Excellent, punctual delivery to us in South Norfolk at 7pm. Men were very polite and rang ten minutes ahead of arriving. Also, they took the packaging away. A long drive ahead of them back to Wolverha... Ver más
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Consulta las opiniones de los clientes
Couldn’t wish for better. The Drivers were both very polite and helpful, which considering I was the last drop of the day at 7pm and they were delivering to Cornwall all the way from Birmingham with... Ver más
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This was my first time ordering bathroom panels. I didn't know what to expect. Everything went smoothly. I was kept informed about when to expect delivery and the guys were there in schedule. They w... Ver más
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The company I bought from estimated my item would be collected by JBS 2 Man Delivery within 4-5 days and they’d contact me within 8-10 days with a delivery date. I was so surprised when 2 days later I... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.
Información de contacto
Unit 21 Imex Trading Estate, WV2 4XA, Wolverhampton, Reino Unido
- 01902 327 062
- customerservices@jbs2mandelivery.uk
- jbs2mandelivery.uk
4,6
Excelente
1 mil opiniones
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Ha contestado el 71% de las opiniones negativas
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Happy to receive a phone call the day…
Happy to receive a phone call the day before and 30 minutes before to remind me to be available. I ordered a heavy mirror which they kindly carried downstairs to my basement. It was very heavy!
7 de julio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
We are so glad that you were happy with your delivery. Our team will always let customers know before arriving, so they’re aware we’re nearby and can be present for their delivery. Our delivery drivers always make sure to take great care of every customer and assist them in any way possible. Thanks for taking the time to write this review.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Drivers refused to even try to bring item inside
The delivery was due this morning.
The driver called me repeatedly despite my not answering as I was in another extremely important call.
When they arrived, they refused to bring our item inside because they claimed it would not fit through the doorway. (They did not try to bring it in). They also refused to unload the items from the box.
The box is now sitting in front of our house, which is on a busy road.
Now my husband and I have to figure out how to unpack a box of flat pack pieces, including a marble countertop, during our working day.
Appalling service.
8 de julio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
We’re sorry to hear this delivery caused you stress. This isn’t the experience we aim to provide. Our drivers always call customers about half an hour before arriving at their property just to make sure the customer is aware and ready at present for their delivery. our delivery drivers don't let our customers down in anyway. If the customer's delivery has been sorted for assembly, they will definitely assemble it for the customer. Customers should let us know if there are any changes or concerns regarding a delivery. If drivers are aware that certain products cannot fit in a specific area, they can think ahead and plan an alternative.
Again we apologise for this inconvenience.
Please don’t hesitate to contact us to discuss this further, we’re here to ensure all our customers are happy and satisfied.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Great experience
This was a good experience with a delivery company , although they were 2 hours late due to traffic they kept untouched throughout the time..
7 de julio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
We always inform our customers if there’s a delay and let them know we can’t deliver at the originally scheduled time slot, so it doesn’t cause any stress.
Thank you for the 5 star!
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
The guys kept me in the loop for their…
The guys kept me in the loop for their long journey up to Scotland and ended up being here hours earlier than first advised, that was great and they were quick and efficient with the delivery of my mattress they even took the plastic wrapper off and put it straight onto my bed to save me the heavy lifting. Not the most chatty lads, but very efficient, I recommend them 100%.
4 de julio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
We appreciate your honest review. Our delivery drivers always strive to provide the best for their customers while ensuring everyone feels safe. That’s why they prioritize both their own safety and the safety of the customers. We’re glad to hear you had a great delivery experience!
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Great that they called to let me know…
Great that they called to let me know what day they could come. However, the lady’s first language was not english and I found it hard to understand what she was saying… please slow down and state the name of the retailer (John Lewis in this case), to ensure clarity.
3 de julio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
Thanks for your honesty, we appreciate this feedback as it will help us improve things in the future. It is very important for all team members and staff to provide the right information to customers and be clear.
Keeping customers updated at every step of the delivery process is also very important to us.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Poor service from the start
Very poor service received from the outset with this company- multiple mistakes when sorting the delivery date then it arrived at 8.30pm for a 5pm to 8pm delivery slot.
They do not provide any sort of tracking service and don’t phone ahead with an ETA like most reputable companies do.
No apology from the delivery guys who just wanted to drop the items and go ASAP.
