Johnny Was Opiniones 

Purchased many items at Johnny was. Purchase dress for my daughter which I need to return because it’s too big good luck if you ever need a return they never answer the phone and was promised an email when I went online and filled out the form and it never came as I read more not so unusual online several complains as to no credit for returns so you might as well not buy there because if you need to return, you can forget it. Horrible customer service.

My #1 favorite brand for something special. I love Johnny Was! Looking for a new blouse Thanksgiving and their holiday line is gorgeous. Never disappointed by the quality or the service.

Ordered an item on Oct 12 with online information stating it would be shipped the next business day. So it was shipped Oct 16 (next business day?). Now on Oct 26, item still has not arrived. With the price of these items, you would expect some priority in shipping, but it doesn't seem to be a priority to the company. I may return it whenever it arrives. I've reached my intolerance for bad service.

BAIT AND SWITCH I ordered a jogging set with jacket and leggings. They only sent the jacket and did not have the leggings. I wanted to return the jacket since they did not have the set I purchased. They refused to send the return label for the jacket. I would never buy from this Company again. What a waste of time.

I ordered a dress and paid by my Apple card. They just deleted my order without any messages. They have a horrible customer service

First of all, I love embroidery clothing, and that's the only reason I have been purchasing Johnny Was brand. 1. I don't care about this company so much as far as the way they handled orders. I got cancelled on 4 times. Apparently, their inventory control system is not working properly. It makes me so disappointed when you order something and it ended up canceled, not once but 4 times. 2. As far as the fits for their clothing, the size is unpredictable. They listed bust measurement on M size online but most of the times, they are inaccurate. It's upsetting especially you purchased it on final sale and cannot return. So you pay more money to do alteration. For the clothes that so expensive, at least they should let the customers return for store credits. There is no guarantee on customer satisfaction with this company, unfortunately. 3. In the beginning, JW.com shipping times were quite prompt, but lately it has been also a disappointment. It took a week to ship out and another week to receive. At this point, paying so much money for their high price clothing doesn't get a decent treatment from this company. Just stick to department stores, at least you can return when they don't fit!!!

My orders were cancelled without explanation. After their big sale was over, the same clothes I ordered reappeared on their website. This happened many times. In fact, there were multiple orders that I placed last week only three clothes came, and the rest are in limbo. Customer service is a nightmare!

Oxford Industries you are a disaster. I never write a review but I' taking the time to do so. You have ruined the Johnny Was name. Now you are opening stores and they are worse than the on line experience, which you have just failed miserably at. You take orders, send confirmations and then cancel them without notification. You make it the clients responsibility to figure it out, and the process is not easy to figure out. You have wasted the one thing I will not tolerate and that is my time. Your assumption that you can manage the Johnny was name has made an "ass" out of you. You need to check your station!

I recently ordered this very beautiful Aviina
top, it is too large, but I will have it taken in....I LOVE JOHNNY WAS! I pray they don't change too much!!!

HORRIBLE CUSTOMER SERVICE

They DO NOT listen to you at all. Even if you are stuck in an emergency.

I just got stuck with a $400 dress that DID not meet the price standards that Johnny Was should keep. The dress size did not match with their size chart, nor did the color match and neither did the quality of material match with what it should have been for their dresses.

DO NOT EVER BUY THINGS THAT ARE OVER $100 with their store!!

I have bought merchandise worth thousands and they treat customers like crap!!

I bought, what I thought was a lovely white top with blue embroidery. The material was thin and cheap feeling. I wore it once and spilled some coffee on it. I followed the laundering directions and put it on cold, gently cycle and hung it to dry. The area around one of the buttons starting coming apart. I have been trying to get a hold of an agent and have not gotten any call backs. That was a $195 gift thrown out the window. I"m really pissed

I carried Johnny Was in Kailua Hawaii for over 10 years and their clothing was fabulous, exquisite and could not be found in other clothing lines. My customers loved everything I brought in for the store. I was Johnny Was's biggest buyer in Hawaii. Now, they seem to have lost their mojo since they were acquired by the big corporate machine, Oxford Industries. The patterns are big and unattractive and don't balance. They are like a bad Citron line now. A few styles are okay but 80% of the styles are disappointing. They don't even carry 100% cotton anymore. Too bad. They were fabulous in their heyday. I have a closet full of past styles but wouldn't buy a thing they are offering nowadays.

Never do business with a company that doesn't have active customer service channels. They do not respond by phone, chat or email. I received half my order - no word on the other part. Disputing charge with my card.

No customer service, no phone answeruing service, no return phone callks, no Live Chat, no first order discount code avialable, nothing totallty apalling -they do not care about their customers at all -rely on their brand name -dont support them until they change -boycott their site.

Have given 1 star only because it wouldn’t allow me to give zero stars . Service ? There is no customer service .Have tried to return the only item I have ever bought from Johnny Was but cannot get passed “ item not yet shipped “ have emailed many times asking for help ….not even an acknowledgment.
This will be my first and last purchase from this rip off site ……. I have been left with an expensive top which I can’t wear and a can’t return .
Never again .

Using the write full task needed and understand the main point of view probably, ensuring that problem finding difficult to you is cleared out, I live to be trusted and truthful.

They make artsy, expensive clothes--and I returned the only item I ever purchased from them. I have asked them repeatedly to discontinue sending me catalogs at HOME and at WORK, but they cannot figure out how to do that--even when I've sent an envelope full of catalog address pages to their business office. This makes them one of the least responsive and most environmentally unfriendly companies I've come across. Shame on them!

Worst customer service ever, overpriced postage costs, when disputed with customer service was literally told too bad so sad. Will never purchase from again. Buyer beware

Disappointed in the lack of compassion and empathy.

I had an accident last year where both of my feet were broken and had 5 major surgeries. I purchased several thousands of dollars in clothes on line while in bed. This clothing normally runs true to size, I normally use a large. when I was able to walk and stand. I tried on the dresses and everything else I had purchased. The two dresses and one shirt did not fit. They were too big. I have called the company several times and they told me sorry they cannot refund or give me a credit. I told him I specific problem that I had a catastrophic accident, and I was unable to walk for several months and they didn’t even acknowledge or empathy about my injury. I do not understand why they will not make an exception and help me since I had a valid reason for not returning the dresses. It is not my fault that the company did not make the dresses the sizes that they have on the label. I have reached out many many times and requested a supervisor to call me and no one has called me back. I find it is extremely difficult to return anything you purchase online. The worst part is that I cannot even return it at the store because they do not allow the store to return online product. Very sad!

Daisy Wortel Miami

The company is in the stone ages in regards to how they handle returns. So frustrating. Get with the program. If you have a correct size in one of your stores and someone brings in an online purchase and wants to exchange the item, let them!!!!! To have to jump through hoops is ridiculous. Won’t ever shop there again!