JLL Fitness Opiniones 

2619
TrustScore: 3.5 sobre 5

3,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

We needed a power cable replacement for our JLL CT600 Pro Elliptical Cross Trainer, and customer service always responded to our messages quickly (either on the same day or the next day). We think... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Only AI made pictures, didnt even buy anything they already managed to get my email, god knows how, and now im receiving plenty of annoying emails with their offers. Just that puts me off to buy a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently bought a treadmill from JLL Fitness (the Auto Incline Smart Foldable Treadmill) and I couldn’t be happier with the value. For a home treadmill, it feels incredibly sturdy and well-built. T... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Customer service is AMAZING!! They helped me to choose the perfect treadmill for my needs and room size and were more than happy to answer any questions i had 🙂 I got the Helius Lite Smart 2 in 1 T... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de equipos para fitness

Escrito por la empresa

JLL Fitness LTD is a Birmingham based supplier of Fitness equipment. We like to focus on the quality of our products and offer great value for money when it comes to our folding treadmills, commercial running machines, exercise bikes and fitness equipment. We believe here at JLL that we have found the winning formula for customer satisfaction by combining excellent products with outstanding service. It is this formula that gives us the confidence to know that millions of our customers all around the world are enjoying our fitness products and are now on their way to improving their health and fitness. At JLL our mission is to provide the very best in both home and commercial treadmills, exercise bikes, and fitness equipment. We like to think we have the edge on our competitors, the reason why is simple. We have launched some of the most revolutionary fitness equipment on the market today. We use only the strongest materials, the latest technology and offer the best in customer service. But don't just take our word for it, we believe the millions of happy customers we have all around the world are testament to just how good our fitness equipment really is.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 88% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,7

Todas las opiniones

(2619)

48 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

JLL R200 sensor cable

I required a new sensor cable for my rowing machine, which excellent value for money, so I contacted JLL Fitness. The response (from Rob) was immediate. Exceptional customer service!

1 de febrero de 2024
Opinión espontánea
Logotipo de JLL Fitness

Respuesta de JLL Fitness

Hi Niamh,

Thank you for leaving us this great review. We are delighted to hear how pleased you are with the service received.

Kind regards
JLL Fitness

Valorada con 5 estrellas sobre 5

Showroom Visit IC300 PRO

Visited showroom to try out exercise bike,
staff very helpful and knowledgable.
Purchased IC300 Pro which is perfect for our needs also delivered on time.
Easy to assemble, good quality materials.
JLL followed up to check how we were getting on with equipment.

10 de enero de 2024
Opinión espontánea
Logotipo de JLL Fitness

Respuesta de JLL Fitness

Hi Michael.

Thank you for leaving us this great review.

We're delighted to hear how pleased you are with the service you have received and your exercise bike.

Kind regards

JLL Fitness

Valorada con 5 estrellas sobre 5

Excellent service from JLL ltd team

I’ve been searching Amazon and eBay for a replacement transport wheel for my spin bike. Without luck I went straight Jll ltd direct and it couldn’t h e been easier to get a replacement. Customer service was very quick and hassle free. Wish I had done so earlier.

30 de enero de 2024
Opinión espontánea
Logotipo de JLL Fitness

Respuesta de JLL Fitness

Hi Cheryl,

Thank you for leaving us this great review.

We're pleased to hear how happy you are with the customer service received.

Kind regards

JLL Fitness

Valorada con 5 estrellas sobre 5

JLL IC 400 pro stationary bike is value…

JLL IC 400 pro stationary bike is value for money. Great quality. It feels like a real bike.

19 de enero de 2024
Opinión espontánea
Logotipo de JLL Fitness

Respuesta de JLL Fitness

Hi Elvin,

Thank you for leaving us this great review on the IC400 PRO Exercise Bike.

We're delighted to hear how pleased you are with the bike and we hope you get enjoyment from this.

Kind regards

JLL Fitness

Valorada con 5 estrellas sobre 5

Excellent machine

Excellent machine. Easy to use but having a high level of features. Good value for money well worth buying.

11 de diciembre de 2023
Logotipo de JLL Fitness

Respuesta de JLL Fitness

Hi Steve,

Thank you for leaving us this great review.

We are very happy to hear how pleased you are with the T350 Folding treadmill.

