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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purchased the SIM before our trip last year as we are long-time Abroad fans, so figured it was probably not junk. We travelled around Japan for 3 weeks - Osaka, Tokyo, Fukuoka, Kanazawa - and after tu... Ver más

Valorada con 5 estrellas sobre 5

Big fan of Chris and wanted to support him - the esim did not let me down. Between Tokyo, Osaka, Nara, and Kyoto, the connection performed admirably. I bought the unlimited 15-day and never experience... Ver más

Valorada con 5 estrellas sobre 5

Got the new expensive 5G ublimited subscription, and I was inpressed, not only did I had great speeds, kften surpassing local wifi in a hotel, but the signal was stable even in random mointan vilag... Ver más

Valorada con 5 estrellas sobre 5

Recently used it on my 3 week long trip to Japan and it was stellar! The setup was easy peasy. Connection was sublimely steady throughout the whole trip. Only spotty in typical areas like an elevator... Ver más

Información sobre la empresa

  1. Proveedor de servicios de Internet

Escrito por la empresa

Journey Japan eSIM is a Japan-focused digital SIM service made in collaboration with Chris Broad, one of Japan’s most respected and trusted travel creators. Using Japan’s top-tier local network, Journey Japan eSIM help travelers explore Japan with ease by providing fast data, simple setup, and strong nationwide coverage.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

261 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 75% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Reliable

I purchased this for my 2 week trip and it was amazing! I did run out of data and had to purchase more but the price is reasonable. The service is very reliable and fast.

30 de abril de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

We’re glad to hear JJ-eSIM kept you connected throughout your two-week trip! It’s great to hear that the service stayed reliable and fast.

Valorada con 5 estrellas sobre 5

Easy and efficient

Good value, clear instructions that work and easy to install and use, definitely recommend

2 de diciembre de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

We’re glad to hear the setup was smooth and the eSIM worked effortlessly for you! Thanks for the recommendation.

Valorada con 5 estrellas sobre 5

Setting up the esim was very simple, great connection

Setting up the esim was very simple. The instructions and explanations in the email were very clear and easy to follow and about all, the connection is really great. Im gonna be three months in Japan and this is my second month buying this esim.

2 de diciembre de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

We’re happy to hear the setup was simple and the connection has been great throughout your stay! Thanks for coming back for a second month, we’ll be here to keep you connected for the rest of your Japan adventure.

Valorada con 5 estrellas sobre 5

Worked perfectly! Thanks Chris!

As I waited in the airport before my flight to Japan, I remembered I needed to buy an e-sim! I always trusted the Abroad in Japan youtube channel to provide great info about Japan but will their products be as good? Well, the answer is YES! I purchased the e-sim, followed the instructions, and when I arrived in Japan, everything worked perfectly. I was able to use Google Maps, message people, check email and internet... simply put, everything worked perfectly. Thanks Chris!

18 de octubre de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

We’re so glad everything worked perfectly from the moment you arrived! It’s great to hear JJ-eSIM lived up to your expectations and kept you connected throughout your trip. Thanks for the kind review!

Valorada con 3 estrellas sobre 5

The setup was very easy and we were…

The setup was very easy and we were connected as soon as we arrived in Japan, which we really appreciated. However, we were quite disappointed with the coverage as we continued traveling. There were several times when we had no signal at all, and most of the time the connection was very weak.

We are currently in Nagasaki and will be heading to Tokyo today, so hopefully the coverage will be better there. Overall, the convenience of installation was great, but the network performance so far has not met our expectations.

13 de noviembre de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

Thanks for the feedback. We're glad setup was easy and you connected straight away. We’re sorry the coverage wasn’t consistent; please contact our support team at support@jjesim.com
and they’ll be happy to investigate the cause of the issue and help resolve it.

Valorada con 4 estrellas sobre 5

Solid Service that's Easy to Use

A solid service from start to finish for myself though while my Dad, who also used the eSIM, was able to enjoy its usage we had a few technical difficulties when first activating it in Japan due to how the QR code automatically setup the eSIM on his Google phone. The problem was a quick easy fix however and it felt like we were able to use our phones exactly how we would back in the UK. Would highly recommend using this service and have no doubts that any issues that may occur will hopefully be resolved quickly by the staff.