Update - this company claim in their response that they contact the customer by phone to give updates on the delivery- but this is simply not true!
2 de julio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
We’re sorry you had a bad experience with your delivery. Our time slots can sometimes change due to various circumstances, but our drivers and team always call each customer before arriving at their destination. Our company prioritizes customers' needs and follows them if they have been communicated to us in advance.
Again we apologise for this inconvenience.
Please don’t hesitate to contact us to discuss this further, we’re here to ensure all our customers are happy and satisfied.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Suppose to deliver two coffee tables…
Suppose to deliver two coffee tables between 10am and 1pm. Lack of communication. I called 2pm and I was told by the staff the driver will call me but still no call. I then called the company which I purchased the tables after 3pm and I was told the driver will arrive by 4pm.
The worse part driver was on the phone during the delivery and didn't even put the coffee tables inside the house. He left them near the front door so my wife and my young daughter had to carry them inside.
2 de julio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
We are sorry that you had to go through all this, this is not any of the companies expectation towards our customers. One of our priorities is to keep customers informed at every stage of their delivery. Sometimes changes happen due to various circumstances, but we resolve the issue without causing any inconvenience to customers. All our delivery drivers are expected to take on board whatever the customer wishes.
We apologize for your experience and will ensure it does not happen again, making sure all our customers are satisfied.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Kept informed about delivery dates and…
Kept informed about delivery dates and time. Very pleasant and helpful driver. Package was in secure box
2 de julio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
Thank you for your positive review! Our priority is to keep customers informed about their deliveries and provide updates whenever needed. Our delivery drivers and team handle every product with care and pay close attention to detail. They’re also incredibly helpful, assisting customers from the moment they head out for a delivery until the time they leave the customer’s property.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Great experience
Very happy with this company every part of the delivery was great, on time informative and friendly delivery staff. I’ve just taken a second delivery by this firm and I was told that they were running late because of a breakdown but they still delivered it at 7pm and they were still very polite and helpful, this company is second to none.
1 de junio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
We’re glad you’re happy with our company. Our team works hard to be as accurate as possible with customers and always strives to never let them down. Our whole team treats customers like family!
We appreciate your positivity towards our company.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
2 great guys who madexa fast delivery
2 great guys who madexa fast delivery, nice guys thanks
1 de julio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
Thanks, the whole team really appreciates your feedback!
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
huge thank you to everyone at your…
huge thank you to everyone at your company for the outstanding customer service we’ve received from start to finish.
When we first ordered our bed, the ordering process, delivery, and overall service were fantastic. After moving into our new property, we unfortunately discovered that, through no fault of anyone’s, the bed had been supplied without the necessary brackets. I contacted your team within 24 hours, and I was genuinely impressed that the replacement brackets arrived in the post so quickly. The issue was resolved without any hassle.
After a couple of months of using the mattress, we noticed that it had started to sink on the left-hand side. I contacted your customer service team again, and once more the experience was exceptional. We were offered two solutions—a partial refund or a replacement mattress. As we absolutely love the bed and have been so impressed with your company, we chose the replacement.
I did mention that I was concerned the same issue could happen again if we replaced it with the exact same mattress. Rather than simply sending another identical one, your team kindly offered us a different type of mattress, which we were absolutely delighted with. It really showed that you listened to our concerns and wanted to ensure we were completely happy.
The replacement delivery was just as impressive as the first. The two delivery gentlemen were incredibly professional and helpful. Unfortunately, the mattress wouldn’t fit in our lift, but without hesitation they carried it up four flights of stairs. Their positive attitude and willingness to go the extra mile really didn’t go unnoticed.
I genuinely cannot thank your company enough for the way you have handled everything. Every interaction has been friendly, professional, and focused on providing the best possible customer experience. It is rare to receive service of this standard these days, and I wanted to make sure you knew how much it has been appreciated.
I will have no hesitation in recommending your company to family, friends, and anyone looking for a quality bed backed by exceptional customer service.
Thank you once again for going above and beyond.
29 de junio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
The team and everyone here truly appreciate your positive review. Customer service is our top priority, and meeting our customers’ needs is extremely important to us. Our team works hard to satisfy every customer, whether it’s the delivery crew or the company itself.