We hope you get plenty of enjoyment from this.

Kind regards

JLL Fitness

Valorada con 5 estrellas sobre 5

Bought a Treadmill through Amazon from…

Bought a Treadmill through Amazon from JLL fitness, it turned up quickly and was easy to put together and use. We moved the treadmill while moving house and lost the bolts, I called to find replacement ones and their oversales customer service have been very helpful.

23 de enero de 2024
Opinión espontánea
Logotipo de JLL Fitness

Respuesta de JLL Fitness

Hi Mr Longley,

Thank you for leaving us this great review.

We are happy to hear how pleased you are with your treadmill and the customer service you have received.

Kind regards

JLL Fitness

Valorada con 5 estrellas sobre 5

Great rower

Great rower, decently priced.

23 de enero de 2024
Opinión espontánea
Logotipo de JLL Fitness

Respuesta de JLL Fitness

Hi,

Thank you for leaving us this great review.

We are happy to hear how pleased you are with your rowing machine.

Kind regards

JLL Fitness

Valorada con 5 estrellas sobre 5

JLL FITNESS Great after sales back up from a UK based company...

I spoke to a very nice lady at JLL Fitness this morning about some spares for my IC400 pro bike they were on the way in the next post...
That is customer service at it's best so well done JLL FITNESS...
5××××× in my book so once again many thanks...

22 de enero de 2024
Opinión espontánea
Logotipo de JLL Fitness

Respuesta de JLL Fitness

Hi Peter.

Thank you for leaving us this brilliant review.

We are delighted to hear how pleased you are with the service you have received.

Kind regards

JLL Fitness

Valorada con 5 estrellas sobre 5

Spin bike

I have a spin bike IC pro. Absolutely love it! The price was competitive and great customer service. Would recommend thr company.

4 de diciembre de 2023
Opinión espontánea
Logotipo de JLL Fitness

Respuesta de JLL Fitness

Hi Claire,

Thank you for leaving us this great review.

Were delighted to hear how pleased you are with service you have received and how happy you are with your exercise bike.

We hope you get plenty of enjoyment from this.

Kind regards

JLL Fitness

Valorada con 5 estrellas sobre 5

IC300 Pro spin bike- a great home spin bike

I bought a IC300 Pro spin bike in August 2020, as a regular gym spinner I was worried a home spin bike (especially one priced so reasonably) wouldn't be as good but I was proved wrong. This bike allows for heavy resistance, is quiet and robust. The screen although basic, provides all essential data and I find the RPMs very helpful. I wouldn't hesitate to recommend this bike to anyone interested in an at home spin bike. Very easy assembly and great customer service.

16 de enero de 2024
Opinión espontánea
Logotipo de JLL Fitness

Respuesta de JLL Fitness

Good Afternoon,

Thank you for leaving us this fantastic review on your Indoor Exercise Bike.

We are thrilled to hear how pleased you are with the bike and the customer service you have received.

Kind regards

JLL Fitness

Valorada con 5 estrellas sobre 5

Great service and products as usual.

I'm a repeat customer. Had an issue with the courier losing my order, JLL sorted really quickly and the reship was with me the following day. Thanks!

15 de diciembre de 2023
Logotipo de JLL Fitness

Respuesta de JLL Fitness

Hi Dan,

Thank you for leaving us this great review.

We are sorry to hear your original order was lost but happy to hear that the item was with you the following day.

Kind regards

JLL Fitness

Valorada con 5 estrellas sobre 5

JLL Ventus 2 Rowing Machine - Superb!!

Purchased a JLL Ventus 2 Rowing through Amazon. Really simple to put together. Being using it for an hour a day and it's brilliant. Definitely recommend. Just been in contact with their customer service and they've really helped! Excellent company!

10 de enero de 2024
Opinión espontánea
Logotipo de JLL Fitness

Respuesta de JLL Fitness

Hi Nick,

Thank you for leaving us this great review on the Ventus 2 Rowing machine.

We are delighted to hear how pleased you are with the service you have received and the customer service you have experienced.

We hope you get plenty more enjoyment from this.

Kind regards

JLL Fitness

Valorada con 5 estrellas sobre 5

Great Customer Support Service

Purchased a JLL CT200 Cross Trainer from JLL Fitness.

