JD Gyms - Dundee Opiniones 

233
TrustScore: 4 sobre 5

4,2

Wellgate Shopping Centre, Victoria Road, DD1 2DB Dundee, Scotland, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve had a fantastic experience at JD Gyms. The facilities are always clean, modern, and well-maintained, with a great range of equipment to suit all fitness levels. The gym has a welcoming atmosp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very well maintained, inviting atmosphere, clean. Excellent for a first timer or fitness fanatic. Lots of PT’s suitable for every need and excellent range of complimentary classes at accessible t... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

No independent Access or exit as a wheelchair user. Some areas, especially free weights, can be hard to access due to the placement of machines. I also have to pay full price despite only be... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Equipment seems clean, well maintained and a good selection, a little bit short on smaller weights like 2.5kg, 5kg, and 10kg disks, but if you search about you'll find them. I'm not keen on matrix bik... Ver más

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Información sobre la empresa

  1. Gimnasio

Sobre JD Gyms - Dundee

Escrito por la empresa

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Información de contacto

  • Wellgate Shopping Centre, Victoria Road, DD1 2DB, Dundee, Scotland, Reino Unido

  • 01382721464

4,2

Muy bueno

TrustScore: 4 sobre 5

233 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(233)

4419 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Great choice of gym equipment. Non functioning app big let down

Great choice of gym equipment. Clean and well maintained work out spaces. The thing that let's JD gym down is a not fit for purpose app. Not only is there nothing on there such as fitness tracking, there's not even a way to know how many people are in the gym so you could arrive to it packed out. It doesn't even track your time in the gym or a schedule. These are all pretty standard things in gym apps these days. As someone who likes to go to the gym when its quiet not being able to know how busy it is until i get there is a no no for me and will probably lead to me looking for another place sadly. You expect better from a private members gym at these prices.

17 de junio de 2026
Logotipo de JD Gyms - Dundee

Respuesta de JD Gyms - Dundee

Hello – Thanks for taking the time to leave this review.
We’re really pleased to hear you’re enjoying the range of equipment, cleanliness and overall setup of the gym. It’s great to know these aspects are working well for you.
We’re sorry to hear that your experience with the app hasn’t met expectations and appreciate you taking the time to share this feedback.
Thank you for sharing your thoughts with us.
The JD Gyms Team 💚

Valorada con 2 estrellas sobre 5

Not the most accessible


No independent Access or exit as a wheelchair user. Some areas, especially free weights, can be hard to access due to the placement of machines.
I also have to pay full price despite only being able to use certain equipment, as there is no accessible alternative, eg wheelchair treadmills or hand bikes.
This also means I can't do the classes.

The automatic door into the Wellgate has been broken for months too, meaning waiting for staff to be able to let me in, then once at the gym having to press and hold the buzzer for help, as while there is a wheelchair entrance, there is no scanner to open it, so staff have to do so from the office.

The gym is a major part of maintaining independence, but I'm not able to access it independently due to the layout; it's rather frustrating.

It would be great to see Disabled gym-goers consulted and included in equipment purchases and layout in the future. Especially when we are expected to pay the full price for half the experience.

14 de junio de 2026
Logotipo de JD Gyms - Dundee

Respuesta de JD Gyms - Dundee

Hello – Thank you for taking the time to leave such a detailed review.
We’re sorry to hear about the difficulties you’ve experienced with accessibility at the gym. We understand how frustrating this must be. We also appreciate your comments regarding the automatic door, and the lack of accessible alternatives for certain equipment and classes. We understand how these issues can impact your overall experience.
Thank you as well for highlighting this and we appreciate you sharing your feedback with us.
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Five stars

I’ve had a fantastic experience at JD Gyms. The facilities are always clean, modern, and well-maintained, with a great range of equipment to suit all fitness levels. The gym has a welcoming atmosphere and never feels intimidating.

The staff are outstanding—friendly, professional, and always happy to help with any questions or advice. They work hard to keep the gym running smoothly and make members feel valued. Their positive attitude and excellent customer service really make a difference.

I would highly recommend JD Gyms to anyone looking for a high-quality gym with excellent facilities and a great team.

