Andy Gibson was super professional from start to finish, his service was hassle free and his communication was spot on. I was indecisive and took a while to make up my mind on what i wanted and he had... Ver más
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Andy Gibson was super professional from start to finish, his service was hassle free and his communication was spot on. I was indecisive and took a while to make up my mind on what i wanted and he had... Ver más
La empresa ha respondido
I applied on line and had John contact me. Such an easy going person to talk to and sort out you bike and finance. Always called back when I asked. Fantastic customer service and John should be me... Ver más
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Andy Gibson managed the process and made it extremely smooth was really happy with his advice and service and extremely happy with my new vehicle. Andy was diligent and organised and made sure everyth... Ver más
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I’ve had a great experience with Jigsaw. I would like to say a special thank you to Steve Goodyear who guided me through the whole process. He kept me fully updated through out (whether via call or vi... Ver más
La empresa ha respondido
Jigsaw Finance is a business built around personal service, supporting dealers and their customers. With many years of experience, a unique product range to suit all customers and an approach that combines smart technology with traditional personal service, the team reviews each customer individually to help identify a suitable and affordable finance package specific to their needs. Recently awarded Broker of the Year at the DealTrak F&I Conference, Jigsaw Finance has been trading for the last 18 years as a Motor Finance broker, operating right across the curve to enhance the customer and dealer experience by supporting their buying desire and individual circumstance. The Jigsaw Operational Team are ‘On Call’ ready to help dealers and customers, taking over the finance transaction with expert objective insight where required, releasing sales executives to concentrate on their next customer.
Genesis Centre, Innovation Way, ST6 4BF, Stoke-on-Trent, Reino Unido
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Staff very professional,very helpful,went out of way to help nothing to much trouble thank you

Respuesta de Jigsaw Finance
I didn’t take up the offer of finance . But it was a good company to deal with . The reason I didn’t take the finance had nothing to do with jigsaw

Respuesta de Jigsaw Finance
Seriously can’t fault the people or the process

Respuesta de Jigsaw Finance
Very helpful and kept you updated through whole progress with emails and phone calls

Respuesta de Jigsaw Finance
Best customer service, very straightforward process.

Respuesta de Jigsaw Finance
Great customer service helped with finding the right provider would highly recommend.

Respuesta de Jigsaw Finance

Respuesta de Jigsaw Finance
trying to get in touch with the complaints department been trying for over a week and still cant get in touch.
been without a car for 11 weeks dont seem to be getting any nearer to a resolution

Respuesta de Jigsaw Finance

Respuesta de Jigsaw Finance

Respuesta de Jigsaw Finance
Fantastic company couldn't fault them . Would definitely recommend them.
Give them a try !!!!!

Respuesta de Jigsaw Finance
Excellent company, lovely people that can’t do anymore to help you. And everything run smoothly and fast I would definitely recommend.

Respuesta de Jigsaw Finance
Excellent and efficient service from start to finish all sorted in 24hrs

Respuesta de Jigsaw Finance
2 stars Great start, poor follow-through
I dealt with Sam at Jigsaw Finance to broker the deal on my Range Rover Sport. Before the purchase, Sam was brilliant always on the phone, walked me through the whole process, responsive and helpful. Exactly what you want from a broker.
After the sale? A completely different story.
I have not spoken to Sam on the phone once since the car was purchased. Not once. Before completion he was calling regularly since then, nothing. Calls go unanswered, messages have gone ignored, including a specific request for my early settlement figures which I’m still waiting on.
The vehicle came with a number of serious faults, and I needed Sam to mediate between myself and the supplying dealer. That mediation simply hasn’t happened. A good broker stands behind the deal they put together not just the commission.
I’ll be honest given Tim Boler at The Car Barns’ track record, and the fact that Sam has gone equally quiet, I’m left wondering whether the broker and the dealer are more aligned with each other than they are with the client. That’s not an accusation, but it’s a question I’m asking myself. When both parties go silent at exactly the same time after a problem sale, it doesn’t look good.
This review reflects where things stand right now. I will be escalating this with the FCA and any relevant finance authority if I do not receive my early settlement figures and proper mediation support. I’m hoping this prompts Sam to get in contact and do the right thing if so, I’ll update this review accordingly.
The pre-sale service was excellent. The after-sales has been anything but.
Everything was made easy by Andy Gibson very helpful and proactive and manged to turn this around within 3 days. I would highly recommend Andy to anyone. Thanks!

Respuesta de Jigsaw Finance
From start to finish I had a very pleasant experience. Dealing with Reece as my point of contact and then the finalisation of everything through my validation call everyone was excellent and very helpful. Highly recommend

Respuesta de Jigsaw Finance
My experience dealing with Jigsaw was one of utter delight as the staff I spoke to were very helpful and eager to see things through to the end.
I would recommend Jigsaw Finance to any of my friends.
My wife had the same experience as myself and feels the same was as myself
Thank you Jigsaw Finance

Respuesta de Jigsaw Finance
The process was very fast and l got all the information l wanted ,thank you john for explaining everything and helping me with the car search

Respuesta de Jigsaw Finance
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