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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

They cancelled my order because I assume they didn't want to sell at that price. Product is now advertised on their website at higher price. Could be a ruse to advertise at a lower price just to get y... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have used John Bell and Croyden for some years when I have either worked near or, for a short time lived near, the shop. Even though I am further out of London now, I continue to purchase as I find... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchased a MASON PEARSON Handy Sensitive Bristle Hairbrush SB3. This is an excellent hair brush. I wish I had discovered this hairbrush brand a long time ago. It stops the static build up and transf... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love this company, been buying from them, mostly in person, since 1975 when my daughter was born and it was the only shop that sold disposable nappies small enough. Online is great, they’ve never let... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Farmacia
  2. Tienda de artículos de belleza
  3. Exportador de medicinas
  4. Mayorista de productos farmacéuticos
  5. Tienda de vitaminas y suplementos

Escrito por la empresa

John Bell & Croyden is the Wellbeing Emporium and Pharmacy setting standards in providing bespoke and truly holistic health solutions under one roof. We have experience gained from over 200 years in the business and have earned a global reputation for delivering excellence, innovation and first class products and service.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

307 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 mes

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Nasal Douche

Ordering was easy. Delivery prompt. Well done JB&C. However the product is useless. Inadequate instructions in the leaflet, difficult to insert batteries, and once that is achieved, it doesn’t work.

27 de agosto de 2024
Valorada con 1 estrellas sobre 5

Awful

Awful. They usually tell you a week after ordering with a refund notif that out of stock. They bizarrely use courier's despite not stating this in their terms for the smallest items that would happily go in the post. They're meant to have the royal seal of approval but staff are abrupt service is naff and delivery is appalling. No thank you

1 de septiembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Didn't receive all my items.

Didn't receive all my items.

26 de agosto de 2024
Logotipo de John Bell & Croyden

Respuesta de John Bell & Croyden

Dear Leslie,

Thank you for your review.

We apologise that we could not send all the products in your order, as we were out of stock. When making changes to our orders, we always notify the customers, as we did with your order on the 26th of August.

Kind regards,
Soraia
Customer Experience Team

Valorada con 1 estrellas sobre 5

Slight tingling and shine

Slight tingling and shine; nothing else. I used to use the Benefit lip plump was was far superior but they do not sell this anymore. I feel what a waste of money as I wanted to treat myself, for once. Lips looked the same. Very disappointed, will not recommend to anyone

26 de agosto de 2024
Valorada con 2 estrellas sobre 5

Dispatch and delivery took far too…

Dispatch and delivery took far too long. On top of that, turns out one of the items I had ordered was not in stock. I wasn't charged for it, but it baffles me that in this day and age some retail websites still can't display accurate stock figures. It is annoying because I waited a few days just for the dispatch email, only then was I notified of the missing item and had to go to another website to order it which then - you guessed it - took another few days. It is inefficient and waste of time. When you have things like Amazon prime that get it to you the next day. On a positive note, the prices are fairly competitive.

5 de agosto de 2024
Opinión espontánea
Logotipo de John Bell & Croyden

Respuesta de John Bell & Croyden

Dear Suki,

Thank you for your review.

We apologise for the delay in notifying you of the item that was out of stock. We strive to provide a better service to our customers and appreciate your feedback.

Kind regards,
Soraia
Customer Service Team

Valorada con 5 estrellas sobre 5

Great service

Great service! Items I ordered were shipped promptly. Will definitely use this company again

23 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb company

Great communication, order confirmed , packaged & delivery company booked within 24 hrs. Delivered so quickly, very impressed, would highly recommend.

27 de julio de 2024

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