12 de noviembre de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

Thanks for the thoughtful review. Even with the initial hiccup, it’s great to hear our support team helped fix the issue quickly and that using your phones felt just like being back in the UK.

Valorada con 5 estrellas sobre 5

Great eSIM for Japan

I've watched Abroad in Japan for a while now, and when we made our trip to Japan this May, it was easy for me to choose Journey Japan eSIM because of that. The company made good on Chris' promise of a reliable service, with a good signal and fast internet speeds. We had absolutely zero trouble getting the eSIM set up, using it, and we're completely satisfied with the purchase.

5 de mayo de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

Thanks for sharing your experience! Zero setup trouble plus fast, reliable speeds is exactly what Chris set out to deliver, and it’s great to hear it worked smoothly throughout your trip.

Valorada con 4 estrellas sobre 5

Very good experience. Would use again.

I saw another review and I had the same thoughts: mostly 4G while I was in Tokyo and a bit more more pricey than other providers but I went with Journey Japan eSim anyway. Coverage great most of the time. A few times coverage stopped but I got back on/refreshed after a few seconds. Had not issues in subway or using google maps while walking.

2 de diciembre de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

We’re glad to hear you had a smooth experience using JJ-eSIM for navigation and staying connected in Tokyo! Coverage interruptions can happen occasionally, but we’re always working on improving and really appreciate your feedback.

Valorada con 5 estrellas sobre 5

Ordered 3 e-sims for myself and my…

Ordered 3 e-sims for myself and my kids. Just scanned the QR codes at the airport in Australia before leaving and then switched them on when landing in Narita. They worked awesome and had great coverage. Definitely recommend.

2 de diciembre de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

We’re glad to hear all three eSIMs worked seamlessly from Narita and kept you and your kids connected! Great coverage and easy setup is what we aim for, thanks for the recommendation!

Valorada con 4 estrellas sobre 5

Great coverage and acceptable speed around the country

I have been traveling from Aomori to Osaka, and I’m really impressed with the speed and availability of the service. I’m glad I saw your promotion before coming to Japan; otherwise, I would have been worried about the service especially since this is my first time here and I’ve had bad experiences in other countries. Thank you genuinely for providing such great service at a reasonable price.

Edit: Now that I’m at the end of my trip, I’d like to share some additional insight. I changed my rating from 5 to 4 after experiencing some slowness in parts of Tokyo. As others have mentioned, you will only get LTE, so don’t expect consistently high speeds. That said, for the most part I was still able to watch videos, use social media, and stay connected without major issues—even in rural areas of Aomori and Kawaguchiko.

2 de diciembre de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

We’re glad JJ-eSIM kept you connected from Aomori to Osaka and helped make your first trip to Japan worry-free. We're always looking for room to improve and really appreciate your detailed feedback!

Valorada con 5 estrellas sobre 5

Easy to setup with included…

Easy to setup with included instructions, worked without errors. Priced well, speeds were as expected for mobile data. Would absolutely use it again when I'm in Japan next.

15 de junio de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

We’re glad the setup was smooth and everything worked as expected! We’ll be ready to get you connected on your next trip to Japan.

Valorada con 5 estrellas sobre 5

it just works as advertised

it just works as advertised. speed, latency was good everywhere i visited in japan

20 de noviembre de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

We’re glad to hear JJ-eSIM delivered reliable speed and low latency wherever you traveled! It’s great to know it worked exactly as expected.

Valorada con 5 estrellas sobre 5

Made a honeymoon stress free 🎌✨

My wife and I used JJeSim for our 3 and a half week honeymoon to Japan travelling from Fukuoka, through Kumamoto, Hiroshima, Kyoto, Osaka, Hakone and finishing in Tokyo.

