Noah was a great sales rep. They were able to get us pasrts we couldn't find elsewhere, although the price was a little more. Shipping was very quick and satisfactory.
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Consulta las opiniones de los clientes
In the website the item said available but they emailed me that the item wasn’t available and have to wait until September
La empresa ha respondido
There web site was very user friendly, Found the product I was looking. Very surprised how competitive their pricing was. Estimated delivery time was reasonable, however actually received it 3 days ea... Ver más
Very prompt service, parts received when quoted and an unbeatable price 1/3rd what our alarm company wanted. Allowing us to get a room back online much sooner. we will be using them for all our alarm... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
JEM Security supplies the largest brands in Fire Life Safety at the most competitive prices while maintaining a very high level of customer satisfaction.
Información de contacto
7014 E. Camelback Rd - Suite B110A, 85251, Scottsdale, Estados Unidos
- (877) 215-7579
- info@jemsecurity.com
- jemsecurity.com
First time ordering -- went fine!
18 de noviembre de 2021
Ordering was very easy and product…
Ordering was very easy and product pricing was very reasonable. I will finish review upon receiving product and base my review on shipping time and how the the product works.
16 de noviembre de 2021
shouls have mention on your webpage if…
shouls have mention on your webpage if you dont have the prodduct in stock.
4 de noviembre de 2021
Ease of finding parts and submitting a…
Ease of finding parts and submitting a new order.
4 de noviembre de 2021
It doesn't get any easier than this
It doesn't get any easier than this. The website is easy to navigate, the ordering process is smooth, the prices are low, and the shipping is lightning fast.
29 de octubre de 2021
Great site to order from very fast!
27 de octubre de 2021
I ordered the air purifier and my…
I ordered the air purifier and my credit card was charged. They did not actually have the item in stock and refunded me. I wasted several days on this.
24 de octubre de 2021
Respuesta de JEM SECURITY
Hello Melanie,
We apologize for any inconvenience this situation has caused you. I see you placed your order on a Sunday, and the after we sent you an email informing that we didn't have stock. In the next couple of days, we did our best to find the product for you in a timely manner but unfortunately we weren't able to, so your order was refunded on Wednesday. We tried to conduct this process as fast as possible, to minimize any possible problems. If there is anything else we can do for you, please let us know.
Thank you,
Very good service and to the point…
Very good service and to the point website, not many are doing it. I need no fluff. Just get to the point.
22 de octubre de 2021
Service was fine and we received the…
Service was fine and we received the items you had in stock. The problem was that the Chat person stated that all of the components was in-stock. We are waiting for the remaining item.
20 de octubre de 2021
GREAT SERVICE
19 de octubre de 2021
Excellent fast and reliable service.
7 de octubre de 2021
The only complaint was not getting a…
The only complaint was not getting a receipt for purchase. I did get an order confirmation, but I can't use a confirmation for an expense report.
The order was processed and shipped quickly.
7 de octubre de 2021
Great service on parts hard to find…
Great service on parts hard to find elsewhere.
7 de octubre de 2021
have fire alarm parts and fair price
4 de octubre de 2021
Easy to use web sight.
4 de octubre de 2021
Opinión espontánea
Shipping is a bit pricey!
1 de octubre de 2021
I ordered items And after 4 days from…
I ordered items And after 4 days from payment they told me it’s not available and no body answer or reply my email
Until now item showing available on website
25 de septiembre de 2021
Respuesta de JEM SECURITY
Hello Ahmed,
We apologize for any inconvenience this situation might have caused you. Our website actually shows the message “Please call or chat for lead time”. In this case, it’s not always guaranteed we’ll have stock.
Regarding the product you purchased, unfortunately we are out of stock, and we did our best to contact you as soon as possible. If you can’t wait for it, we’ll proceed with the refund for your order.
Please let us know if there is anything else we can do.
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