Purchased the SIM before our trip last year as we are long-time Abroad fans, so figured it was probably not junk. We travelled around Japan for 3 weeks - Osaka, Tokyo, Fukuoka, Kanazawa - and after tu... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Big fan of Chris and wanted to support him - the esim did not let me down. Between Tokyo, Osaka, Nara, and Kyoto, the connection performed admirably. I bought the unlimited 15-day and never experience... Ver más
Got the new expensive 5G ublimited subscription, and I was inpressed, not only did I had great speeds, kften surpassing local wifi in a hotel, but the signal was stable even in random mointan vilag... Ver más
Recently used it on my 3 week long trip to Japan and it was stellar! The setup was easy peasy. Connection was sublimely steady throughout the whole trip. Only spotty in typical areas like an elevator... Ver más
Información sobre la empresa
Escrito por la empresa
Journey Japan eSIM is a Japan-focused digital SIM service made in collaboration with Chris Broad, one of Japan’s most respected and trusted travel creators. Using Japan’s top-tier local network, Journey Japan eSIM help travelers explore Japan with ease by providing fast data, simple setup, and strong nationwide coverage.
Información de contacto
Tokyo, Japón
- jjesim.com
Ha contestado el 75% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Reliable
I purchased this for my 2 week trip and it was amazing! I did run out of data and had to purchase more but the price is reasonable. The service is very reliable and fast.

Respuesta de Journey Japan eSIM
Easy and efficient
Good value, clear instructions that work and easy to install and use, definitely recommend

Respuesta de Journey Japan eSIM
Setting up the esim was very simple, great connection
Setting up the esim was very simple. The instructions and explanations in the email were very clear and easy to follow and about all, the connection is really great. Im gonna be three months in Japan and this is my second month buying this esim.

Respuesta de Journey Japan eSIM
Worked perfectly! Thanks Chris!
As I waited in the airport before my flight to Japan, I remembered I needed to buy an e-sim! I always trusted the Abroad in Japan youtube channel to provide great info about Japan but will their products be as good? Well, the answer is YES! I purchased the e-sim, followed the instructions, and when I arrived in Japan, everything worked perfectly. I was able to use Google Maps, message people, check email and internet... simply put, everything worked perfectly. Thanks Chris!

Respuesta de Journey Japan eSIM
The setup was very easy and we were…
The setup was very easy and we were connected as soon as we arrived in Japan, which we really appreciated. However, we were quite disappointed with the coverage as we continued traveling. There were several times when we had no signal at all, and most of the time the connection was very weak.
We are currently in Nagasaki and will be heading to Tokyo today, so hopefully the coverage will be better there. Overall, the convenience of installation was great, but the network performance so far has not met our expectations.

Respuesta de Journey Japan eSIM
Solid Service that's Easy to Use
A solid service from start to finish for myself though while my Dad, who also used the eSIM, was able to enjoy its usage we had a few technical difficulties when first activating it in Japan due to how the QR code automatically setup the eSIM on his Google phone. The problem was a quick easy fix however and it felt like we were able to use our phones exactly how we would back in the UK. Would highly recommend using this service and have no doubts that any issues that may occur will hopefully be resolved quickly by the staff.

Respuesta de Journey Japan eSIM
Great eSIM for Japan
I've watched Abroad in Japan for a while now, and when we made our trip to Japan this May, it was easy for me to choose Journey Japan eSIM because of that. The company made good on Chris' promise of a reliable service, with a good signal and fast internet speeds. We had absolutely zero trouble getting the eSIM set up, using it, and we're completely satisfied with the purchase.

Respuesta de Journey Japan eSIM
Very good experience. Would use again.
I saw another review and I had the same thoughts: mostly 4G while I was in Tokyo and a bit more more pricey than other providers but I went with Journey Japan eSim anyway. Coverage great most of the time. A few times coverage stopped but I got back on/refreshed after a few seconds. Had not issues in subway or using google maps while walking.

Respuesta de Journey Japan eSIM
Ordered 3 e-sims for myself and my…
Ordered 3 e-sims for myself and my kids. Just scanned the QR codes at the airport in Australia before leaving and then switched them on when landing in Narita. They worked awesome and had great coverage. Definitely recommend.

