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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I msg a guy on jiji website abt a flat to rent in ilorin and he ask me to msg him on whatsapp which i did and he ask me to call him and i told him im busy and he ask me to buy 2k card to a phone numbe... Ver más

Valorada con 4 estrellas sobre 5

I use this website to check prices of products in comparison to the main local market price. It has a profile section for business, career and job seekers. I once got linked to a job using this webs... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Jiji Market Place is a very good place to buy and sell product and services. But the Jiji needs to verify accounts to reduce unnecessary scammers and deceitful traders. I would have love if the a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

there is a lot of un seriousness linked to this site. registration is a problem, but the most annoying aspect is when people don't have tangible information on the machine they want to sell. imagine... Ver más

Información sobre la empresa

  1. Mercado online
  2. Servicio de comercio electrónico

Escrito por la empresa

Jiji Nigeria is a leading online marketplace, trusted by over 12 million buyers and sellers nationwide. Founded in 2014, Jiji has empowered Nigerians to buy and sell a wide range of products and services across the country. With its user-friendly interface and advanced security measures, Jiji ensures a safe, seamless, and reliable trading experience for all users. It was recognized as "Online Marketplace of the Year" in 2023 and "SME Most Friendly Online Marketing Platform" in 2024.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

44 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 3 estrellas sobre 5

Best shopping platform

Best shopping platform. I make massive sales monthly all thanks to jiji.

3 de octubre de 2024
Opinión espontánea
Logotipo de Jiji Nigeria

Respuesta de Jiji Nigeria

Hello Shyna! We're happy to hear you're making huge sales through Jiji. Happy selling! 🚀

Valorada con 3 estrellas sobre 5

Jiji is a good online platform for…

Jiji is a good online platform for sellers..... Using the platform has helped me in boosting my business.

12 de agosto de 2024
Opinión espontánea
Logotipo de Jiji Nigeria

Respuesta de Jiji Nigeria

Hello Faith! Thanks a lot for your feedback. We'd love to know more about your recommendation. Could you please send us a message with all the details via our DM on X (Formerly Twitter)? Thanks for choosing Jiji 💚

Valorada con 2 estrellas sobre 5

Misleading publication dates, but best in the market

I've used Jiji for almost a year and even bought a real estate property on the platform, and here's my honest feedback:

Pros:

1) Detailed Descriptions by Sellers
Sellers and marketers on Jiji generally provide more comprehensive product descriptions compared to other platforms. This makes it easier to understand the features, condition, and usage of the items you're interested in before reaching out to the seller.

2) Wide Range of Product and Ad Offerings
Jiji boasts a vast array of products and services across various categories. Whether you're looking for electronics, vehicles, real estate, or services, you’ll find a broad selection to choose from.

3) User-Friendly Application and Layout
The app's design is straightforward and easy to navigate, which makes it accessible to both tech-savvy and non-tech-savvy users alike. Searching for products, viewing ads, and contacting sellers is relatively hassle-free.

Cons:

1) Old or Sold Products Remain Active
One of the major drawbacks is that ads for products remain live even after the items have been sold. This results in wasted time contacting sellers about unavailable products. It would be helpful if Jiji implemented a system to automatically deactivate ads once a transaction is completed.

2) Misleading Publication Dates
Another issue is that some ads show misleading publication dates, making it difficult to discern how long the product has been on the market. Transparency in listing dates would improve buyer confidence. Jiji seem to present the date the seller was online as the date the ad was published.

3) Limited Post-Sale Management
While the platform is strong on the front end (listing products and connecting buyers with sellers), there is a lack of post-sale management. For instance, there's no feedback mechanism for reporting if a product was successfully sold or if a transaction went smoothly. Adding features like seller reviews or ratings would enhance the buying experience and foster greater trust within the community.

25 de septiembre de 2024
Opinión espontánea
Logotipo de Jiji Nigeria

Respuesta de Jiji Nigeria

Hello Joshua! Thanks for taking the time to do a detailed review of your experience using the Jiji platform 🙏 Feedback like yours help us stay ahead of the curve by constantly improving our features and services to meet your needs.

Regarding the cons you highlighted, please note we strongly recommend sellers update their active ads list by closing ads on products that are sold out. We also have a review feature on the platform that enables buyers to leave feedback on sellers they've interacted with. You can find the "Feedback" below each seller's profile or ad on the platform.

