WeightCare Opiniones 

662
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Getting the meds was easy. The customer service is the worst. They won't work with you it's their way or the highway. I couldn't afford the increase dose so I made request for refund for last six mo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have tried everything over the years and would lose then gain and the roller coaster was exhausting! When this medication became available, it was so exciting. But then finding a company that wouldn... Ver más

Valorada con 5 estrellas sobre 5

So happy with my weight loss journey. Love that my medication is shipped to my door, unfortunately the in-state pharmacy takes 5-7 business days once they verify they received my order. Frustrating w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My weight journey has been made easy by the ease of weighing in and providing a medical update online, receiving help if needed from the doctor all without ever leaving my home! I have lost over 35 p... Ver más

Información sobre la empresa

  1. Servicio de adelgazamiento

Escrito por la empresa

Weight loss. Delivered. Tired of fad diets that don't work? So are we! If deemed a candidate, our program includes a monthly telehealth consultation, prescription and the newest ( + highly effective) weight loss medications delivered to your door.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

662 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(662)

11 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Up until recently

Up until recently, I had now issues but April they only sent me half the amount they promised it took two weeks to get it corrected. Then for May I was Charged on May 3 for the order and as of June 5 I have not received delivery or even shipping notification. This is distressing

5 de junio de 2025
Opinión espontánea
Logotipo de WeightCare

Respuesta de WeightCare

Thank you for taking the time to share this, and we’re so sorry for the stress and frustration this has caused. It’s completely understandable to feel upset, especially after being with us without issues until recently.

Delays like this, especially when you’ve already had to deal with a partial shipment, are not the experience we want for any of our members. We know how important timely delivery is, and we’re actively working to resolve fulfillment delays and improve communication across the board.

If you haven’t heard from our team yet, please reach out to help@joinweightcare.com so we can look into your order directly. We really appreciate your patience and hope to get this resolved as quickly as possible.

Valorada con 1 estrellas sobre 5

Be careful

I’ve been doing the auto renewal 3 month plan for about a year no issues. My last refill was approved on 5/6/2025 and that cost me $750. It’s currently 5/30/2025 and I have no medication, missed 3 doses, I leave town for two weeks in 2 days so I will miss a total of 5 doses. After sending one email a week with their standard bot response I finally got a real response on 5/26 saying they’d look into it. Never heard back so today 5/30 I called the number on their site. When I finally get someone, they tell me they just can’t get ahold of the pharmacy. WHAT!? Reading these reviews this is clearly a company wide issue and the company’s comments about a shortage is bullshit. My doctor said there’s no shortage at this time and it would take months for us to see one from the trade standpoint. My co worker has no issue getting hers from another company. I liked Weightcare, but the decline was abrupt and now me and what looks like hundreds are left to dispute it with the bank and find a new provider.

30 de mayo de 2025
Opinión espontánea
Logotipo de WeightCare

Respuesta de WeightCare

We truly hear your frustration and are so sorry for the experience you've had. This definitely isn’t the level of service we aim to provide, and we understand how upsetting it is to miss doses, especially after being a long-time member. While supply and fulfillment challenges have been affecting the entire industry, we understand how frustrating delays and gaps in communication can be and truly appreciate your patience. Thank you for sharing your feedback. We’re working hard to improve, and we genuinely hope to earn back your trust. please reach out to help@joinweightcare.com and our support team will prioritize your case.

Valorada con 1 estrellas sobre 5

Paid for product, but never received it

Service used to be good at Weightcare, but everything has changed in May 2025. I paid for my order on 5/4/25, and it usually sent out by FedEx within a week. It’s now the end of the month, and nothing has been received. When requesting status, they send the same canned message, that it will be sent by the end of the week, but nothing has ever been sent. Extremely disappointed, and now I just want my money back. I’d request using another company, and to stay away from Weightcare.