If a customer is not happy with the delivery or there’s a problem, we’ll fix it, make sure it doesn’t happen again, and do everything we can to never let our customers down.
Listening to our customers' concerns and ensuring their happiness means everything to us. We feel fulfilled when we know they are comfortable and understand every step of the delivery process.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
I am very happy with the mirrors that I…
I am very happy with the mirrors that I purchased, but will think twice about buying from John Lewis again, the experience with the local courier they chose was farcical.
27 de junio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
We are so glad that you are happy with your John Lewis mirror.
We’re sorry you didn’t have the delivery experience you expected. Our drivers do their best to provide outstanding service to all customers. We will make sure that this does not happen again as our customers experience is very important to us.
Please don’t hesitate to contact us to discuss this further, we’re here to ensure all our customers are happy and satisfied.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Great service
Great communication. Kept updated throughout the process from receipt of delivery to delivery at the door. Great notice, via telephone call, of the arrival time and very courteous delivery. Excellent
29 de junio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
Thank you for taking time to leave a review!. Giving our customers the best delivery service, is the most vital to us. Ensuring that they understand every step of the delivery will allow customers to keep on track of any updates and allow them to receive their delivery safely and as expected.
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Great Service
Great Service , on time , polite and very helpful Thankyou so much 5star rating 👍
26 de junio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
We really appreciate your 5 star rating!. We are glad that you were satisfied with your delivery experience and the service our team provides. We are here here to give all the customers best service possible.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Excellent service from start to finish
Title:
Excellent service from start to finish
Review:
Excellent service throughout. I contacted the head of deliveries before my delivery, who was extremely helpful and took the time to answer my questions. It gave me real peace of mind knowing when to expect the delivery, so I could keep an eye out for the team.
The two delivery drivers were also fantastic. They were friendly, professional and handled everything with care. Considering they were working during the current heatwave, they both worked incredibly hard and deserve a lot of credit for their efforts. Huge respect to them for maintaining such a positive attitude in those conditions.
Overall, a first-class delivery experience and I wouldn't hesitate to recommend JBS 2 Man Delivery Ltd. Thank you! ⭐⭐⭐⭐⭐
25 de junio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
Thank you for the positive review! Our goal is to give every customer the best service possible. We have a delivery process that our team follows for all customers, keeping them informed at every step to ensure their satisfaction. We make sure that each stage is carried out with the highest standard of professionalism.
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Good company
The company are excellent from day one gave us a date the the day before gave us a time slot and they delivered it spot on 2men bought it indoors very polite well done
23 de junio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
We are glad that you were satisfied with your delivery experience.
It is very important to make sure our customers understand every step of their delivery process. Thank you for sharing your positive review.
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Excellent delivery service very polite…
Excellent delivery service very polite and friendly 🌈
23 de junio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
We’re glad you were pleased with our delivery service. Our team truly considers our customers part of the family!
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
What a lovely couple delivered our…
What a lovely couple delivered our table. They carried the 2 heavy parcels to the room the table was to go in and were very mindful of not causing damage to the table or the walls and furniture in the house. It is the first time any one has made a delivery and asked if they should take their shoes off!
20 de junio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
We’re glad to hear you were happy with your delivery experience with us. Our delivery team does their best to help our customers in every way possible!
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
A very pleasant delivery person who…
A very pleasant delivery person who rang in advance and was happy to place the large package in a location of our choice. Arrived on time and was very courteous. I believe his name was Amino (?) - he delivered on 19 June at c 13:00.
19 de junio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
We appreciate this positive review, thank you for your feedback.
timing is very important, we prioritise our time for our customer and make sure deliveries timings are managed properly.
we are so glad you had an outstanding experience.
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
Absolutely amazing
Absolutely amazing, the two guys were helpful,polite and very strong, it was a pleasure to have my delivery made by them, they weren't expecting 4 flights of stairs but didn't complain at all. Thank you very much for a 1st class experience. Were early and kept me informed the whole time.
19 de junio de 2026
Opinión espontánea
Respuesta de JBS 2 MAN DELIVERY LTD
We’re so glad you were happy with the delivery process, and even happier that everything went smoothly for you without any worries.
We’re all about keeping our customers happy, and our delivery drivers consistently go the extra mile to ensure every order brings a smile!
Thank you
JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062
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