Noah was a great sales rep. They were able to get us pasrts we couldn't find elsewhere, although the price was a little more. Shipping was very quick and satisfactory.
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Consulta las opiniones de los clientes
In the website the item said available but they emailed me that the item wasn’t available and have to wait until September
La empresa ha respondido
There web site was very user friendly, Found the product I was looking. Very surprised how competitive their pricing was. Estimated delivery time was reasonable, however actually received it 3 days ea... Ver más
Very prompt service, parts received when quoted and an unbeatable price 1/3rd what our alarm company wanted. Allowing us to get a room back online much sooner. we will be using them for all our alarm... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
JEM Security supplies the largest brands in Fire Life Safety at the most competitive prices while maintaining a very high level of customer satisfaction.
Información de contacto
7014 E. Camelback Rd - Suite B110A, 85251, Scottsdale, Estados Unidos
- (877) 215-7579
- info@jemsecurity.com
- jemsecurity.com
They were out of stock on the requested…
They were out of stock on the requested item but they were able to outsource and still get it to me. My only other option was to cancel my order. Great service.
Good price and websight was easy to use
Your system is very user friendly
Your system is very user friendly, and i was able to place the order quick and easy.
Easy to order
Easy to order, answered questions quickly and received the ordered material very fast.
Your chat box says "We reply…
Your chat box says "We reply immediately". I waited apx 30 minutes and received no response.
Awesome Service!
The shipping before ordering was…
The shipping before ordering was $19.22 then $24.60 when I placed the order.
I hope the product will be fine .Maybe someone will find this helpful.

Respuesta de JEM SECURITY
Website was easy to use and the prices…
Website was easy to use and the prices were in line with other suppliers on the market. Free shipping is always nice and the estimated time to ship was very favorable.
Was awesome per usual
I called about a part at close of…
I called about a part at close of business and told my sales person I would be ordering the following morning. They went up on the price overnight by $25.00

Respuesta de JEM SECURITY
The checkout process was a bit…
The checkout process was a bit confusing.
If you don't want to use Pay pal you should be able to check out without going through ALL the extra steps to check out.
Very Pleased with Service
Very Pleased with stock, shipping time, and quality. Website is easy to use, and we like being able to buy direct without all of the extra steps.
Shipping
Shipping was too much. $20 for a piece of plastic that weighs less than 1 pound is pretty ridiculous

Respuesta de JEM SECURITY
I called your website to ask about…
I called your website to ask about availability and the salesman quoted 2 in stock. I immediately placed order and it says backorder???
The customer Service is outstanding! They followed up immediately and I received the correct part within 2 days of ordering!!!
I will definitely use JEM again!!!

Respuesta de JEM SECURITY
Quick and easy to process the order.
Came on time!
I DO NOT WANT EMAILS THAT DO NOT PERTAIN…
I DO NOT WANT EMAILS THA DO NOT PERTAIN TO A ORDER I HAVE PLACED

Respuesta de JEM SECURITY
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