleix, Chris, Jack, Ed, Phill, and Joe made both your move-out and re-delivery seamless and stress-free. We really appreciate your recommendation and are delighted to have earned your trust!

Valorada con 5 estrellas sobre 5

Two easy moves

This is the second time I have used JamVans for a move from UK to France and on both occasions the service has been smooth and effortless, on my part at least. The people packing and unpacking were super-efficient and professional, as well as kind and reassuring. Not one item was broken or damaged on my first move and, second time around, only one item was partly damaged. The administrative process, including customs requirements, was also handled with efficiency and ease. I would, unquestionably, recommend their services and use them again.

17 de junio de 2025
Opinión espontánea
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Respuesta de JamStorage

Thank you for your fantastic feedback! We’re thrilled to hear both of your UK-to-France moves were smooth and that our team could handle everything efficiently and carefully. Nous vous remercions sincèrement pour votre recommandation et serions ravis de vous aider à nouveau à l’avenir !

Valorada con 5 estrellas sobre 5

Absolutely excellent

Arranged pick up from my flat in Kingston, a month's storage and drop off in my place place in Ashford and their service was absolutely first class.

They turned up promptly and on time for both collection and drop off and provided a really friendly service. It felt like they cared about my gear and made sure everything was covered and boxed correctly.

The back office were great and Emma was really attentive and came back to me promptly on every query and was incredibly helpful.

I'd happily recommend and ould definitely use again.

Clive

16 de junio de 2025
Opinión espontánea
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Respuesta de JamStorage

Thank you for your wonderful feedback, Clive! We’re delighted our team, including Emma, could make your move smooth and stress-free. We really appreciate your recommendation and look forward to helping you again in the future!

Valorada con 5 estrellas sobre 5

Highly recommend Jamvans

Chris and Akill managed my removals and storage perfectly! They were friendly and moved my boxes quickly and efficiently, even with a long walk from my front door to the road. Chris kindly offered to send me a photo of my things in the storage container once it got to the warehouse, so I could see how much space was left. I really recommend working with him and the Jamvans team.

28 de julio de 2025
Opinión espontánea
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Respuesta de JamStorage

Thank you for your kind words! We’re thrilled Chris and Akill made your move smooth and that the photo update helped , we really appreciate your recommendation!

Valorada con 3 estrellas sobre 5

Good conflict resolution

UPDATE: Profuse apologies from manager, Owen Thomas ( and a financial titbit), so we're back in the real world, on good terms now.

Words fail me. I feel as if I just spent two weeks living in Fawlty Towers! ROTFL

24 de julio de 2025
Opinión espontánea
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Respuesta de JamStorage

Thank you for the update! We’re glad everything has been resolved and that you’re back on good terms. We appreciate your patience and understanding.

Valorada con 5 estrellas sobre 5

Brilliant experience with Jam Van

Chris and Michael arrived looking positive and friendly . They made me feel at ease straight away. Chris kindly explained everything clearly. It was Michael's first day. Chris guided Michael so well which allowed Michael to perform his best. Both of them were a dream team.
Both were dependable and approachable. Chris and Michael went the extra mile and produced high-quality work. Took great care of every item they moved and took time to label every item carefully and accurately.
Both have shown a remarkable level of responsibility and dependability, especially in challenging situations. I am so thankful and grateful for both Chris and Michael's excellent effort and care. Both of them are a real credit to the company.
Jake was great from the start when I decided to use Jam Van for my move. Always patient and friendly. I was very stressed about it. Jake was brilliant every step of the way.
Chris, Michael and Jake have made a huge difference. I have had the most remarkable experience. I will be very happy to recommend Jam van to my friends and family. Thank you.

11 de julio de 2025
Opinión espontánea
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Respuesta de JamStorage

Thank you so much for your wonderful feedback! We’re thrilled Chris, Michael, and Jake could make your move smooth and stress-free. Your kind words about their care, professionalism, and teamwork mean a lot, we’ll be sure to share them with the team!

Valorada con 5 estrellas sobre 5

Fantastic service and really good guys…

Fantastic service and really good guys who we're friendly and communicative. Called well in advance and we're on time. Thanks Chris and Daniel!

10 de julio de 2025
Opinión espontánea
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Respuesta de JamStorage

Thank you for your feedback! We’re delighted Chris and Daniel made your move smooth and enjoyable.

Valorada con 5 estrellas sobre 5

Very efficient and helpful

Very efficient and helpful. Thank you to Chris and team.

8 de julio de 2025
Opinión espontánea
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Respuesta de JamStorage

Thank you for your feedback! We’re glad Chris and the team could make everything efficient and helpful for you.

Valorada con 5 estrellas sobre 5

I had a great experience with JamVans

I had a great experience with JamVans. The storage collection and delivery process was smooth, easy, and well-organized. The team was professional, punctual, and made everything hassle free. Highly recommend!

2 de julio de 2025
Opinión espontánea
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Respuesta de JamStorage

Thank you for your kind words! We’re delighted the collection and delivery process was smooth and hassle-free, and we appreciate your recommendation.

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