JD Gyms - Liverpool City Centre Opiniones 

152
TrustScore: 4.5 sobre 5

4,7

Dale Street 14, L2 4TH Liverpool, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic place to work out, great atmosphere and excellent facilities. The gym is spacious l, modern and well equipped with a wide range of machines and free weights. Staff are friendly, welcoming a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I enjoyed the ease at which I could sign up. Accessing the gym was simple and the facilities are wonderful. I would offer a suggestion for Liverpool Edge Lane and City Centre gyms, both gyms always ha... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

UPDATE: came in this morning and the music was at a normal level, so I am giving you another star as you actually listened to the feedback! Good gym well kitted out, toilets stink a bit and the mu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love this gym I’ve been coming for a few years now and regularly attend the classes. My favourite classes are JD Burn with Sam and Spin with Rebecca. Everyone is really friendly especially the duty... Ver más


Información sobre la empresa

  1. Gimnasio

Sobre JD Gyms - Liverpool City Centre

Escrito por la empresa

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Información de contacto

  • Dale Street 14, L2 4TH, Liverpool, England, Reino Unido

  • 1515560842

4,7

Excelente

TrustScore: 4.5 sobre 5

152 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(152)

4559 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I have trained in every gym in…

I have trained in every gym in liverpool city centre and this by far is the best gym in this area! The vibe and energy makes it so enjoyable to come in here and train and has a good variety of experienced and new members. The staff is always on hand to help with anything and the new equipment is sick! I’d definitely recommend to anyone else to join!

10 de enero de 2022
Opinión espontánea
Logotipo de JD Gyms - Liverpool City Centre

Respuesta de JD Gyms - Liverpool City Centre

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Take care, The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

I loved the equipment and space

I loved the equipment and space, well lit It should close around 23:00 which is a bit early.

8 de enero de 2022
Logotipo de JD Gyms - Liverpool City Centre

Respuesta de JD Gyms - Liverpool City Centre

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! 👍💚

Valorada con 5 estrellas sobre 5

Fab gym

Fab gym. Staff are helpful, friendly and knowledgeable

7 de enero de 2022
Opinión espontánea
Logotipo de JD Gyms - Liverpool City Centre

Respuesta de JD Gyms - Liverpool City Centre

Hello, thanks for the review! It's great to hear your enjoying your fitness journey with JD Gyms 💪💚

Valorada con 5 estrellas sobre 5

Great gym with a high energy upbeat…

Great gym with a high energy upbeat atmosphere! Personal trainers all so lovely and friendly. Would definitely recommend to friends and family

7 de enero de 2022
Opinión espontánea
Logotipo de JD Gyms - Liverpool City Centre

Respuesta de JD Gyms - Liverpool City Centre

Hello, thanks for reviewing JD Gyms! We're pleased to hear you are enjoying training at our gym. Keep up the excellent work on your fitness journey! 💚

Valorada con 5 estrellas sobre 5

Iconic building set out over 3 floors

Iconic building set out over 3 floors. Great range of classes with high energy instructors covid guidance in place! Very happy with new leg kit! If you take fitness serious this is the place to be

5 de enero de 2022
Opinión espontánea
Logotipo de JD Gyms - Liverpool City Centre

Respuesta de JD Gyms - Liverpool City Centre

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars!

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It's great to hear you enjoy using the gym overall!
Thanks, The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

JD Gyms Liverpool is full of the most…

JD Gyms Liverpool is full of the most amazing people and the facilities are very clean. Staff really helpful and make the place what it is in light of the clear neglect from above in terms of equipment repairs.

30 de diciembre de 2021
Opinión espontánea
Logotipo de JD Gyms - Liverpool City Centre

Respuesta de JD Gyms - Liverpool City Centre

Thank you for your time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience.

Valorada con 5 estrellas sobre 5

GREAT GYM

GREAT GYM! GREAT PRICE! GREAT ATMOSPHERE

27 de diciembre de 2021
Opinión espontánea
Logotipo de JD Gyms - Liverpool City Centre

Respuesta de JD Gyms - Liverpool City Centre

Thank you for reviewing JD Gyms, it means so much to us that you are enjoying your experience 😊

Valorada con 2 estrellas sobre 5

Toilets are a disgrace

Toilets are a disgrace, not stocked, overflowing sanitary bins, t dirty tissue leading through to changing rooms, dirty floors, surfaces and toilets in general.
Went to report this to a member of staff and sure enough nobody is around to sort the issue out at hand.

This is the liverpool Dale st site.

7 de diciembre de 2021
Logotipo de JD Gyms - Liverpool City Centre

Respuesta de JD Gyms - Liverpool City Centre

Hello Sarah, thank you for taking the time to review JD Gyms. Please know this has been raised to our General Manager of Liverpool Dale Street as a matter of urgency.
We're really sorry that you didn't find anyone on hand to help. Our managers or Personal Trainers could have been busy helping other people at the time. We have pass your feedback on to the gym Manager so that they can ensure their team is circulating the gym and always making themselves available to members.

Valorada con 4 estrellas sobre 5

Would be 5 if all the weight machines…

Would be 5 if all the weight machines had pegs but there is like one per 3 machines

7 de diciembre de 2021
Logotipo de JD Gyms - Liverpool City Centre

Respuesta de JD Gyms - Liverpool City Centre

Thank you for reviewing JD Gyms, it means so much to us that you are enjoying your experience. Please don't hesitate to mention the issue with pegs to the staff at the gym, otherwise we will continue to improve as much as possible going forwards. Thanks. 😊

Valorada con 3 estrellas sobre 5

The equipment is very worn and shabby

The equipment is very worn and shabby - pads are torn with stuffing exposed, the counts on most equipment aren’t working and the general condition of all the kits is poor.
The facilities themselves are clean and there’s plenty of Covid safety items in place.

