Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purchased the SIM before our trip last year as we are long-time Abroad fans, so figured it was probably not junk. We travelled around Japan for 3 weeks - Osaka, Tokyo, Fukuoka, Kanazawa - and after tu... Ver más

Valorada con 5 estrellas sobre 5

Big fan of Chris and wanted to support him - the esim did not let me down. Between Tokyo, Osaka, Nara, and Kyoto, the connection performed admirably. I bought the unlimited 15-day and never experience... Ver más

Valorada con 5 estrellas sobre 5

Got the new expensive 5G ublimited subscription, and I was inpressed, not only did I had great speeds, kften surpassing local wifi in a hotel, but the signal was stable even in random mointan vilag... Ver más

Valorada con 5 estrellas sobre 5

Recently used it on my 3 week long trip to Japan and it was stellar! The setup was easy peasy. Connection was sublimely steady throughout the whole trip. Only spotty in typical areas like an elevator... Ver más

Información sobre la empresa

  1. Proveedor de servicios de Internet

Escrito por la empresa

Journey Japan eSIM is a Japan-focused digital SIM service made in collaboration with Chris Broad, one of Japan’s most respected and trusted travel creators. Using Japan’s top-tier local network, Journey Japan eSIM help travelers explore Japan with ease by providing fast data, simple setup, and strong nationwide coverage.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

261 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 75% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Big fan of Chris and JJeSIM

Big fan of Chris and wanted to support him - the esim did not let me down. Between Tokyo, Osaka, Nara, and Kyoto, the connection performed admirably. I bought the unlimited 15-day and never experienced any throttling during my trip. One word of wisdom to folks reading this review - add your esim before you get on the plane so you can easily toggle it on when you land. You'll be connected from the jump.

14 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best Japan Sim so far

Got the new expensive 5G ublimited subscription, and I was inpressed, not only did I had great speeds, kften surpassing local wifi in a hotel, but the signal was stable even in random mointan vilages and middle of nowhere parking spots. The signal vas even stable in a ahinkansen, which is impresive as I am use to lose conectivity even on a normal train.

Its procey, but probably one of the best Japan SIM experiences I had. Just wish they would sell a phisical version for folks without eSIM support.

15 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just did a 18 day trip to Japan

Just did a 18 day trip to Japan, the e-sim worked great, no complaints. It was an easy process to activate on my phone and had great service throughout the entire trip!

24 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Eenvoudig te kopen tegen een…

Eenvoudig te kopen tegen een aantrekkelijke prijs. Installeren is ook eenvoudig, zeker met de heldere instructies in de email. Overal bereik, geen problemen, ook als hotspot gebruikt. Kortom, een aanrader.

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great coverage and A1 customer support

I was in Japan for 28 days and found the 20GB plan was plenty for that time - I used it constantly for navigation, browsing, uploading to social media and sporadic Youtube streaming. Set up was easy and intuitive. But what really impressed me was the customer service support - I had a connectivity issue on my last day and despite it being well into a Friday evening, I had a friendly response to my email within 5 minutes with simple trouble-shooting instructions. My internet was back on instantly and I had no further trouble. Will absolutely be using this eSim for all Japan travel moving forward - 10/10

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Simple and Painless Reliability

Purchased the SIM before our trip last year as we are long-time Abroad fans, so figured it was probably not junk. We travelled around Japan for 3 weeks - Osaka, Tokyo, Fukuoka, Kanazawa - and after turning it on I basically never thought about my connection again, it was just always there and working wherever we were, no different than back in the States. That's my highest praise - I spent my trip enjoying Japan and having data when I needed it, not focused on SIM cards. We're going back in the fall and I'll buy another one this time too, no question.

17 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Steady and stellar esim!

Recently used it on my 3 week long trip to Japan and it was stellar! The setup was easy peasy. Connection was sublimely steady throughout the whole trip. Only spotty in typical areas like an elevator or a train tunnel sometimes. Other than that I had no problems at all! Speed was fast and did not throttle at any point. My go to for my next Japan trip!