29 de mayo de 2025
Opinión espontánea
Logotipo de WeightCare

Respuesta de WeightCare

Hi there, thank you for reaching out. I completely understand your frustration, especially when things were running more smoothly in the past. You’re right that May brought unexpected delays across the industry.
For help with your specific order, please reach out to help@joinweightcare.com and our support team will prioritize your case. Whether you’d prefer an update or a refund, they’ll work with you directly to make it right.

We really appreciate your patience and are committed to improving your experience.

Valorada con 5 estrellas sobre 5

The perfect companion to hit your goals~

This could not be an easier and more efficient way for you to achieve your goals! I joined and each question and reservation I had was addressed thoroughly with the doctor. The medicine arrived quickly to my doorstep along with everything needed for administration! So happy to have found them, wouldn't change a thing and wouldn't change companies lol!

1 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Over 3 weeks and no product shipped!!!

Up until now, my experience was great.
However, I paid for my shipment on May 9th 2025. Got the confirmation email on 5/10/2025.
It is now May 27th 2025 - AND NOTHING! I emailed and was told the standard "You will receive a text message when your order ships" This is ridiculous! There is no effort to remedy this situation by WeightCare. I also tried calling customer service and was on hold for over 20 minutes and got disconnected. I have no product and am out 250.00.
As I said, until now it was all good. Responsive customer service, shipping within a few days, no issues. WHAT HAPPENED????

27 de mayo de 2025
Opinión espontánea
Logotipo de WeightCare

Respuesta de WeightCare

We hear your frustration loud and clear, and you’re absolutely right to feel upset. You’ve been a valued customer, and we’re genuinely sorry that your recent experience hasn’t lived up to the standard we set early on.

The reality is that the entire GLP-1 industry, including the pharmacies we work with, has been hit with high demand and supply chain disruptions. While many orders are still being fulfilled, they’re unfortunately taking longer than usual, and that delay has had a real impact on customers like you.

That said, your time and money matter. If you haven’t already, please reach out to help@joinweightcare.com so we can prioritize your case and make sure your concerns are addressed properly. We truly appreciate your past support and would love the chance to make this right.

Valorada con 5 estrellas sobre 5

First I want to say this is life…

First I want to say this is life changing. I gain back my confidence and feel more energized overall I feel good again. I started my process in January I already lost 20 pounds, my clothes are fitting “old jeans. I can’t be happier to share my experience and say it’s possible and it works.

29 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

17 days ago I ordered, still no product

I ordered their product May 7, 2025. It is now May 24, 2025. I have not received any order, nor have they actually shipped anything. May 21st, I emailed them and requested a refund due to the failure of their shipping anything. They responded by creating a shipping label May 22, 9am. So that was a Thursday. It is now Saturday and UPS still has not received any package from them. I clearly asked for a refund. They claimed it was shipped. Nothing has been received by UPS, per the tracking code. Scam? Business failure? I just wanted my order and got nothing.

7 de mayo de 2025
Opinión espontánea
Logotipo de WeightCare

Respuesta de WeightCare

We’re really sorry for the frustration you’ve experienced, this delay is absolutely not the experience we want for you.

To clarify, creating a shipping label is the first step in the process, but it doesn’t always mean the package has physically left the pharmacy yet, especially right now, as pharmacies across the industry are facing major fulfillment delays due to demand and supply chain constraints. That said, your refund request should have been handled with just as much priority, and we apologize if it felt brushed aside.

If you haven’t already, please reach back out to help@joinweightcare.com so our team can make sure this is resolved properly. We value your trust and would truly like the opportunity to make this right.

Valorada con 5 estrellas sobre 5

I’ve had a great experience with…

I’ve had a great experience with Weightcare! I’ve lost some weight and felt well supported by the customer service and medical providers. The whole experience is easy!