Respuesta de Journey Japan eSIM
Great coverage and acceptable speed around the country
I have been traveling from Aomori to Osaka, and I’m really impressed with the speed and availability of the service. I’m glad I saw your promotion before coming to Japan; otherwise, I would have been worried about the service especially since this is my first time here and I’ve had bad experiences in other countries. Thank you genuinely for providing such great service at a reasonable price.
Edit: Now that I’m at the end of my trip, I’d like to share some additional insight. I changed my rating from 5 to 4 after experiencing some slowness in parts of Tokyo. As others have mentioned, you will only get LTE, so don’t expect consistently high speeds. That said, for the most part I was still able to watch videos, use social media, and stay connected without major issues—even in rural areas of Aomori and Kawaguchiko.

Respuesta de Journey Japan eSIM
Easy to setup with included…
Easy to setup with included instructions, worked without errors. Priced well, speeds were as expected for mobile data. Would absolutely use it again when I'm in Japan next.

Respuesta de Journey Japan eSIM
it just works as advertised
it just works as advertised. speed, latency was good everywhere i visited in japan

Respuesta de Journey Japan eSIM
Made a honeymoon stress free 🎌✨
My wife and I used JJeSim for our 3 and a half week honeymoon to Japan travelling from Fukuoka, through Kumamoto, Hiroshima, Kyoto, Osaka, Hakone and finishing in Tokyo.
The esim worked amazingly, very easy set up before we left our home country and connected instantly once we arrived. This was very convenient and helped save a lot of stress! We didn't experience any signal loss, apart from some patchiness in deep subways which was to be expected. We both bought 50gb packages and found we didn't use close to this even with constant maps and Pokémon Go!
I have already recommended JJeSim to a family member who was travelling there a week after we returned. We will definitely use it again on our inevitable return trip! The 500 yen discount at Lost Bar is also great! 11/10

Respuesta de Journey Japan eSIM
JJEsim was super easy to setup, made my trip stress free
JJEsim was super easy to setup when I arrived in Japan and started working immediately! I never had issues connecting unless I was going through a tunnel on the train 😄 outstanding product, worth the price for the peace of mind and stress free experience - couldn't reccommend enough

Respuesta de Journey Japan eSIM
First time customer and totally satisfied
my first time purchasing and using an e-sim and the whole experience was faultless and very simple. The options and cost were very reasonable when compared to my normal company’s roaming fees and coverage and reliability were exceptional.

Respuesta de Journey Japan eSIM
Just great
I had a great experience! Easy to install and it worked everywhere! Happy to use it again for my next trip to Japan!

Respuesta de Journey Japan eSIM
Used this eSIM on my first trip to…
Used this eSIM on my first trip to Japan recently, my wife used a different provider through an app, her reception was pretty patchy at times and had a lower data allowance for a similar price.
My jjesim was absolutely faultless, prefect reception everywhere and absolute piece of mind. Highly recommended!

Respuesta de Journey Japan eSIM
Would recommend
Both me and my partner used JJ Esim throughout our trip. We didn't loose signal once (Tokyo, Kamakura, Kanazawa, Osaka, Kyoto, Wakayama and Hikone) and it was greatly beneficial for our Google map and translation needs.

Respuesta de Journey Japan eSIM
Service on Shikoku
Used the service when walking the Henro on Shikoku. Even in very remote areas I still had service. I think only twice on a couple of mountains did I lose a connection--and no one on any service had a connection. Would definitely use this again. And really enjoyed the free drink when we got to Lost. All the best.

Respuesta de Journey Japan eSIM
The service from the esim was great…
The service from the esim was great when it worked. I unfortunately didn't have service the whole first day I was in Japan. I was stranded after I was out of range of Haneda airport because I didn't have data. Support got back to me as I sent out an email before I went to bed. This was what I was told "it looks like your eSIM was successfully installed, but you may be running into an activation or data connection issue. Let’s try updating your APN settings, this often resolves connection problems etc. " I was able to get data for the rest of my 2 week trip after with no problems, just a small hiccup. Support also got back to me in under 5 hours.

Respuesta de Journey Japan eSIM
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







