Noah was a great sales rep. They were able to get us pasrts we couldn't find elsewhere, although the price was a little more. Shipping was very quick and satisfactory.
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Consulta las opiniones de los clientes
In the website the item said available but they emailed me that the item wasn’t available and have to wait until September
La empresa ha respondido
There web site was very user friendly, Found the product I was looking. Very surprised how competitive their pricing was. Estimated delivery time was reasonable, however actually received it 3 days ea... Ver más
Very prompt service, parts received when quoted and an unbeatable price 1/3rd what our alarm company wanted. Allowing us to get a room back online much sooner. we will be using them for all our alarm... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
JEM Security supplies the largest brands in Fire Life Safety at the most competitive prices while maintaining a very high level of customer satisfaction.
Información de contacto
7014 E. Camelback Rd - Suite B110A, 85251, Scottsdale, Estados Unidos
- (877) 215-7579
- info@jemsecurity.com
- jemsecurity.com
Our order is backordered
Our order is backordered, So far communication has been great!
23 de septiembre de 2021
Excellent product and very fast shipping
Excellent product
I couldn’t believe the part arrived in 3 days.
Thanks
16 de septiembre de 2021
Great selection.
Great selection and the items I needed with free fast shipping, at the best price I found. I highly recommend and plan to use them again.
16 de septiembre de 2021
John was very helpful!
16 de septiembre de 2021
Customer support in the matter was very…
Customer support in the matter was very good . Kept me informed well.
16 de septiembre de 2021
Received what was ordered in a timely…
Received what was ordered in a timely mannor with no issues.
16 de septiembre de 2021
It is not so much that you had the part…
It is not so much that you had the part 'in stock' that gets the 5 stars. It is the fact that I needed the parts next-day-air and that is exactly what I got. Awesome job!
14 de septiembre de 2021
When you need hard to find parts with competitive pricing!
There web site was very user friendly, Found the product I was looking. Very surprised how competitive their pricing was. Estimated delivery time was reasonable, however actually received it 3 days earlier. will be are go to for hard to find product. Thanks Guys!
14 de septiembre de 2021
very good job
10 de septiembre de 2021
Product has been back ordered for…
Product has been back ordered for several months with no contact or updates.
9 de septiembre de 2021
Respuesta de JEM SECURITY
Hello Sir,
We have been talking to Chris regarding this order. We have the order partially in stock, but unfortunately some items remain on backorder.
Unfortunately, some manufacturer’s production have been severely affected by the global shortage of electronic components, and that’s one of the reasons why they keep pushing the delivery of this material. I just sent Chris a new email, with more details about this order status.
Please let us know if there is anything else we can do for you.
Online ordering was fast and simple ..
Online ordering was fast and simple ... no complaints
9 de septiembre de 2021
Quick service
7 de septiembre de 2021
Horrible Communication.
I have been waitiing for over a week for my product to arrive and i cant get anyone to answer the phone over there or respond to my emails.No tracking provided. I had to purchase it elsewhere .Is this some guy working out of his garage or somthing???
25 de agosto de 2021
Respuesta de JEM SECURITY
Mark, we understand your disappointment and we really apologize about this situation. We had some problems with the orders updates this week, but this is definitely not our standard.
If there is anything else we can do to compensate for all the inconvenience, please let us know.
Thank you,
I still haven’t received my items
I still haven’t received my items. No email to let me know when they will be delivered
13 de agosto de 2021
Respuesta de JEM SECURITY
Hello Maria,
Thank you for your contact. We actually sent you an email on 07/29, but I'm not sure if you received it. You order has been shipped under tracking number 1Z58079W0327884679 and it should be delivered next Tuesday.
If there is anything else we can do for you, please let us know.
Thank you,
product as advertised
5 de agosto de 2021
they never have stock
they never have stock. I have tried to buy twice on the page it says stock and after making the purchase and paying. Touch cancel because they do not have stock
5 de agosto de 2021
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