2 de mayo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Didnt work with Pixel 6

Unfortunately, I can’t evaluate the performance of the eSIM because it simply didn’t work. The customer service team, while very friendly, was a bit slow and unfortunately couldn’t help me. Neither the eSIM I purchased nor the replacement eSIM provided by customer service after 8 days without internet could be installed on my Google Pixel 6. To be fair, the purchase amount was refunded, but the exact cause of the issue could not be determined. An eSIM from another provider worked right away.

12 de mayo de 2026
Opinión espontánea
Logotipo de Journey Japan eSIM

Respuesta de Journey Japan eSIM

We strive to provide a seamless experience for every traveler, and we're sorry to hear this wasn't the case here. The vast majority of our customers install and connect without any issues, but on rare occasions we encounter cases where installation isn't successful despite our best efforts. Our team worked hard to find a solution, including providing a replacement eSIM, and a full refund was issued. We appreciate your kind words about our support team and the honest feedback.

Valorada con 5 estrellas sobre 5

Great coverage

Used it in January this year in Hokkaido, Tokyo and Kyoto and it worked great. Easy to install, had good connection everywhere, recommend!

22 de enero de 2026
Opinión espontánea
Logotipo de Journey Japan eSIM

Respuesta de Journey Japan eSIM

Really glad it made the trip that much easier. Thank you for the recommendation, and we hope to keep you connected on your next visit to Japan!

Valorada con 5 estrellas sobre 5

Travelled all around Japan for 3 weeks…

Travelled all around Japan for 3 weeks with this esim and it worked perfectly! From Tokyo to rural Wakayama to Hokkaido, I had an internet connection. Made travelling around seamless and easy!

23 de octubre de 2025
Opinión espontánea
Logotipo de Journey Japan eSIM

Respuesta de Journey Japan eSIM

Thank you for the review! Really glad to hear the coverage held up across three weeks and so many different areas. Hope to keep you connected on your next trip to Japan!

Valorada con 5 estrellas sobre 5

Excellent eSIM service

I've used Journey Japan eSIM twice now, in 2025, and it worked wonderfully both times. The coverage truly does seem endless, allowing you to use it anywhere. It worked on trains, underground, in stations and restaurants, and it's quite easy to set up. The instructions are clear, the service is great, and I won't be using any other eSIM provider for my Japan data needs. Top pick.

14 de octubre de 2025
Opinión espontánea
Logotipo de Journey Japan eSIM

Respuesta de Journey Japan eSIM

That means a lot, thank you! Really glad to hear that the coverage has been so reliable across the board. We'll keep working hard to make sure trip three is just as smooth.

Valorada con 5 estrellas sobre 5

Awesome speed and coverage!

Awesome speed and coverage!

I had no issues during my trip to Tokyo, Ebina, Yokohama, Shizuoka, and Miyazaki Areas.

25 de septiembre de 2025
Opinión espontánea
Logotipo de Journey Japan eSIM

Respuesta de Journey Japan eSIM

Thank you for the review, it's awesome to hear that connectivity held strong throughout all those areas!

Valorada con 5 estrellas sobre 5

Great connectivity!

I went to Japan in September 2025 and tried the Journey Japan eSIM on a whim, and partially because my friend, a viewer of AbroadinJapan, told me about it. The JJeSIM was great! Easy to use, fast, and had great connectivity. I even had data in "middle-ish of nowhere" Ishigaki (Okinawa). Throughout my trip from Tokyo down to Ishigaki, connectivity was never an issue. I will definitely be using this again for future trips, would highly recommend. Thank you for providing an excellent product.

9 de septiembre de 2025
Opinión espontánea
Logotipo de Journey Japan eSIM

Respuesta de Journey Japan eSIM

Thank you for the kind words and for giving us a try! Really glad the coverage held up all the way from Tokyo down to Ishigaki. Hope to keep you connected on your next trip to Japan!