Feel free to send us a DM on X (Formerly Twitter) to find out more about our latest updates and features.

Thanks for choosing Jiji! 💚

Valorada con 1 estrellas sobre 5

This company called Jiji is fraudulent…

This company called Jiji is fraudulent because I made a payment for a car add for 3 days now and they said my add can’t be published without a reason after receiving my money. They confirmed the payment but refused to publish my add. Their online support team is useless as them as they keep sending you AI generated messages back and forth after you’ve sent them the details. Don’t pay for any adds on jiji.

22 de septiembre de 2024
Opinión espontánea
Logotipo de Jiji Nigeria

Respuesta de Jiji Nigeria

Hello Isaac! We're sorry to hear about your experience with activating your ad ☹️ Has this been resolved? If not, we'd like to help fix but to do that, we need all the information we can get. Please send us all the details as well as your Jiji account details via support@jiji.ng. We'll do our best to help resolve the issue. Thanks for your patience 🙏

Valorada con 5 estrellas sobre 5

Jiji- The future of Online marketing

Jiji is just a Hope for this dispensation of Online selllers especially in Africa.
This my 5 years and counting, believe me it’s all Good

22 de septiembre de 2024
Opinión espontánea
Logotipo de Jiji Nigeria

Respuesta de Jiji Nigeria

Hello Arinze! Thanks a lot for trusting Jiji for the past 5 years 👍 Feedback like yours keep us going. What's your favorite feature on Jiji?

Valorada con 1 estrellas sobre 5

Their phone number verification service…

Their phone number verification service sucks. Their support staff are clueless and refuse to offer any kind of assistance, all they do is drop irrelevant replies and immediately close the tickets.

11 de septiembre de 2024
Opinión espontánea
Logotipo de Jiji Nigeria

Respuesta de Jiji Nigeria

Hello Tio! We're sorry to hear about your experience with our support team ☹️ Could you please share a bit more about the issue you had with the phone number verification process? You can also send us an email via support@jiji.ng with the details so we can investigate and help resolve the issue. Thanks for your patience 🙏

Valorada con 5 estrellas sobre 5

The platform is incredibly…

The platform is incredibly user-friendly, making it easy to find exactly what I need. Recently, I purchased a new smartphone, and the entire process was seamless—from browsing and communicating with the seller to receiving the product.

13 de agosto de 2024
Opinión espontánea
Logotipo de Jiji Nigeria

Respuesta de Jiji Nigeria

Hello Alan! We're glad you got your latest smartphone with ease on Jiji. Thanks for choosing Jiji! 💚

Valorada con 1 estrellas sobre 5

Jiji declines genuine reviews

Jiji declines genuine reviews. How else can buyers help other buyers if they keep declining reviews? My honest review was rejected multiple times that I just gave up trying.

7 de agosto de 2024
Opinión espontánea
Logotipo de Jiji Nigeria

Respuesta de Jiji Nigeria

Hi Pamela! We're so sorry to hear about your unpleasant experience 😞 But, we'd need more details to better understand the challenge and help fix it.

Kindly send an email with all the details to support@jiji.ng and we'll be glad to assist.

Thanks for choosing Jiji! 💚

Valorada con 1 estrellas sobre 5

Lets talk about Declined Jiji Paid Ads Kenya…

Update: please specify the details you would like response to.

Update: I see a response from Jiji, I tried my best to REALLY plead with you guys and was in deep anguish coz my ad was offline for like 3 days. But you were adamant to have your way without reviewing the uniqueness of my ad. If i'm selling a website, how do reject a screenshot and ask me to take a photo of the website with my phone of the computer screen then reject the photo you asked for coz its now unclear?! I closed that account soon after so i cant remember the reference number. Asking me for more details after I wrote a paragraph below feels like mind games. i doubt you can do anything about it now, its too late, you made your harsh judgement already! i don't know if there is anything you can do apart from offer compensation, recover my time and issue an apology but those are dreams. Now is not the time to ask me for details, check with your customer care in Kenya and scan your emails according to my description below. I was selling a Travel Website so not many people doing that, my details shouldn't be hard to find when you try.