One of the parts was damaged during delivery, I contacted JLL customer support service and got an immediate response.
The team was able to replace the damaged part immediately (sent through mail, free of charge). They are very easy to communicate with. Loved their after sales support as well.

Really liked the cross trainer, does not consume a lot of space, easy to move the cross trainer around.
I move the cross trainer a lot especially when I want to watch TV while doing my cardio.
Works well until now.

11 de agosto de 2023
Opinión espontánea
Logotipo de JLL Fitness

Respuesta de JLL Fitness

Hi Genetess,

Thank you for leaving us this great review.

We are delighted to hear how pleased you are with the cross-trainer and the service you have received and we hope you get plenty of enjoyment from this.

Kind regards

JLL Fitness

Valorada con 5 estrellas sobre 5

Amazing bike and fantastic service

The customer service team are fantastic, quick to respond and resolve any issues. Highly recommend, the bike is amazing and helping me hit my fitness goals in the cold months!

8 de enero de 2024
Opinión espontánea
Logotipo de JLL Fitness

Respuesta de JLL Fitness

Hi Simone,

Thanks for leaving us this great review.

We are delighted to hear how happy you are with your exercise bike and the service you have received.

Kind regards

JLL Fitness

Valorada con 5 estrellas sobre 5

Great service and quality of product

Easy transaction. Delivered on time and with plenty of communication. Excellent value for money.

11 de diciembre de 2023
Logotipo de JLL Fitness

Respuesta de JLL Fitness

Hi Feargal.

Thank you for leaving us this great review.

We hope you get plenty of enjoyment from your exercise bike.

Kind regards

JLL Fitness

Valorada con 5 estrellas sobre 5

Excellent product

8 de enero de 2024
Opinión espontánea
Logotipo de JLL Fitness

Respuesta de JLL Fitness

Hi Paul,

Thank you for leaving us this great review.

We hope you get plenty of enjoyment from your item.

Kind regards

JLL Fitness

Valorada con 5 estrellas sobre 5

I LOVE my new exercise bike!

I LOVE my new exercise bike!
This is an upgrade from a beginners fold out bike.
The first one delivered started making a squeak sound, then a ticking developed. After following diagnostics, JLL were great and sent a replacement. No issues with the replacement. I use my bike 3 times a week, this is my first magnetic resistance bike which I'm really enjoying. This bike also has RPM (which wasn't mentioned in the spec, so that was great to discover). Unfortunately, it doesn't track total mileage (I like knowing how many miles I'm covering each month), and there's no phone stand. But it does come with a bottle holder and a water bottle. I would like to have more adjustment on the handle bars, as I feel like I'm leaning quote far forward to reach them. But overall, I love it, its a definite upgrade from my previous bike, comfortable and very easy to assemble and use.

20 de septiembre de 2023
Logotipo de JLL Fitness

Respuesta de JLL Fitness

Hi Storm,

Thank you for leaving us this fantastic review.

We are sorry to hear your first item developed a fault but glad to hear this was quickly resolved.

Thank you for your feedback regarding the bike which we will take on board.

Please contact us if you require any further assistance.

Kind regards

JLL Fitness

Valorada con 5 estrellas sobre 5

Bike Issue Solved!

Wonderful experience. Had an issue with the resistance on my IC350 Pro, and Amber helped fix the problem right away with great communication and replacement parts. Bike works perfectly now.

2 de enero de 2024
Opinión espontánea
Logotipo de JLL Fitness

Respuesta de JLL Fitness

Hi Rupert,

Thank you for providing this great review.

We are happy to hear your issue has been resolved and we pass on your great feedback with Amber.

Kind regards

JLL Fitness

Valorada con 5 estrellas sobre 5

Great customer support!

I needed a new console for my treadmill and couldn't find anything online, I mailed the enquiries line and had an almost immediate response, providing a link to purchase a new one. I did that this morning and received confirmation that it was processed within the hour - great customer support and many thanks!

3 de enero de 2024
Opinión espontánea
Logotipo de JLL Fitness

Respuesta de JLL Fitness

Hi Brian,

Thank you for leaving us this great review.

Were happy to hear how pleased you are with service you have received.

Please contact us if you require any further assistance.

Kind regards

Rob
JLL Fitness

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más