19 de abril de 2026
Logotipo de JD Gyms - Dundee

Respuesta de JD Gyms - Dundee

Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s great to hear you’ve had such a fantastic experience and that you’re enjoying the clean, modern facilities and wide range of equipment. We’re especially pleased to hear your comments about the team – we’ll be sure to pass your kind words on, as their friendly and professional approach really does make a difference 🙌
Thanks again for your recommendation and kind words, and keep up the great work 💪
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Amazing

I love it before i was going somewhere else but JD is JD 🔥

1 de junio de 2026
Logotipo de JD Gyms - Dundee

Respuesta de JD Gyms - Dundee

Hello – Thanks for the great review!
We’re really pleased to hear you’re loving the gym and that it’s been a positive change for you.
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Best place to train

Best place to train a lot better than I expected. Great helpful staff and clean well equipped gym

28 de mayo de 2026
Logotipo de JD Gyms - Dundee

Respuesta de JD Gyms - Dundee

Hello – Thanks for taking the time to leave such a great review! We’re really pleased to hear the gym exceeded your expectations and that you’ve had such a positive experience. It’s great to know you’re enjoying the clean, well‑equipped facilities and that the team have been helpful too. Thanks again for sharing your feedback!
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Great gym

Great gym, good PTs and classes

11 de noviembre de 2025
Logotipo de JD Gyms - Dundee

Respuesta de JD Gyms - Dundee

Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!

It’s great to hear you’re enjoying the PTs and the classes – that’s exactly what we aim to provide to keep our members motivated and getting the most out of their workouts 🙌

Thanks again for your kind words, and keep up the great work 💪

The JD Gyms Team 💚

Valorada con 4 estrellas sobre 5

Classes are great but equipment hygiene…

Classes are great but equipment hygiene could be better.

5 de mayo de 2026
Logotipo de JD Gyms - Dundee

Respuesta de JD Gyms - Dundee

Thank you for taking the time to leave this review. We’re really pleased to hear you’re enjoying the classes. We’re sorry to hear that the hygiene of the equipment hasn’t met expectations, as we understand how important this is when working out. If you notice anything that needs attention while you’re in the gym, please let a member of the team know so it can be addressed. We appreciate you sharing your feedback.
The JD Gyms Team 💚

Valorada con 4 estrellas sobre 5

Goodish

Firstly staff are unbelievable, super kind and respectful with very friendly service as they give to all.

Negative side: the toilets are mostly dirty and stinks and shower room.
And then all the lockers are brocken, looks like some thief are around and not feeling safe to leave personal items in to the lookers!!

Brocken promises they been said foe over year as the Dundee JD gonna be active and open 24hrs/7.
But this is just a marketing tricks to get people in to the gym. Then they nothing can do and people leaving !

Its because, most people are working in hospital. Or other evening shift and they wanna go to gym after work or before work!
That is why people then leaving and start join Prue gym or The Group gym!!

This is nit just thought even all my friends and others who is with me at the gym !!

Missing training iteams: most of workout machine have missing a part and not been fix or replaced even ..

23 de abril de 2026
Logotipo de JD Gyms - Dundee

Respuesta de JD Gyms - Dundee

Hi – Thank you for taking the time to leave such detailed feedback, we really appreciate you sharing your experience.
We’re really pleased to hear your positive comments about the team – it’s great to know they’ve made you feel welcome and supported 🙌
That said, we’re sorry to hear about the issues you’ve raised. Cleanliness in the toilets and changing areas is something we take very seriously, so it’s disappointing to hear this hasn’t met expectations. We’ll ensure this feedback is passed on to the gym team so it can be addressed.
We also understand your concerns around lockers and feeling safe leaving belongings. Our teams do carry out checks, but if you ever notice any damaged lockers, please do let a member of staff know so they can take action as quickly as possible.
In terms of opening hours, we’re sorry for any confusion or frustration caused. We appreciate how important access is, especially for those working different shifts, and we’ll pass your feedback on to the relevant team.
Regarding equipment, we’re equally disappointed to hear some items are not in full working order. Our teams do carry out regular maintenance and work with engineers, but we’ll ensure your comments are highlighted so this can be reviewed.
Thanks again for your honest feedback – it really helps us improve the experience for all of our members.
The JD Gyms Team 💚

