I gave this great because I can simply fill out release the form after sending funds to be deposited to my account vs calling that took forever I just wish there’s an mobile App for banking It’s... Ver más
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Consulta las opiniones de los clientes
Although I’ve had some bad experiences, I’ve found the staff here in the UK and in Jamaica willing to do what’s necessary to resolve my problems as expeditiously as possible. I have also found that th... Ver más
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The transaction do go through quickly and receipts received to say the transaction is successfully. However, maybe it's me but to get to the page I want is somehow never intuitive to me and the page... Ver más
La empresa ha respondido
Great and secure way to send money to Jamaica for your family and friends. It can be picked up at several locations including the JN bank. The only problem I have is they do not have an app for easier... Ver más
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Información sobre la empresa
Escrito por la empresa
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Información de contacto
4,3
Excelente
3 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I experienced good customer service and…
I experienced good customer service and communication within a timely manner.
2 de septiembre de 2026
I love it jus need you guys to fix the…
I love it jus need you guys to fix the app so we can use it more
2 de septiembre de 2026
Had problems accessing it a few days…
Had problems accessing it a few days ago. Other than that it works fine.
2 de septiembre de 2026
Respuesta de JN Money
Dear Valued Customer, thanks for your 5- star review. We are happy to hear that you find our service efficient. We appreciate your support and look forward to continuing to provide you with a reliable service.
Easy and quick!
30 de agosto de 2026
Respuesta de JN Money
Dear Valued Customer, thanks for your 5-star review. We are happy to know that you had a great experience with JN Money Services. We appreciate your business and look forward to serving you again soon.
Everything about the service is great.
22 de agosto de 2026
Respuesta de JN Money
Dear Valued Customer, thanks for your 5-star review. We are happy to know that you had a great experience with JN Money Services. We appreciate your business and look forward to serving you again soon.
Sending money online
The fact that I can send money in minutes to my family and friends is such a brilliant service. It is so convenient to me
22 de agosto de 2026
Respuesta de JN Money
Dear Valued Customer, thanks for sharing your feedback. We are happy to hear that you find the JN Money convenient. We appreciate your support and look forward to continuing to provide you with a reliable service.
The website is sometimes slow to load…
The website is sometimes slow to load even though I am in the UK. Which may mean it is not the internet connectivity from my ISP but JN's server.
14 de agosto de 2026
Respuesta de JN Money
Dear Valued Customer, thanks for sharing your experience. We apologize for the intermittent delays you have experienced when accessing our website. We understand how this can affect your overall experience and have shared your concerns with the relevant team for review. We appreciate your patience and continued support as we work to provide a reliable online experience.
Convenience
I was able to enroll my accounts and is able to transfer funds between my accounts from the convenience of my home.
25 de agosto de 2026
Respuesta de JN Money
Dear Valued Customer, thanks for the 5-star review. We are happy to hear that you are enjoying the convenience of our online service. We appreciate your business and look forward to serving you again soon.
Subsequent service failure went on for days. Had to take my custom elsewhere in the end
Service unavailable
16 de agosto de 2026
Respuesta de JN Money
Dear valued customer, thanks for sharing your experience with us. We apologize for the service disruption you experienced and understand how frustrating it must have been for the issue to continue for several days, ultimately resulting in you having to use another provider.
Your feedback has been noted and will be shared with the relevant team as we continue working to improve the reliability of our service and the overall customer experience. We value your business and hope we will have the opportunity to provide you with a better experience in the future.
Respuesta de JN Money
Dear Valued Customer, thanks for your positive feedback. We are happy to hear that you found our online system simple and user-friendly.
Thanks again for choosing JN Money and look forward to providing you with a convenient and seamless experience.
Just to say that I have been using Jn…
Just to say that I have been using Jn money transfer for a very long time and the experience has been amazing and great ,
When I needed to pay my bills it has been a blessing 🙏🏽
24 de agosto de 2026
Respuesta de JN Money
Dear Valued Customer, Thanks for your awesome feedback We are happy to know that you have consistently had a great experience with our service and that JN Money has provided a convenient and reliable way for you to pay your bills when needed. We value your business and look forward to serving you again soon.
Limited amount need to be increase to atleast $1000 and sending. Fees are too high comparing to othe remittace services
Increase limited and amount and sending fees are too high comparing to other remittance services
15 de agosto de 2026
Respuesta de JN Money
Dear Valued Customer, Thanks for sharing your feedback with us. We note your concerns regarding our transaction limits and sending fees, particularly in comparison with other remittance providers. We understand the importance of offering competitive fees and convenient transaction limits, and your feedback will be shared with the relevant team for consideration as we continue to review and improve our services.
It was very difficult took alot of time…
It was very difficult took alot of time however it was worth it
14 de agosto de 2026
Respuesta de JN Money
Dear Valued Customer, thanks for sharing your feedback with us. We are sorry to hear that the process took longer and was more difficult than expected; however, we are pleased that you ultimately found the experience worthwhile. We appreciate your patience and your continued support of JN Money Services. Your feedback is valuable to us as we continue working to improve the customer experience.
Excellent service and good quality service
Excellent service and good quality service thank you jamaica national in Brixton I big up all staff in Brixton customer service is very excellent
18 de agosto de 2026
Respuesta de JN Money
Dear Valued Customer, Thanks for the awesome review. We are happy to hear that you received excellent service at our Brixton location. Thanks for choosing JN Money Services; we look forward to serving you again soon.
JN staff very supportive and helpful
JN staff very supportive and helpful, was supported to get my JN online money up and running by a staff who was very understanding, patient and a good listener.
10 de agosto de 2026
Respuesta de JN Money
Dear Valued Customer, thank you for sharing your positive experience with us. We are happy to know that our team was supportive, patient and attentive in assisting you with getting your JN Money Online account up and running. We appreciate your business and look forward to serving you again soon.
Respuesta de JN Money
Thank you for sharing your feedback and for taking the time to speak with us earlier. We understand from our conversation that your one-star review was not intended for JN Money, but rather for your financial institution, as you have been experiencing difficulties accessing your online account with them.
We also note that you have been able to access and use the JN Money Online platform to send transactions without any issues. We appreciate the opportunity to clarify the matter and thank you for using JN Money.
THE SERVICE WAS EXCELLENT
7 de agosto de 2026
Respuesta de JN Money
Dear Valued Customer, Thank you for your positive feedback. We are happy to hear that you received excellent service. We truly appreciate your business and look forward to serving you again soon.
Jn money has run so smoothly over last…
Jn money has run so smoothly over last 12months
7 de agosto de 2026
Respuesta de JN Money
Dear Valued Customer, Thank you for the awesome review. We are happy to hear that you've had a smooth experience with JN Money. We truly appreciate your continued support and look forward to serving you again.
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