Valorada con 1 estrellas sobre 5

Bought the unlimited data package

Bought the unlimited data package, but I’m getting unstable internet even with full coverage. Laggy GPS and hard to communicate with voice on messenger. I’m not recommending this to anyone!

28 de marzo de 2026
Opinión espontánea
Logotipo de Journey Japan eSIM

Respuesta de Journey Japan eSIM

Thank you for your feedback. We’re sorry to hear the connection didn’t meet your expectations during your trip.

We did reach out via email on the same day you posted this review to help troubleshoot the issue, and we’d still love the chance to look into this for you. Unstable connectivity despite full signal can often be resolved with a quick settings adjustment.

If you’re still in Japan, please reply to our email thread and we’ll get on this right away. If you’re back home, we’d still like to make this right.

Valorada con 5 estrellas sobre 5

Coverage was miles above anyone else

Coverage was miles above anyone else! My girlfriend used an alternative cheapo option as she had patchy reception and no reception in several places on our trip last October. The JJESIM was a game changer, not once did I ever think about reception or wifi which allows me to enjoy my trip hassle free, setup was easy and was done within a minute of landing.

I ended up hotspotting her on several occasions and found the speed to be better and more reliable than my home phone plan in Australia! On a trip from Tokyo around Fuji by car I hadn't lost reception once! (until I went in a cave)

I cannot recommend them enough and I'm about to buy another one for my upcoming trip in May 🙏

25 de octubre de 2025
Opinión espontánea
Logotipo de Journey Japan eSIM

Respuesta de Journey Japan eSIM

Thank you so much for the recommendation! Really glad the coverage made such a difference and that the setup was so smooth. Looking forward to keeping you connected on your May trip!

Valorada con 5 estrellas sobre 5

Great Coverage

Took the esim for a spin from Tokyo to Niigata and Nagano (snowboarding trip). Amazing coverage and up time.
A life saver as we could not find the English setting for our car navi. Signal was also great on the slopes.

Only downtime/throttling was due to the congestion at the gates of Disneyland. Right after the crowd dispersed into the park, data was back. So load those tickets on the app before lining up just to be sure.

Will definitely use this again on my next journey to Japan.

2 de marzo de 2026
Opinión espontánea
Logotipo de Journey Japan eSIM

Respuesta de Journey Japan eSIM

Thank you so much for the kind words! Sounds like an incredible trip, Tokyo to Niigata and Nagano is quite the adventure. Really glad the coverage held up across all of it, especially on the slopes. The Disney gates tip is a great call too, we'll have to pass that on to future travelers.
Looking forward to keeping you connected on your next Japan trip!

Valorada con 5 estrellas sobre 5

Had a great experience worked but did get throttled

Had a great experience worked flawlessly my whole 4 week trip. At the end it did get throttled slightly but my usage was very high which makes it understandable

Thanks for a great SIM card

2 de febrero de 2026
Opinión espontánea
Logotipo de Journey Japan eSIM

Respuesta de Journey Japan eSIM

Thank you for the kind words and glad it held up across a full 4 weeks! That's a lot of ground covered.

You should never have to deal with throttling on our plans, so if you ever notice any slowdowns on a future trip please reach out to our support team and we'll get it sorted for you. Hope to keep you connected on your next trip to Japan!

Valorada con 5 estrellas sobre 5

Worked as advertised

It was easy to get the esim installed on my pixel. When i got there I switched it on in the settings and it worked out of the box. No interruptions even in some remote places where my friends had no signal. The thing that lured me in was the lack of data cap. Worked as advertised can't really ask for more!

26 de enero de 2026
Opinión espontánea
Logotipo de Journey Japan eSIM

Respuesta de Journey Japan eSIM

Thank you for the review! Really glad the setup was smooth and the coverage held up even in the more remote spots. That's exactly what we aim for. Hope to keep you connected on your next trip to Japan!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más