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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

They cancelled my order because I assume they didn't want to sell at that price. Product is now advertised on their website at higher price. Could be a ruse to advertise at a lower price just to get y... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have used John Bell and Croyden for some years when I have either worked near or, for a short time lived near, the shop. Even though I am further out of London now, I continue to purchase as I find... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchased a MASON PEARSON Handy Sensitive Bristle Hairbrush SB3. This is an excellent hair brush. I wish I had discovered this hairbrush brand a long time ago. It stops the static build up and transf... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love this company, been buying from them, mostly in person, since 1975 when my daughter was born and it was the only shop that sold disposable nappies small enough. Online is great, they’ve never let... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Farmacia
  2. Tienda de artículos de belleza
  3. Exportador de medicinas
  4. Mayorista de productos farmacéuticos
  5. Tienda de vitaminas y suplementos

Escrito por la empresa

John Bell & Croyden is the Wellbeing Emporium and Pharmacy setting standards in providing bespoke and truly holistic health solutions under one roof. We have experience gained from over 200 years in the business and have earned a global reputation for delivering excellence, innovation and first class products and service.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

307 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 mes

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Valorada con 5 estrellas sobre 5

Fast delivery thank you

Fast delivery thank you. Product was more reasonably priced on this website, would order again.

1 de julio de 2024
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Respuesta de John Bell & Croyden

Dear, Anon

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Valorada con 5 estrellas sobre 5

Quick delivery & great price

28 de junio de 2024
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Respuesta de John Bell & Croyden

Dear, IB

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Valorada con 5 estrellas sobre 5

Very fast service.

28 de junio de 2024
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Respuesta de John Bell & Croyden

Dear, Toni

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Valorada con 5 estrellas sobre 5

Such lovely people to deal with always…

Such lovely people to deal with always answer queries very helpful. On posting orders extremely prompt..thank you

27 de junio de 2024
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Respuesta de John Bell & Croyden

Dear, Angeli

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Valorada con 3 estrellas sobre 5

Not worth it

The prices were good on the website however I ordered 500ml of a Foaming wash and received only 200ml. I'm annoyed at this, as this was the only reason I placed the order with them in the first place. Now returning this item for a full refund. Such a nuisance and inconvenient.

27 de junio de 2024
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Respuesta de John Bell & Croyden

Dear, Anon

Thank you for review, and we apologize for the inconvenience caused, if you could kindly email us at jbc@johnbellcroyden.co.uk so we can look into this for you.

Charley-Louise
Customer Experience Team Leader

Valorada con 5 estrellas sobre 5
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Respuesta de John Bell & Croyden

Dear, David

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Valorada con 5 estrellas sobre 5

Easy site to use and swift delivery

Easy site to use and swift delivery

3 de julio de 2024
Opinión espontánea
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Respuesta de John Bell & Croyden

Dear, Terry

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Valorada con 5 estrellas sobre 5

Really fast delivery & best prices for…

Really fast delivery & best prices for products I’m looking for

12 de junio de 2024
Opinión espontánea
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Respuesta de John Bell & Croyden

Dear, Emma

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Valorada con 5 estrellas sobre 5

Brilliant Product Choice!

Brilliant Product choice, quality and speed of delivery. I will definitely be using you again!

22 de junio de 2024
Opinión espontánea
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Respuesta de John Bell & Croyden

Dear, Delyth

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Valorada con 1 estrellas sobre 5

Absolutely unprofessional company- most…

Absolutely unprofessional company- most online orders result in unfulfilled stock yet payment is taken for the ENTIRE order

Please avoid as non existent customer service and lazy staff

2 de julio de 2024
Opinión espontánea
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Respuesta de John Bell & Croyden

Dear, DS

Please get in touch with us at jbc@johnbellcroyden.co.uk so we can rectify this.

Kind regards

The John Bell & Croyden Customer Experience Team

Valorada con 5 estrellas sobre 5

First time ordering

First time ordering from John Bell & Croydon but certainly won't be the last. Easy to select product and place order. Very rapid delivery, well packaged and competitive prices for what was ordered. What more do you need?

3 de junio de 2024
Opinión espontánea
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Respuesta de John Bell & Croyden

Dear, Malcolm

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Valorada con 5 estrellas sobre 5

Really pleased with the service

Really pleased with the service, item was cheaper via them and arrived quickly

2 de julio de 2024
Opinión espontánea
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Respuesta de John Bell & Croyden

Dear, Jo

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Valorada con 5 estrellas sobre 5

I ordered something for the first time…

I ordered something for the first time from John be and croyden few weeks ago now. It was delivered the next day. Customer services was also very helpful. Happy Customer here

7 de junio de 2024
Opinión espontánea
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Respuesta de John Bell & Croyden

Dear, Ez

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Valorada con 5 estrellas sobre 5

Highly Recommended. Great products and service.

Great products and great service. The best Chemist in London. I opted for click and collect on an item I was after and the whole process was seamless. Highly recommended.

6 de junio de 2024
Opinión espontánea
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Respuesta de John Bell & Croyden

Dear, Phillip

Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

Valorada con 5 estrellas sobre 5

Gold Standard Chemist

I have used John Bell and Croyden for some years when I have either worked near or, for a short time lived near, the shop. Even though I am further out of London now, I continue to purchase as I find their selection of products unparalleled. I ordered my most recent purchase online and collected in store. Staff were helpful and efficient. The product I bought (knee support) was well packaged and, as usual, I was made to feel valued. I have no hesitation in recommending them.

6 de junio de 2024
Opinión espontánea
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Respuesta de John Bell & Croyden

Dear,Hattie

Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

Valorada con 5 estrellas sobre 5

great variety of vitamins and cosmetics…

great variety of vitamins and cosmetics at unbeatable prices, quick reliable shipping, and very nicely packaged.

21 de junio de 2024
Opinión espontánea
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Respuesta de John Bell & Croyden

Dear, Johnny

Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

Valorada con 5 estrellas sobre 5

Seamless Purchase and Top Tier Customer Service.

Seamless process from start to finish; very user friendly website! I usually go in store; from accompanying my Mother years back to being a customer myself too, I recently started ordering online, delivery was swift, products well packaged and Top tier customer service as always.
Oh I used the pickup service once too whilst I was going to be few streets away that week- Got pickup notification same day of order,got there my bag was packed ready, waiting & handed over by the ever so lovely lady at the till (wearing a Hijab) thanks.

17 de mayo de 2024
Opinión espontánea
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Respuesta de John Bell & Croyden

Dear, Olubunmi
Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

Valorada con 5 estrellas sobre 5

Availability of excellent products…

Availability of excellent products delivered safely and speedily as promised. Will definitely order again and visit the store when in London.

13 de mayo de 2024
Opinión espontánea
Logotipo de John Bell & Croyden

Respuesta de John Bell & Croyden

Dear, Barbara

Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

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