Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Stay away from JENDE! Their customer service is terrible. I have contacted JENDE regarding faulty (major) part of the system and even though they have admitted the part was faulty in their first gener... Ver más

Valorada con 5 estrellas sobre 5

The service is excellent, insightful and guiding to what you need and not selling what you don’t need or won’t benefit from. The knives are excellent, razor sharp and Tom is very genuine in helping.... Ver más

Valorada con 5 estrellas sobre 5

I’ve never once trusted a company as much as I trust Jende- top of the line products, and Tom is an example of a great business owner who truly cares about each customer and will treat you right. I’ve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I would def recommend Jende Industries, I had a good experience ordering from them and there products are actually good. I bought the kangaroo strops and the diamond emulsions, the emulsions are not t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de suministros de cocina
  2. Tienda de muebles

Escrito por la empresa

Jende Industries is currently an international company with facilities in the US, Australia, Malaysia, and Taiwan. Ironically, we had no intentions of becoming a sharpening-based company. But as fate would have it, in 1999 we started sharpening (poorly) and fell into the rabbit hole - deeply. Fast forward after several years of trial and a whole lot of error, and Jende Industries was started in 2004 with a single product - the Jende Reed Knife. The name and the knife quickly became associated with sharpness and quality in the world of oboe, bassoon, and clarinet. From there we branched out into different realms of sharpeningdom, including kitchen knives, woodworking, scissors, and straight razors; and despite getting kicked off all the hip forums and discussion lists of the day, started becoming known as a respectable source of sharpening knowledge and equipment.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,0

Todas las opiniones

(64)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Stay away from JENDE

Stay away from JENDE! Their customer service is terrible. I have contacted JENDE regarding faulty (major) part of the system and even though they have admitted the part was faulty in their first generation of systems and promised to replace the faulty part, they never did that. I chased JENDE company for more than a year now, send dozens of e-mails, messages through social platforms but it never worked. JENDE promised to send the faulty part three times but they never kept their word. JENDE is one of the worst company that I have dealt with.

10 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

The service is excellent

The service is excellent, insightful and guiding to what you need and not selling what you don’t need or won’t benefit from. The knives are excellent, razor sharp and Tom is very genuine in helping. Jende was extra courteous is providing some customisation solutions which was helpful and sourcing some out of ordinary products.

This is true customer centric service and I’m amazed with the knives. Very happy.

15 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

The customer service is amazing

The customer service is amazing. They were willing and able to answer any and all of my question at almost any hour of the day. They treated me with respect and were wiling to help. The products I received were AMAZING. From steps to emulsions to stones. Everything was well packaged,labeled and had high fir and finish. I am definitely using them again.

2 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jende earned a lifelong customer today

The Jende guys really know their stuff when it comes to sharpening and their products. I think I wasted about 2 hours of their time asking all kinds of questions, and they even sent me microscopic pictures to show how each product changed the edge. Freaking mind-blowing, let me tell you. Even though they are much more experienced at sharpening than I will ever be, I felt I still got treated as an equal. Every recommendation was meant to get me what I needed rather than what they wanted to force me to buy. They earned a lifelong customer today.

30 de junio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

BUYER BEWARE.

System was not as stated in terms of design, manufacturer and functionality.

Poor customer service. Vendor is just requesting a customer review after a purchase that occurred 3 years ago. The took my money and ran.

1 de mayo de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jende's reed knives are the best

Jende's reed knives are the best! They are easy to sharpen and provide the best detail on my reeds. I have also had the best experience sharpening with the coin system! I totally recommend them!

17 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top notch service, great products

I spent countless hours watching UToob videos and reading reviews on sharpening systems and decided to go with the Hapstone V7. I emailed Jende and then called them and they helped me get what I needed. The results are amazing. Everything in our home that has an edge on it is now wickedly sharp. We are an outdoors activity family engaging in hunting, fishing, camping and I’m a retired chef so my knife collection is fairly extensive. Every conceivable type of steel is represented in our collections and the Hapstone has handled them all. The only exception is recurved knives. The flat stones just aren’t made for that blade style, but I only have one so it’s not a big deal. Long story short, buy from Jende. You’re going to be happy.

17 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

I will be a repeat customer

Their website was having issues but I was able to message them and they took my order that way. Great service and I am very happy with the supplies I purchased. They had what no body else did. Thanks guys!

17 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

High quality shopping

Quick and easy shopping with some highly knowledgeable people. The products are great quality and I highly recommend Jendi Industries.

11 de abril de 2019
Opinión espontánea
Logotipo de Jende Industries

Respuesta de Jende Industries

Thanks, we always try our best!

Valorada con 1 estrellas sobre 5

Bad ,was not happy !

Bad – unacceptable !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

10 de abril de 2019
Opinión espontánea
Logotipo de Jende Industries

Respuesta de Jende Industries

No clue what was wrong as we have never had an Email follow up or a complaint. What was the issue?

Valorada con 5 estrellas sobre 5

Honest

Honest, down to Earth and totally customer focused. For every one of your problems, they have a solution. They stock only the finest quality products and stake their reputation on them. A pleasure to do business with.

10 de abril de 2019
Opinión espontánea
Logotipo de Jende Industries

Respuesta de Jende Industries

Just like the used car you bought and as you drive off the lot the engine falls out. That is Jende :) Thanks we are glad you are happy!

Valorada con 5 estrellas sobre 5

I’ve never once trusted a company as…

I’ve never once trusted a company as much as I trust Jende- top of the line products, and Tom is an example of a great business owner who truly cares about each customer and will treat you right. I’ve bought dozens of stones and films from Jende and have never been disappointed . Each stone is very flat and presented well. Shipping does occasionally come from Taiwan so don’t be surprised if your package gets delayed, but it is well worth it to deal with such an upstanding company .

10 de abril de 2019
Opinión espontánea
Logotipo de Jende Industries

Respuesta de Jende Industries

Really humbled by this review. From all of us here thank you!

Valorada con 5 estrellas sobre 5

A solid and credible dealer

A solid and credible dealer. If you happen to talk directly with Tom Blodgett, you'd be communicating with one of the top guys in the world.

9 de abril de 2019
Opinión espontánea
Logotipo de Jende Industries

Respuesta de Jende Industries

Thanks, Tom is definitely one of the top worst and most unpleasant people in the world we would agree! :)

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más