23 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Extremely Late Shipment, No Sign of Showing Up

Initially everything was smooth sailing. Then came time to get my second shipment. It has been over two weeks with no shipment arriving and no tracking number even being sent to indicate it has been shipped. I was charged already for this shipment. I emailed their customer support and they did not respond. I emailed them again and they responded that I should get the tracking number by end of week. The week ended and it did not come. Now comes the fight to get my money back AND find another provider. They better start shipping things on time or let the customers know they can't provide the compounded GLP-1 anymore. Their over 4 star rating is going to tank quick if they don't.

7 de mayo de 2025
Opinión espontánea
Logotipo de WeightCare

Respuesta de WeightCare

Hi Melissa, we're really sorry for the delay and the lack of prompt communication. We understand how upsetting it is to be charged and then left without updates, especially when you’re relying on your medication to stay consistent with your treatment.

Right now, the entire industry is experiencing major delays with compounded GLP-1s due to supply and pharmacy constraints, and while shipments are still going out every day, they are taking longer than usual. That said, you deserve timely updates and better clarity throughout the process, and we’re actively working to improve both.

If you’re still waiting and haven’t already, please email us at help@joinweightcare.com so we can look into your order directly. We know trust is earned, and we’d truly like the chance to make this right.

Valorada con 1 estrellas sobre 5

I signed up and was told I'd get a…

I signed up and was told I'd get a physician review immediately and medication sent. Not only has that not happened, they also won't respond on the phone or through email to figure out what physician was assigned to my case. I am on the verge of cancelling to go with a local company because they are not responsive to my needs.

22 de mayo de 2025
Opinión espontánea
Logotipo de WeightCare

Respuesta de WeightCare

We completely understand your frustration, and we’re sorry for the delay and lack of clarity. Our team has been managing an unusually high volume of orders and support requests due to industry-wide pharmacy delays, which has unfortunately impacted response times more than we’d like.

That said, this isn’t the experience we want anyone to have, and we truly appreciate your patience while we work to get things moving. If you haven’t already, please reach out to help@joinweightcare.com so we can prioritize your case and make sure you get the support you need. We’d love the chance to turn this around before you make any final decisions.

Valorada con 5 estrellas sobre 5

My goal was to lose 20 pounds and…

My goal was to lose 20 pounds and figured in may take about 3 to 6 months. I just received my order on Thursday May, 15 2025 and in less than a week I'm down 6 pounds. It seems like by the end of my 6 week program I will have reached my goal. These are incredible results and thus far I have had no complications or even nausea. The tools you offer on the app are incredible as well. I really appreciate the time Luke took to explain the program and how to get the best results. I recommend WeightCare 100%!

21 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great treatment option

Easy navigation on the website, my consultant has been very helpful with selecting the proper treatments and very responsive when needed. Would recommend to anybody looking for weight loss options. I have been using them for almost a year with great results!

20 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Been a month, no delivery!

It’s been a month since I’ve gotten assigned a doctor. Customer service refuses to respond, never got my first medication round.

19 de mayo de 2025
Opinión espontánea
Logotipo de WeightCare

Respuesta de WeightCare

We’re really sorry for the delay, we know how frustrating it is to wait this long, especially when you’re excited to get started. Our team has been navigating an influx of support inquiries due to industry-wide pharmacy delays making response times slower than usual.

Please know that people are receiving their medications, just on a longer timeline right now. If you haven’t already, we recommend reaching out to help@joinweightcare.com so our team can prioritize your case. We truly appreciate your patience and would love the chance to get this resolved for you.

Valorada con 4 estrellas sobre 5

Easy to sign up

Easy to sign up. WeightCare Rep was friendly and knowledgeable. Doctor was easy to reach and answered my myriad of questions quickly. Am losing weight, have had only one side effect.

4 de noviembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Happy with weight loss.went from 198lbs…

Happy with weight loss.went from 198lbs to 147. Appetite was suppressed, but when it started back up the dose was increase.new shipments were on time except this last order is a week behind so far. I was sent an email that asked questions from August. And this month is May. Otherwise plesaed.

5 de mayo de 2025
Opinión espontánea

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