Lets talk about Declined Jiji Kenya Paid Ads for paid advertisers. Not many people are talking enough about this. I was selling a digital product so i took screenshots.

1) They declined on account that i had to take original photos, so i took my camera and took a photo of the digital product. We all know taking a photo of something on the screen will produce poor quality due to glare. But its what they wanted so i took nonetheless in the best lighting i could find.
2) Another decline that came soon after is "poor quality of photo"
3) I uploaded again and I got a repetitive decline that I was using screenshots, I sent a message to customer care and they simply said "upload original photo" after explaining my predicament
This went on and on until i gathered a list of different reasons for decline that were not there before such as decline due to
4) Have unrealistic photos
5) Your photos are screenshots upload original photos (Again!)
6) Photo does not match what you are selling
7) Your photos are not original
8) Your description does not match what you are selling
9) Your photo does not match your description
Guy! I mean! Its been a whole day, Im tired of following up on the same issue and there is no clarity. The irony is that you have a database of sellers and its free to access so its easy to search for things you would normally not interact with regularly that small vendors stock. But Hey!

But as for posting paid ads, My advise to anyone thinking of doing a paying ad on Jiji Kenya website, at your own risk! You'd rather use Instagram, Whatsapp or Facebook.

11 de julio de 2024
Opinión espontánea
Logotipo de Jiji Nigeria

Respuesta de Jiji Nigeria

Hey there! We're so sorry to hear about your experience with declined paid ads ☹️ Many factors could've been responsible for this. But to dig further, we'd need all the details.

Kindly send us an email with all the details to our support team at support@jiji.co.ke and we'll happy to help.

We've further requested your information here and will be happy for you to share them. Thanks a lot for your patience! 🙏

Valorada con 3 estrellas sobre 5

Jiji Market Place is a very good place…

Jiji Market Place is a very good place to buy and sell product and services.

But the Jiji needs to verify accounts to reduce unnecessary scammers and deceitful traders. I would have love if the app is more reliable. Hundreds of Sellers without a product or service to offer, but Jiji keeps accommodating without verification of identity, CAC, ID Card, NiN and so on. I think with this Jiji will be back on top as No. 1 Market Place in Nigeria.

Verify Sellers, Trust Jiji

30 de julio de 2024
Opinión espontánea
Logotipo de Jiji Nigeria

Respuesta de Jiji Nigeria

Hello Honourable! Thanks a lot for sharing your feedback and concerns with us 🙏 We're constantly updating our security system with cutting-edge technology to protect our users 🛡

That's why we introduced the "Verified ID" badge for our sellers. This badge appears on a seller's profile and even their ads. It shows that the seller verified their identity through KYC verification. We do this with the help of the identity verification solution SmileID.

We've also got safety tips to help protect yourself when transacting online. Learn them on 👉 https://jiji.ng/faq/57

Thanks for choosing Jiji! 💚

Valorada con 1 estrellas sobre 5

Jiji is a scam app

Jiji is a scam app, there are a lot of scammers there.
Don't use it, their customer care is trash too

19 de junio de 2024
Opinión espontánea
Logotipo de Jiji Nigeria

Respuesta de Jiji Nigeria

Hello Martha! We're so sorry to know you had an unpleasant experience with our app and one of our support managers. Would you mind giving us a second chance? Please share more details about your experience at support@jiji.ng and add "details on Trustpilot review" in the email subject. We'll do our best to provide you with required support. Thanks a lot! 💚

Valorada con 1 estrellas sobre 5

Jiji is not real its a scam site

This site is scam and the workers there Jiji ng should be boycott and another selling platform should be introduce to africa

3 de marzo de 2024
Opinión espontánea
Logotipo de Jiji Nigeria

Respuesta de Jiji Nigeria

Hello Bide! We're so sorry to know you had an unpleasant experience on our platform. Could you please provide more details about your transaction to our Support team at support@jiji.ng? It's necessary for a better understanding of your issue and to ensure quality service. Thanks a lot! 💚

Valorada con 1 estrellas sobre 5

Be Warned Jiji Is A Scam!!!

Be Warned Jiji Is A Scam!!!

