I started going to this specific gym a few days ago. First off the customer service is top notch. I got some amazing advice from the PTs about calories and how to calculate how much you need to grow m... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Hello – Thanks for taking the time to leave this review. We’re sorry to hear that the temperature in the gym has felt uncomfortable during your visits, especially during the warmer weather. We u... Ver más
First week in currently been 4 times this week and I’ve purely enjoyed every single session, the staff are so kind and helpful and so are the other people who are training. The facility is amazing and... Ver más
La empresa ha respondido
Cleaning is not good and people use their shoes while doing workout on mat sweating smell not place the weight back to their place.
Información sobre la empresa
Sobre JD Gyms - Hull
Escrito por la empresa
Información de contacto
Clough Road, HU5 1SR, Kingston upon Hull, England, Reino Unido
- 1482420365
3,7
Medio
410 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de JD Gyms - Hull
Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s great to hear you’re enjoying the wide range of equipment and that it never feels too busy – that’s exactly what we aim to provide for all our members 🙌
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚
Very clean and a lot of equipment
Very clean and a lot of equipment. Nice atmosphere
19 de mayo de 2026
Respuesta de JD Gyms - Hull
Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s great to hear you’re enjoying the cleanliness, the range of equipment and the atmosphere – that’s exactly what we aim to provide for all our members 🙌
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚
So far great
So far great. Came in to start my year worth of training and rehab on my bad ankle. Llewellyn and Gwen were there to greet me, they both had a lovely demeanour and Llewellyn has such a great personality, warm spirit. The gym looks clean, top notch and ready to be used. There were some technical issues and they're allowing me to work out today and sort my fixed term pass tonight when I'm home. Great 😃👍🏻
25 de mayo de 2026
Opinión espontánea
Respuesta de JD Gyms - Hull
Hi there – Thank you for taking the time to leave such a great review, we’re thrilled to see your feedback ⭐
It’s fantastic to hear you felt welcomed on your first visit – we’ll be sure to pass your kind words on 🙌 It’s great to know they made such a positive impression and helped you get started on your journey.
We’re also really pleased to hear you found the gym clean and well set up💪
Best of luck with your training and rehab – and thanks again for your kind words!
The JD Gyms Team 💚
Amazing gym AND STOMA FRIENDLY
Amazing gym.
Really friendly staff and seems like a nice bunch of people who go there too and are always happy to help
The manager actually helped me the other day too I think he’s called guy he was super helpful and it was my first day at the gym and really looked after me.
I have a stoma bag and this was a massive moment for me to get back into the gym and I did feel abit overwhelmed with it all, but he put my mind at ease it was great to feel understood too. Thankyou guy you helped me more than you know.
Very clean gym it can be busy at times but I would expect that too. I even saw guy cleaning at one point which did amuse me a little bit but he takes pride in his gym and it’s nice to see.
Also great disabled facilities too ❤️
15 de mayo de 2026
Opinión espontánea
Respuesta de JD Gyms - Hull
Hi there – Thank you so much for taking the time to leave such a thoughtful review, we’re thrilled to see this ⭐
It’s fantastic to hear you’ve had such a positive experience with the team and that you’ve found everyone friendly and supportive 🙌 We’ll be sure to pass your incredibly kind words on – it’s amazing to hear how much of a difference this made on your first visit and helped you feel comfortable and understood. That really is what it’s all about 💚
We’re also really pleased to hear you’re happy with the cleanliness, the atmosphere and the facilities, especially the accessible areas.
Thanks again for sharing your experience, and we’re so glad to have you with us!
The JD Gyms Team 💚
Respuesta de JD Gyms - Hull
Hello - We're so glad to have you back! Thank you for your 5 star review.
The JD Gyms Team 💚
Very large gym with plenty of space and…
Very large gym with plenty of space and equipment that you don't find in every gym
27 de abril de 2026
Respuesta de JD Gyms - Hull
Hello - Thanks for taking the time to leave this review! We do our best to provide a wide range of equipment so that members have a variety of ways to workout, and we are really happy to hear you enjoy using the gym!
Best wishes, The JD Gyms Team 💚
Busy with terrible etiquette!!
Gym very busy with absolutely terrible gym etiquette. Members sit on machines for 3 + sets, use their mobiles and do not get off and budy budy share! However, they have never been taught this and personal trainers do the same!
4 de mayo de 2026
Respuesta de JD Gyms - Hull
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.
We understand how frustrating it can be when gym etiquette impacts your workout, especially when equipment is being used for long periods. Creating a respectful and fair environment for all members is really important to us.
We’d always encourage you to speak to a member of staff on the gym floor when this happens, as they’ll be happy to step in and help ensure equipment is being used considerately.
Thanks again for your feedback – it helps us continue to improve the experience for everyone 💪
The JD Gyms Team 💚
Very nice gym
Very nice gym. Staff are friendly and the equipment and facilities are good. Reasonable price and recently got new weights in
11 de abril de 2026
Respuesta de JD Gyms - Hull
Hello – Thanks for taking the time to leave such a great review! We’re really pleased to hear you’re enjoying the gym, the friendly team, and that you’re happy with the equipment and facilities. It’s great to know you find the pricing reasonable too, and we’re glad the new weights have been a welcome addition.
