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JOGA Starz Opiniones 

1039
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have made several purchases from Joga, Primarily Grip socks and mini shin pads. My teenage daughter and Younger son both use Joga products and love them. The site is very easy to navigate and a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Communication was good throughout, and when i did reach out for help my question was answered by the next day. Custom print came out great, and works perfectly. My boy loved them, so we’ll definitely... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always wary of some online retailers but Joga have been great, kept up to date throughout the order and delivery process, great packaging and the kids love the shin guards. Customer service team have... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great Customer service!! Placing the order was so easy. I made an error in my order, and was worried I wouldn't be able to get it sorted before shipment but I just e-mailed the team, and they manag... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vestimenta deportiva

Escrito por la empresa

JOGA STARZ is a kids-first football brand designed to give parents confidence and young players the freedom to enjoy the game. Through jogastarz.com, we create high-quality, protective and comfortable football gear for children, with a strong focus on safety, fit, and durability. Our products are made to support growing players, reduce risk, and stand up to real match days and training - so parents can trust what their kids wear, and the kids can focus on playing, learning, and having fun.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(1039)

1039 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Absolutely love these products

Absolutely love these products. The shin pads are comfortable and don’t move around and no worry that they will fall out. The non grip socks are a game changer and my son is said he feels more secure in his boots. Will definitely purchase more in the future 🌟

6 de septiembre de 2026
Opinión espontánea
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Respuesta de JOGA Starz

Hi there, so glad to hear this. It is great that the shin pads stay put, that is exactly what they are built for, and good to know the grip socks are making a real difference for your son's confidence in his boots. Thanks for taking the time to share this, we will be here when you are ready to order more.

Valorada con 5 estrellas sobre 5

Great packaging and sorting out of a…

Great packaging and sorting out of a minor problem.

20 de septiembre de 2026
Opinión espontánea
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Respuesta de JOGA Starz

Hi Poppy, thanks for the kind words, glad the packaging held up and that we sorted the minor issue quickly. That kind of quick fix is what we aim for every time. Appreciate you taking the time to leave this.

Valorada con 5 estrellas sobre 5

My son loved the ankle weights

My son loved the ankle weights. It really helps him with the speed. He uses them everyday for training. They are comfortable and stay in place.

6 de septiembre de 2026
Opinión espontánea
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Respuesta de JOGA Starz

Hi Diana,

That is great to hear, glad the ankle weights are pulling their weight for his speed training. Good to know they stay comfortable and in place through daily use. Thanks for taking the time to share this with us.

Valorada con 1 estrellas sobre 5

Absolute shambles

Absolute shambles, keep getting emails saying ‘we are delayed’ etc paid £4.99 delivery and have asked for this back as it’s now been 9 days and I’m still getting delayed emails. Not too much to ask for the delivery fee back? Won’t get a clear answer from anyone on customer service.

20 de septiembre de 2026
Opinión espontánea
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Respuesta de JOGA Starz

Hi AH, sorry, that is not good enough and nine days of delay emails with no straight answer is exactly the problem you should not have to deal with. The £4.99 delivery charge should absolutely be refunded if it was delayed this long, that is a fair ask. Please email hello@shopjoga.com with your order number and we will sort the refund and give you a clear answer on where the order actually is.

Valorada con 5 estrellas sobre 5

I purchased the JOGA shim pad sleeves…

I purchased the JOGA shim pad sleeves for all my children, they find they very comfortable to wear while they are playing. I have washed many times and the product quality has remained.

19 de septiembre de 2026
Opinión espontánea
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Respuesta de JOGA Starz

Hi Mhairi, thank you for taking the time to leave this, it really means a lot. Great to hear the shin pad sleeves are holding up wash after wash for all the kids. We will pass this on to the team.

Valorada con 5 estrellas sobre 5

Very happy with the products and service

19 de septiembre de 2026
Opinión espontánea
Logotipo de JOGA Starz

Respuesta de JOGA Starz

Hi Páid,

Thanks so much for this, really glad the products and service landed well. That's exactly what we're aiming for with every order. Enjoy the gear on the pitch!