The esim worked amazingly, very easy set up before we left our home country and connected instantly once we arrived. This was very convenient and helped save a lot of stress! We didn't experience any signal loss, apart from some patchiness in deep subways which was to be expected. We both bought 50gb packages and found we didn't use close to this even with constant maps and Pokémon Go!

I have already recommended JJeSim to a family member who was travelling there a week after we returned. We will definitely use it again on our inevitable return trip! The 500 yen discount at Lost Bar is also great! 11/10

18 de octubre de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

We’re thrilled JJ-eSIM could help make your honeymoon stress-free and keep you connected across so many cities! It’s great to hear the setup was seamless and the 50GB plans gave you plenty of data. Thanks for recommending us, we look forward to connecting you on your next Japan trip!

Valorada con 5 estrellas sobre 5

JJEsim was super easy to setup, made my trip stress free

JJEsim was super easy to setup when I arrived in Japan and started working immediately! I never had issues connecting unless I was going through a tunnel on the train 😄 outstanding product, worth the price for the peace of mind and stress free experience - couldn't reccommend enough

28 de octubre de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

Immediate connection on arrival makes a real difference, especially when you want a smooth start to the trip. It’s great to hear the service stayed reliable and delivered that peace of mind during your trip.

Valorada con 5 estrellas sobre 5

First time customer and totally satisfied

my first time purchasing and using an e-sim and the whole experience was faultless and very simple. The options and cost were very reasonable when compared to my normal company’s roaming fees and coverage and reliability were exceptional.

15 de octubre de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

We’re glad your first eSIM experience was smooth and hassle-free! Thanks for sharing your feedback.

Valorada con 5 estrellas sobre 5

Just great

I had a great experience! Easy to install and it worked everywhere! Happy to use it again for my next trip to Japan!

9 de mayo de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

We’re glad to hear the setup was easy and JJ-eSIM kept you connected everywhere! Looking forward to keeping you connected on your next trip to Japan.

Valorada con 5 estrellas sobre 5

Used this eSIM on my first trip to…

Used this eSIM on my first trip to Japan recently, my wife used a different provider through an app, her reception was pretty patchy at times and had a lower data allowance for a similar price.
My jjesim was absolutely faultless, prefect reception everywhere and absolute piece of mind. Highly recommended!

6 de septiembre de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

We’re glad JJ-eSIM kept you connected flawlessly and gave you peace of mind on your first trip to Japan! Thanks for the recommendation, we’ll be ready to keep you connected on your next adventure.

Valorada con 5 estrellas sobre 5

Would recommend

Both me and my partner used JJ Esim throughout our trip. We didn't loose signal once (Tokyo, Kamakura, Kanazawa, Osaka, Kyoto, Wakayama and Hikone) and it was greatly beneficial for our Google map and translation needs.

20 de septiembre de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

That’s an impressive route, and staying connected across all those cities without a single drop is great to hear. Thanks for sharing your experience!

Valorada con 5 estrellas sobre 5

Service on Shikoku

Used the service when walking the Henro on Shikoku. Even in very remote areas I still had service. I think only twice on a couple of mountains did I lose a connection--and no one on any service had a connection. Would definitely use this again. And really enjoyed the free drink when we got to Lost. All the best.

20 de marzo de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

We’re happy your JJ-eSIM kept you connected even in remote parts of Shikoku! And great to hear the free drink at Lost Bar added to your trip, cheers!

Valorada con 4 estrellas sobre 5

The service from the esim was great…

The service from the esim was great when it worked. I unfortunately didn't have service the whole first day I was in Japan. I was stranded after I was out of range of Haneda airport because I didn't have data. Support got back to me as I sent out an email before I went to bed. This was what I was told "it looks like your eSIM was successfully installed, but you may be running into an activation or data connection issue. Let’s try updating your APN settings, this often resolves connection problems etc. " I was able to get data for the rest of my 2 week trip after with no problems, just a small hiccup. Support also got back to me in under 5 hours.

9 de noviembre de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

Thanks for sharing your experience. That first day hiccup is understandably stressful, but we’re glad support was able to get you connected quickly and that the rest of your two weeks ran smoothly.

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