Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I am so impressed with the soft form adjustable sports bra, the size small fits my back (32) and my chest (cup F) which is so rare for someone with a fuller bust. It’s so tricky to find nice looking... Ver más

Valorada con 5 estrellas sobre 5

Another fantastic product from JLUXE. As a fitness instructor, being able to find a brand who not only caters for a range of sizes but also makes activewear that actually works is great!

Valorada con 2 estrellas sobre 5

Ordered £120 worth of items on 22nd Sep and still awaiting them. Have had no tracking or shipping details. Contacted them twice asking for an update - first repose was that due to them moving... Ver más

Valorada con 5 estrellas sobre 5

I made potentially the most stupid decision ever when my jluxe shorts arrived the day before my half marathon… I loved them so much, I was like f*** it! Luckily, it paid off ❤️ no riding up, no fallin... Ver más

Información sobre la empresa

  1. Tienda de ropa deportiva
  2. también en la categoría
  3. Tienda de vestimenta deportiva

Escrito por la empresa

Affordable activewear that provides support, comfort and confidence for all body types.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

301 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,8

Todas las opiniones

(301)

53 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

Slow to send and very slow to refund

Leggings were ok, material is soft but they do roll down when exercising.
Slow to send items.
Had to return an item due to fit. Very slow to refund (still waiting after over two weeks and emails). Hoping I actually receive the refund. Unlikely to purchase from them again.

13 de mayo de 2026
Valorada con 5 estrellas sobre 5

Jluxe clothing

Jluxe clothing, service and customer service is always top marks!
Gorgeous pieces, great discounts and swift delivery. Will be buying more…but I think we already knew that 😉

10 de abril de 2026
Valorada con 1 estrellas sobre 5

No refund provided

Returned 2 fleeces that were way oversized and bought them in a smaller size as good quality product (5 star for that) Return was never completed. Item lost in the post? Sent the item 4 weeks ago but still no refund. Emailed multiple times as refund is over £100 but I have been ignored each time. Poor communication. Would not use again

1 de abril de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Mystery bag

This is the 3rd mystery bag I have purchased and it will be my last. None of my items match meaning I have to spend more money to be able to wear any of the items. I presumed they were a way to get quality items at a lower cost, which they are, although I am saving nothing when I have to purchase several other items to be able to wear them. You see influencers posting their mystery items and they match?!

12 de marzo de 2026
Valorada con 5 estrellas sobre 5

HIGHLY recommended

I stumbled on this brand at the recommendation of Tabitha Warley/Takeheart and am so so glad I did. The product ordered is absolutely beautiful - soft and comfy. There was an issue with my first order and Lou was SO kind, and so quick to resolve the issue with speed and professionalism. I would highly recommend this lovely independent brand not only for the beautiful, quality products but also their strong customer focussed ethos. Thank you so much 💗

27 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

⭐ 1 Star – Very Poor Customer Service

I placed an order for over £300 from the Miss Greedy Homes collection on 30th January. By 12th February I still hadn’t received my order or any update, so I emailed J Luxe to chase it. I received no response.

As I was still within my legal cooling-off period under the Consumer Contracts Regulations 2013, I then emailed requesting to cancel the order. I eventually received a reply saying they would look into it. However, just two hours later I received a dispatch notification despite my cancellation already being submitted. Under consumer law, dispatching goods after a valid cancellation does not reinstate the contract.

I raised a formal complaint and was told I could return the parcel. I explained that as the cancellation had already been made, the return should be at their cost.

By 21st February I still hadn’t received the parcel and again received no response to my emails. Between 21st–26th February I received delivery notifications saying the parcel couldn’t be delivered. On 26th February I received a delivery notice only to discover the parcel had actually been returned to sender.

The fulfilment team then incorrectly claimed my postcode was wrong (it wasn’t). After several emails back and forth, they eventually admitted the mistake.

It took until 8th March to finally receive a refund and even then the postage was excluded. After further emails, the postage was eventually refunded on 10th March.

From start to finish this was an unnecessarily stressful experience involving poor communication, incorrect information, and a failure to handle a simple cancellation properly.

If you’re looking for a straightforward and hassle-free online shopping experience, I would strongly advise avoiding this company.

10 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A phenomenon!

I have been wearing leggings from Jluxe for years now. As a plus sized tall girl I found it hard to find leggings that were squat proof and size inclusive, great value for money, buttery soft, washed well, came in great colours, had at least one pocket big enough to put my phone in on a run, and held me in without folding over at the top or digging in. Somehow these leggings tick every single box! I wear them every day as a dog walker, gym goer, busy mum of 3. They are phenomenal! I also have the shorts, flares and socks too!

17 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have a complete addiction to this…

I have a complete addiction to this website. I’ve never had leggings so comfortable, they fit so well and make you look and feel amazing. I also have the knitted jumpers, 2 in each colour. I am totally OBSESSED

9 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cannot comment on the clothing as I…

Cannot comment on the clothing as I haven’t recieved it.
Ordered on 01/01, which advised 2-4 day delivery. After about a week I emailed and asked for an update and someone emailed back straight away saying they would look into it. On 12/01 after again not hearing anything I emailed and was told that one of the items I had ordered was out of stock, and asked if I wanted anything instead. Not sure why it took 12 days for them to realise it was out of stock?
This issue still hasn’t been resolved. I am thinking that I just got unlucky as all other reviews are great, but it’s very frustrating!

13 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I'm in Canada and it came with some fees I wasn't expecting..

So I'm in Canada and I ordered a coat from Jluxe i had to pay 27 for shipping which suxed but I was still excited for my purchase. when it arrived I was charged 43 dollars for tarrifs at the border needless to say this was adding up and I was very hopeful the coat would fit. When I finally got it and paid all those extras I have to admit I absolutely loved it! I hated all these extra fees but I absolutely love this jacket the fit everything. I would still recommend it id just say if your Canada be prepared for these extras but it is a wonderful jacket. Also 1 size up from Canadian sizing.😉

12 de diciembre de 2025

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más