5 de diciembre de 2021
Logotipo de JD Gyms - Liverpool City Centre

Respuesta de JD Gyms - Liverpool City Centre

Thank you for your taking the time to write a review. We appreciate your recommendation and apologise if you feel there are some elements of our service we can improve on. Please feel free to feed back to the staff at the gym, otherwise we will continue to improve as much as possible going forwards. Thanks.

Valorada con 5 estrellas sobre 5
Logotipo de JD Gyms - Liverpool City Centre

Respuesta de JD Gyms - Liverpool City Centre

Hello, thanks for reviewing JD Gyms! We're pleased to hear you are enjoying training at our gym. Keep up the excellent work on your fitness journey!

Valorada con 3 estrellas sobre 5

No cold water in shower if You use…

No cold water in shower if You use sauna. No dip bars. Rest is all right.

3 de diciembre de 2021
Logotipo de JD Gyms - Liverpool City Centre

Respuesta de JD Gyms - Liverpool City Centre

Thank you for your taking the time to write a review. We appreciate your recommendation and apologise if you feel there are some elements of our service we can improve on. Please feel free to feed back to the staff at the gym, otherwise we will continue to improve as much as possible going forwards. Thanks.

Valorada con 2 estrellas sobre 5

Good gym but VERY BAD customer service

Good gym but VERY BAD customer service! It is a complete disaster when it comes to the later!

I have cancelled my subscription at a point in time but they still took 2 months of my money after the month I had cancelled (that is 40 pounds!). I have called them many times to report that my money has been deducted (even though I cancelled my subscription at the time) but they have never responded to my call and haven't bothered to call back up to today!

They have good promotions but as mentioned above the customer service is one of the worse I have ever seen. You should be prepared for this experience before you subscribe with them.

3 de diciembre de 2021
Logotipo de JD Gyms - Liverpool City Centre

Respuesta de JD Gyms - Liverpool City Centre

Thank you for your review. We are sorry that you have had a less than satisfactory experience. Please email us on reviews@jdgyms.co.uk so that we can discuss this with you further and try and resolve the issue.

Thank you

The JD Gyms Team

Valorada con 3 estrellas sobre 5

It's ok....

Showers need to last longer than 5 seconds. This gym is not for the self-conscious. There's practically a waiting list to use any of the weight machinery. Would perhaps be better to have some weight machines on other floors for those who prefer to workout in peace rather than amongst hustle and bustle. Gym is busy at all times of day so there is no way to avoid the crowds.

17 de noviembre de 2021
Logotipo de JD Gyms - Liverpool City Centre

Respuesta de JD Gyms - Liverpool City Centre

Thank you for your taking the time to write a review. We appreciate your recommendation and apologise if you feel there are some elements of our service we can improve on. Please feel free to feed back to the staff at the gym, otherwise we will continue to improve as much as possible going forwards.

Valorada con 1 estrellas sobre 5

Used to be superb but now has lots of…

Used to be superb but now has lots of broken equipment and people keep taking the pins so you can’t use machines.

17 de noviembre de 2021
Opinión espontánea
Logotipo de JD Gyms - Liverpool City Centre

Respuesta de JD Gyms - Liverpool City Centre

Thank you for your review.
Would you be kind enough to email us on reviews@jdgyms.co.uk so that we can discuss this with you further and try and resolve the issues you are experiencing!

Valorada con 2 estrellas sobre 5

Good gym lots of equipment but lots of…

Good gym lots of equipment but lots of people, very busy. You can’t book the classes which makes it difficult to plan, planned to go a few times but then been too busy and had to go to the gym. A booking system would be great

16 de noviembre de 2021
Logotipo de JD Gyms - Liverpool City Centre

Respuesta de JD Gyms - Liverpool City Centre

Hi, we’re sorry to hear that you feel the gym was over capacity. The health and safety of our members is our top priority and have introduced strict measures to ensure the gyms do not breach the guidance provided by the government. We appreciate your recommendation and apologise if you feel there are some elements of our service we can improve on. Please feel free to feed back to the staff at the gym, otherwise we will continue to improve as much as possible going forwards. Thanks.

Valorada con 3 estrellas sobre 5

Gym is okay

Gym is okay. Joined as needed a gym to go to while moved semi locally for a while. This was the best options out of the ones there are. A lot of machines are broken or don’t work properly. Very basic. Does the job just. Music if often far to loud to the point you can’t hear your own music through headphones which again understand need music in and it’s for the vibe of the gym but it would be nice to have the option to use my own headphones without damaging my ear drums with how loud mine are to try and hide the gyms music.

22 de junio de 2021
Valorada con 3 estrellas sobre 5

It's a big gym and lots of equipment

It's a big gym and lots of equipment. However, I'd say the target demographic is 18 to 35 as its often like a nightclub. Music always blurring.

Machines are very good but frustrating when it say Put Key Back In in red writing. Means you have to go another machine.

Overall, the gym has potential to be 5 stars. Just annoying little things frustrate me.

20 de junio de 2021
Valorada con 4 estrellas sobre 5

Great staff

Great staff, friendly and always willing to offer advice. Would be a five star rating if showers had a consitant temperature. Generally scalding hot or too cold.

16 de junio de 2021

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