This company claim to reduce scam but they are the real scammer!!!!.
I paid for one of their sales booster with a proof of payment sent to them they claim the payment was declined without showing me . proof. How would you say the payment was declined if not that you received the payment. My bank also confirmed they credited Jiji's account.

28 de febrero de 2024
Opinión espontánea
Logotipo de Jiji Nigeria

Respuesta de Jiji Nigeria

Hello Abiola! We're so sorry to know you had such an unpleasant experience with our app and one of our support managers. Would you mind giving us a second chance? Please share more details about your experience at support@jiji.ng and add "details on Trustpilot review" in the email subject. We'll do our best to provide you with required support. Thanks for your patience 💚

Valorada con 1 estrellas sobre 5

Jiji.ng and some of her clients are running deceitful advertisements especially in the houses for sale section. It is awful. This business will fail soon as a result of this terrible issue!!!!!!!!!!!!

A lot of advertisements on Jiji.ng are simply deceitful in particular the real estate advertisements. There is a lot of "bait and switch" activities going on at jiji.ng. Take a look at the real estate advertisements and call up the advertiser to find out if the property is still available in the market for sale. They will automatically tell you that the price has changed but on the website it is showing a lesser asking price. This is damaging the jiji.ng brand. This is one of the reasons why several countries of the world continue to look down Nigeria as a SCAM place. Very Bad!

6 de diciembre de 2023
Opinión espontánea
Logotipo de Jiji Nigeria

Respuesta de Jiji Nigeria

Hello! We're so sorry to know about your unpleasant experience with some advertisers in our property category. We're constantly upgrading our security system and moderation processes with cutting-edge technology to weed out such dishonest people. But, we can't do this alone. This is why we encourage our users like yourself to report such suspicious businesses via the "Report abuse" button on the ad. Thanks for taking the time to share your experience with us 🙏

Valorada con 1 estrellas sobre 5

Be warned

This site scammed us out of money to post an urgent classified advert.
The person who called us to take the payment cannot be reached. The number is disconnected!

Totally shocked. Did not know that jiji was a scam site.

20 de noviembre de 2023
Opinión espontánea
Logotipo de Jiji Nigeria

Respuesta de Jiji Nigeria

Hello Gayle! We're so sorry to know you had an unpleasant experience on Jiji. Could you please provide more details about your transaction to our Support team at support@jiji.ng? It's necessary for a better understanding of your issue. Thank you! 💚

Valorada con 4 estrellas sobre 5

Great online shopping center

I use this website to check prices of products in comparison to the main local market price. It has a profile section for business, career and job seekers. I once got linked to a job using this website. However some people also try to scam other people using the platform.

In summary, it is a cool avenue to get information.

23 de mayo de 2023
Opinión espontánea
Logotipo de Jiji Nigeria

Respuesta de Jiji Nigeria

Hello Emma! We're so glad to hear our platform has helped you in comparing prices and even landing a job! We strive to make it a safe and secure place for everyone to connect and transact. This is why we're constantly revamping our security system to clamp down on dishonest people. But we can't do this alone, so we encourage you to follow our safety tips religiously and report any suspicious activity you may notice. You can easily verify offers from Jiji in the Live Chat or by reaching out to us at support@jiji.ng Thanks a million! 💚

Valorada con 1 estrellas sobre 5

The company call Jiji are scammers too…

The company call Jiji are scammers too much charges but you will not see customer they are after money never invest with them all are crooks

1 de agosto de 2022
Opinión espontánea
Logotipo de Jiji Nigeria

Respuesta de Jiji Nigeria

Hello Ucheuc! We're so sorry to know you had such an unpleasant experience with one of our Boost Packages. Would you mind giving us a second chance? Please share more details about your experience at support@jiji.ng and add "details on Trustpilot review" in the email subject. We'll do our best to provide you with required support. Thanks for your patience 💚

Valorada con 1 estrellas sobre 5

This is a company that claims to reduce…

This is a company that claims to reduce scams in Nigeria, however they are the real scammers. For example, they delete feedback on their system, and not allowing you to adequately voice out your opinion. Like which company hides a customer's feedback if it's not dubious. Feedback is what helps you grow your business. There alot of scam sellers here duping people, and with the help of their mods, deleting clients feedbacks, it will be impossible to trust this guys. OLX was a better option.

15 de mayo de 2022
Opinión espontánea

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