Valorada con 5 estrellas sobre 5

Joga’s marketing has probably been too…

Joga’s marketing has probably been too successful and meant that they were having to rush the orders out as fast as they could. This left a few errors but once this was noticed and corrected they handled it like pros and communicated they wished to do better. You can’t ask for more than that. The cristo shin pads are excellent he can’t wait to try them out in a game. Thank you

19 de septiembre de 2026
Opinión espontánea
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Respuesta de JOGA Starz

Hi Adri, thanks for sticking with us through the mix up and for the kind words, it really does mean a lot. We know a few orders went out faster than they should have and we're working on tightening that up so it doesn't happen again. Glad the shin pads landed well, hope he has a great game in them.

Valorada con 1 estrellas sobre 5

Shocking Quality

Shocking Quality.

Took ages to arrive. Didn’t fit properly, lose at the top but managed to use them with heavy socks. Washed them twice and the material which makes up the shin pad has fallen apart on all 4 shin pads. Despite the price they are cheaply made. Ours latest about 6 weeks before falling apart.

19 de septiembre de 2026
Opinión espontánea
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Respuesta de JOGA Starz

Hi Consumer,

Sorry to hear this, especially the shin pads breaking down after only a few weeks of use, that is not the standard we build to. The fit and the shipping time falling short as well makes it worse and we take that seriously. Please email hello@shopjoga.com with your order details so we can get this put right.

Valorada con 1 estrellas sobre 5

Shocking quality

Shocking quality. Very expensive, didn’t fit properly. Fell apart after the first wash. Absolute con

24 de julio de 2026
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Respuesta de JOGA Starz

Hi Nick,

Fit and wash issues like that shouldn't happen, and hearing it fell apart after one wash is not the standard we hold ourselves to. No excuses, we want to look at what went wrong here. Email hello@shopjoga.com with your order details and we'll put it right.

Valorada con 5 estrellas sobre 5

Great Service and Products

We have made several purchases from Joga, Primarily Grip socks and mini shin pads.
My teenage daughter and Younger son both use Joga products and love them.
The site is very easy to navigate and all required information is available.
When purchases are complete we receive constant updates for shipping so we know exactly what is going on.
Five stars from us *****

18 de septiembre de 2026
Opinión espontánea
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Respuesta de JOGA Starz

Hi Isabelle,

Thank you so much for this, it really means a lot to hear the grip socks and shin pads are working well for both your daughter and son. Glad the site and shipping updates are making things easy on your end too. Five stars from you is the best kind of feedback we could ask for.

Valorada con 5 estrellas sobre 5

Great product

Great product

18 de septiembre de 2026
Opinión espontánea
Logotipo de JOGA Starz

Respuesta de JOGA Starz

Hi bric, thanks so much for the 5 stars, really glad the Great product is hitting the mark. Enjoy it out there!

Valorada con 5 estrellas sobre 5

My granddaughter loves the socks,she…

My granddaughter loves the socks,she says her feet don’t slip about when she’s wearing her football shoes brilliant well done

19 de agosto de 2026
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Respuesta de JOGA Starz

Hi Carol, thank you so much for this, it really made our day. Great to hear the socks are doing their job and keeping her feet secure in her boots. We will pass this on to the team, well done to her out on the pitch!

Valorada con 5 estrellas sobre 5

Great product

28 de agosto de 2026
Logotipo de JOGA Starz

Respuesta de JOGA Starz

Hi Carl,

Thanks for the five stars, we're glad JOGA is hitting the mark for you. Appreciate you taking the time to leave us a rating.

Valorada con 3 estrellas sobre 5

The shin pads are great but delivery…

The shin pads are great but delivery exceeded the stated maximum number of working days (9).

21 de agosto de 2026
Logotipo de JOGA Starz

Respuesta de JOGA Starz

Hi Liam,

Glad the shin pads are hitting the mark. Nine working days is our stated max and we missed it this time, which is fair to call out. Drop us a note at hello@shopjoga.com with your order number and we will look into what slowed things down.