Valorada con 3 estrellas sobre 5

Good equipment and nice space

Good equipment and nice space, but not enough quantity of certain machines so they are often hogged by other people otherwise good:)

21 de abril de 2026
Logotipo de JD Gyms - Dundee

Respuesta de JD Gyms - Dundee

Hi there – Thanks for taking the time to leave this review, we really appreciate your feedback!
It’s great to hear you’re enjoying the equipment and the space in the gym 👍 We understand how frustrating it can be when certain machines are in high demand, especially at peak times. If you ever notice this during your workouts, feel free to speak to a member of the team on the gym floor who will be happy to help.
Thanks again for your comments – we’re really pleased you’re having a good experience overall!
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Good people

Good people. No body bothers anyone. Nice for a chill time.

16 de abril de 2026
Logotipo de JD Gyms - Dundee

Respuesta de JD Gyms - Dundee

Hello - We're happy you enjoyed the peaceful atmosphere and appreciate your positive feedback. Thank you for sharing your experience with us!
The JD Gyms Team 💚

Valorada con 2 estrellas sobre 5

Gym is great but there is an issue with…

Gym is great but there is an issue with accessing the gym, no access to the app so no QR code. Spoke to an employee who unfortunately couldn’t help.

24 de marzo de 2026
Logotipo de JD Gyms - Dundee

Respuesta de JD Gyms - Dundee

Hello – Thanks for the review. We’re really sorry that you were unable to gain access to the gym. In order for us to investigate this further for you, please raise a query via the contact form on our website.
Thanks, The JD Gyms Team 💚

Valorada con 2 estrellas sobre 5

It's like a crap game show trying to…

It's like a crap game show trying to find a locker that isn't broken. One heavy bag is always broken so there's always a queue for the one that remains. Bit filthy too.

20 de marzo de 2026
Logotipo de JD Gyms - Dundee

Respuesta de JD Gyms - Dundee

Hello – Thanks for taking the time to leave this review. We’re sorry to hear about the issues you’ve experienced with lockers, and cleanliness around the gym. We understand how frustrating this can be when it impacts your workout. If you notice anything that needs attention while you’re in the gym, please let a member of the team know so they can take a look. Thank you for sharing your feedback.
The JD Gyms Team 💚

Valorada con 3 estrellas sobre 5

Quite a few machines but evening its…

Quite a few machines but evening its absolutely packed with young people blocking the devices with long brakes while they scroll on their phones,no staff in sight either.a glorified youth club if you asl me

6 de febrero de 2026
Logotipo de JD Gyms - Dundee

Respuesta de JD Gyms - Dundee

Hello - Thanks for taking the time to leave this review. We understand how frustrating it can be and would advise speaking to a member of staff via dundee@jdgyms.co.uk or 01382 237775 who will be able to help further.
Thanks, The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

All good

Great gym - just joined and good atmosphere

2 de febrero de 2026
Logotipo de JD Gyms - Dundee

Respuesta de JD Gyms - Dundee

Hello - We are so happy that you're enjoying our gym's atmosphere! Thanks for the great review.
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Great gym

Great gym, loads of equipment and it’s not to busy either

27 de enero de 2026
Logotipo de JD Gyms - Dundee

Respuesta de JD Gyms - Dundee

Hello - We appreciate your positive feedback and are so glad you enjoy our great gym and equipment! Thank you for the 5 stars.
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Really enjoying my gym time here

Really enjoying my gym time here, plenty machines to keep you busy
Only downside is that quite a few people use the treadmills so not always able to use at peak times

27 de enero de 2026
Opinión espontánea
Logotipo de JD Gyms - Dundee

Respuesta de JD Gyms - Dundee

Hello - We're happy to hear that you're enjoying the gym and the variety of machines available. We appreciate your feedback about treadmill availability during busy times.
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Great facility

Great facility, great staff. Super simple to sign up. Does everything I need.

11 de enero de 2026
Logotipo de JD Gyms - Dundee

Respuesta de JD Gyms - Dundee

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Nice gym

I like the gym space with the various machines and free weights. Good gym.

5 de enero de 2026
Logotipo de JD Gyms - Dundee

Respuesta de JD Gyms - Dundee

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

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