The JD Gyms Team 💚
A lot of the machines at the hull gym…
A lot of the machines at the hull gym are old and past there best.
Also the cancellation policy is a joke. You have to pay another month to cancel a membership to gym with second hand machines.
23 de marzo de 2026
Opinión espontánea
Respuesta de JD Gyms - Hull
Hello – Thanks for taking the time to leave this review. We’re sorry to hear that you’ve been disappointed with the condition of some of the equipment at our gym and that it hasn’t met your expectations. Our teams do carry out regular maintenance checks and work with our suppliers to repair and replace equipment as quickly and safely as possible.
Regarding cancellation, our memberships are non‑contract but operate on a monthly billing cycle. We thank you for sharing your feedback.
The JD Gyms Team 💚
Very crowded at all times, and dirty
The gym is very crowded at all times. Whenever I want to use any equipment, I have to wait for someone else to finish.
Also, the equipments are very dirty and often covered in sweat. To be honest, I don’t feel comfortable using it without placing a towel down, as I’m concerned about hygiene and possible skin issues.
In addition, the toilets are consistently very dirty and are often out of toilet paper.
10 de abril de 2026
Respuesta de JD Gyms - Hull
Hello – Thanks for taking the time to leave this review. We’re sorry to hear your recent visits haven’t met expectations, including how busy the gym is and the cleanliness of the facilities. We understand how frustrating this can be, and we appreciate you raising your concerns with us.
The JD Gyms Team 💚
Respuesta de JD Gyms - Hull
Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚
Great Gym
Just started back at the gym after a few years off. This gym is packed full of great machines, the hammer strength machines are elite.. Great atmosphere in the facility and the staff are super helpful if you need any help/advice
25 de marzo de 2026
Respuesta de JD Gyms - Hull
Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We aim to provide our members with a safe space in which they can get a great workout in so, it's great to hear you enjoy using the gym overall!
Thanks, The JD Gyms Team 💚
Kept trying to repeatedly debit my card without giving time for expiration
Kept trying to repeatedly debit my card without giving time for expiration.
I was locked out of the gym on the 17th even though my payment is due to expire on the 24th.
17 de marzo de 2026
On 1 st visit found parking an issue
On 1 st visit found parking an issue. Nit enough for number of members
27 de febrero de 2026
Respuesta de JD Gyms - Hull
Hello – Thanks for taking the time to leave this review. We’re sorry to hear you found parking difficult on your first visit. Information about parking facilities is available on our website, but availability can vary depending on how busy the gym is at the time. Thank you for sharing your feedback.
The JD Gyms Team 💚
Everything is great but some equipment…
Everything is great but some equipment needs maintenance
7 de febrero de 2026
Respuesta de JD Gyms - Hull
Hi – Thanks for leaving us some feedback. Our gym teams do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should become broken. If you do have any concerns about the equipment, please notify staff on site as soon as you can.
Thank you, The JD Gyms Team 💚
Decline
Becoming a deeply unpleasant experience between 1700-2000. Littered with chavvy scroates hogging machines and messing about in the changing rooms which in themselves are a mess. Poor hygiene and behaviour from too many members. Razors being left in the showers which I nearly stood on tonight. Poor behaviour needs to be challenged
10 de febrero de 2026
Opinión espontánea
Respuesta de JD Gyms - Hull
Hello - Thanks for taking the time to leave this review. We are sorry to hear you weren’t happy with your experience. We value member feedback and are always looking at ways we can continually improve our facilities as we are committed to providing a positive and enjoyable experience for all our members. If you wish to discuss this further, please email the manager at hull@jdgyms.co.uk
Thanks, The JD Gyms Team 💚
Respuesta de JD Gyms - Hull
Hello - We appreciate your feedback and are so glad that you are enjoying our equipment. Thank you for taking the time to share.
The JD Gyms Team 💚
This gym is not for me
This gym is not for me. Not so much the gym itself it’s everyone in it. Cringeeee I’m afraid you’ve got fully grown men hovering round young lasses it’s pathetic and gross. Also just the gym vibes no good all machines used up and dint get offered gym induction so had no clue.
One good thing a young black haired girl helped me who worked there even when it’s wasn’t her shift which I thought was lovely of her to go out her way!
27 de enero de 2026
Respuesta de JD Gyms - Hull
Hello - Thank you for taking the time to share your experience. We’re sorry to hear that your visit didn’t feel comfortable, and we appreciate you highlighting the areas that didn’t work for you. Your feedback about the atmosphere and induction process is important to us, and we’ll make sure it’s passed on to the team.
We’re really glad to hear one of our staff members made a positive difference during your visit. Thanks again for letting us know.
The JD Gyms Team 💚
The gym is a mess
The gym is a mess, weights are left out all over the floor and dumbells are all mixed up.
Thinking of cancelling my membership after 2 visits.
21 de enero de 2026
Respuesta de JD Gyms - Hull
Hello - Thanks for taking the time to leave this review. We understand how frustrating it can be and would advise speaking to a member of staff on the gym floor should you notice anyone not putting the equipment back.
Thanks, The JD Gyms Team 💚
Clean and well layed out
No one hassling you.
See cleaners cleaning all the time.
Staff friendly if you have an issue.
14 de enero de 2026
Respuesta de JD Gyms - Hull
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.