Valorada con 1 estrellas sobre 5

3 weeks delivery

3 weeks to deliver, was kept informed via email a few times but in the day of the internet really should be 2 days max.

28 de agosto de 2026
Logotipo de JOGA Starz

Respuesta de JOGA Starz

Hi Unhappy, three weeks is too long and we get why that is frustrating, especially with regular email updates that still do not fix the wait itself. That is not the delivery experience we want for our players and parents. Please email hello@shopjoga.com so we can look into what slowed your order down and make it right.

Valorada con 1 estrellas sobre 5

Horrible Service

Placed order 8/25, received only one item on 9/15. Contacted them about the rest of the order and found out that it’s not even shipped yet. Don’t know if or when I will receive the rest. I haven’t received an email about delays or anything. I am really disappointed in their service. Won’t be ordering from Joga again.

15 de septiembre de 2026
Opinión espontánea
Logotipo de JOGA Starz

Respuesta de JOGA Starz

Hi Rone, that is a bad gap and no delay email should have gone out, we own that. One item shipping while the rest of the order sits unshipped since 8/25 is not the standard we hold ourselves to. Please email hello@shopjoga.com with your order number so we can locate the rest and get it moving.

Valorada con 2 estrellas sobre 5

Poor customer service

Unfortunately, I’m really disappointed with how this has been handled.

My original parcel arrived with items missing. To begin with, Joga responded quickly and resolved the issue, which I really appreciated. I was then asked to leave a review and was told that I would receive an additional item for doing so.

I left a positive review based on how quickly they had initially dealt with the missing items. However, since leaving the review, I have received nothing that was promised and communication has completely stopped.

I have emailed multiple times to follow this up and have had no response at all. It’s particularly disappointing because the customer service was initially very good, but it now feels as though once I had left the requested positive review, there was no longer any interest in responding to me.

I would have been happy to recommend Joga based on how the original problem was resolved, but unfortunately the lack of communication and failure to follow through on what was promised has really changed my experience.

18 de septiembre de 2026
Opinión espontánea
Logotipo de JOGA Starz

Respuesta de JOGA Starz

Hi Chloe,

That is a fair hit and you are right to call it out. Promising something for a review and then going quiet on your follow up emails is not the standard we hold ourselves to. Please email hello@shopjoga.com with your order details and we will get the missing item sorted and reply properly this time.

Valorada con 5 estrellas sobre 5

I have bought shinpads sleeves for my…

I have bought shinpads sleeves for my son and he wont wear any other ones. His teammates also wanted them so I bought more. Absolut best. Fits like a sock.

18 de septiembre de 2026
Opinión espontánea
Logotipo de JOGA Starz

Respuesta de JOGA Starz

Hi aama, so good to hear this from you, thank you. Fits like a sock is exactly what we aim for and we are glad it is holding up through actual training and matches. Passing the JOGA test to a whole team of teammates is the best compliment we can get.

Valorada con 1 estrellas sobre 5

Average overpriced products

Average overpriced products. Terrible customer service. Had to wait nearly 2 weeks for my daughter’s birthday present. After countless ignored emails. The goods turned up a week after my daughter’s birthday. A really terrible experience and an even worse company to deal with. A real headache,I wish I didn’t bother.

19 de agosto de 2026
Logotipo de JOGA Starz

Respuesta de JOGA Starz

Hi Jo,

Two weeks for a birthday gift with emails going unanswered is not okay, and I am sorry you were left chasing us. That is not the standard we hold ourselves to. Please email hello@shopjoga.com with your order number so we can look into the delay and the pricing point you raised and put it right.

Valorada con 5 estrellas sobre 5

Great customer service and quality of…

Great customer service and quality of product!

17 de septiembre de 2026
Opinión espontánea
Logotipo de JOGA Starz

Respuesta de JOGA Starz

Hi Louise, thank you for the kind words, really glad the team and the product landed well for you. We put a lot into getting both right, so it means a lot to hear it back. Enjoy JOGA STARZ and see you out on the pitch.

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