We have made several purchases from Joga, Primarily Grip socks and mini shin pads. My teenage daughter and Younger son both use Joga products and love them. The site is very easy to navigate and a... Ver más
La empresa ha respondido

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We have made several purchases from Joga, Primarily Grip socks and mini shin pads. My teenage daughter and Younger son both use Joga products and love them. The site is very easy to navigate and a... Ver más
La empresa ha respondido
Communication was good throughout, and when i did reach out for help my question was answered by the next day. Custom print came out great, and works perfectly. My boy loved them, so we’ll definitely... Ver más
La empresa ha respondido
Always wary of some online retailers but Joga have been great, kept up to date throughout the order and delivery process, great packaging and the kids love the shin guards. Customer service team have... Ver más
La empresa ha respondido
Great Customer service!! Placing the order was so easy. I made an error in my order, and was worried I wouldn't be able to get it sorted before shipment but I just e-mailed the team, and they manag... Ver más
La empresa ha respondido
JOGA STARZ is a kids-first football brand designed to give parents confidence and young players the freedom to enjoy the game. Through jogastarz.com, we create high-quality, protective and comfortable football gear for children, with a strong focus on safety, fit, and durability. Our products are made to support growing players, reduce risk, and stand up to real match days and training - so parents can trust what their kids wear, and the kids can focus on playing, learning, and having fun.
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Absolutely love these products. The shin pads are comfortable and don’t move around and no worry that they will fall out. The non grip socks are a game changer and my son is said he feels more secure in his boots. Will definitely purchase more in the future 🌟

Respuesta de JOGA Starz
Great packaging and sorting out of a minor problem.

Respuesta de JOGA Starz
My son loved the ankle weights. It really helps him with the speed. He uses them everyday for training. They are comfortable and stay in place.

Respuesta de JOGA Starz
Absolute shambles, keep getting emails saying ‘we are delayed’ etc paid £4.99 delivery and have asked for this back as it’s now been 9 days and I’m still getting delayed emails. Not too much to ask for the delivery fee back? Won’t get a clear answer from anyone on customer service.

Respuesta de JOGA Starz
I purchased the JOGA shim pad sleeves for all my children, they find they very comfortable to wear while they are playing. I have washed many times and the product quality has remained.

Respuesta de JOGA Starz

Respuesta de JOGA Starz
Joga’s marketing has probably been too successful and meant that they were having to rush the orders out as fast as they could. This left a few errors but once this was noticed and corrected they handled it like pros and communicated they wished to do better. You can’t ask for more than that. The cristo shin pads are excellent he can’t wait to try them out in a game. Thank you

Respuesta de JOGA Starz
Shocking Quality.
Took ages to arrive. Didn’t fit properly, lose at the top but managed to use them with heavy socks. Washed them twice and the material which makes up the shin pad has fallen apart on all 4 shin pads. Despite the price they are cheaply made. Ours latest about 6 weeks before falling apart.

Respuesta de JOGA Starz
Shocking quality. Very expensive, didn’t fit properly. Fell apart after the first wash. Absolute con

Respuesta de JOGA Starz
We have made several purchases from Joga, Primarily Grip socks and mini shin pads.
My teenage daughter and Younger son both use Joga products and love them.
The site is very easy to navigate and all required information is available.
When purchases are complete we receive constant updates for shipping so we know exactly what is going on.
Five stars from us *****

Respuesta de JOGA Starz
My granddaughter loves the socks,she says her feet don’t slip about when she’s wearing her football shoes brilliant well done

Respuesta de JOGA Starz
The shin pads are great but delivery exceeded the stated maximum number of working days (9).

Respuesta de JOGA Starz
3 weeks to deliver, was kept informed via email a few times but in the day of the internet really should be 2 days max.

Respuesta de JOGA Starz
Placed order 8/25, received only one item on 9/15. Contacted them about the rest of the order and found out that it’s not even shipped yet. Don’t know if or when I will receive the rest. I haven’t received an email about delays or anything. I am really disappointed in their service. Won’t be ordering from Joga again.

Respuesta de JOGA Starz
Unfortunately, I’m really disappointed with how this has been handled.
My original parcel arrived with items missing. To begin with, Joga responded quickly and resolved the issue, which I really appreciated. I was then asked to leave a review and was told that I would receive an additional item for doing so.
I left a positive review based on how quickly they had initially dealt with the missing items. However, since leaving the review, I have received nothing that was promised and communication has completely stopped.
I have emailed multiple times to follow this up and have had no response at all. It’s particularly disappointing because the customer service was initially very good, but it now feels as though once I had left the requested positive review, there was no longer any interest in responding to me.
I would have been happy to recommend Joga based on how the original problem was resolved, but unfortunately the lack of communication and failure to follow through on what was promised has really changed my experience.

Respuesta de JOGA Starz
I have bought shinpads sleeves for my son and he wont wear any other ones. His teammates also wanted them so I bought more. Absolut best. Fits like a sock.

Respuesta de JOGA Starz
Average overpriced products. Terrible customer service. Had to wait nearly 2 weeks for my daughter’s birthday present. After countless ignored emails. The goods turned up a week after my daughter’s birthday. A really terrible experience and an even worse company to deal with. A real headache,I wish I didn’t bother.

Respuesta de JOGA Starz
Great customer service and quality of product!

Respuesta de JOGA Starz
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.