Jollyes The Pet People - Great Bridge Opiniones 

301
TrustScore: 5 sobre 5

4,8

The Great Bridge Centre, Charles Street, B70 0BF West Bromwich, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff at this store are TOTALLY unbelievable , for what they have to do there, with very minimum staff They ALWAYS, put customers first, they are totally eunique. The Manager Anthea , the deputy... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It is always a great experience in Jollyes as we have a multitude of animals:- cats, dogs, chickens of all varieties amongst the rest of our clan. The staff are always welcoming and knowledgeable and... Ver más

Valorada con 5 estrellas sobre 5

The wonderful lady on the till named Helen ,told me what and where the product was , couldn't thank your wonderful staff enough when I got to check out ,was the ist timei came to this store but will n... Ver más

Valorada con 5 estrellas sobre 5

Happy staff, Happy customer resulting in Happy cats 🐈‍⬛ 🐈‍⬛ Always found good pricing on cat litter & food. Which is also helped by the member discount scheme. Big thanks to the assistant who ca... Ver más


Información sobre la empresa

  1. Tienda de animales
  2. Especialista en el aseo de mascotas
  3. Tienda de suministros para mascotas

Escrito por la empresa

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Información de contacto

  • The Great Bridge Centre, Charles Street, B70 0BF, West Bromwich, Reino Unido

  • 01215722549

4,8

Excelente

TrustScore: 5 sobre 5

301 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(301)

9243 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

I think you need a better Internet…

I think you need a better Internet connection to the ones you have. It took 30 minutes to complete our shopping though your tills.
Other shopping was not impressed by waiting that long we spent over £100 and produced number had to be typed in. This happened at great bridge store.
P.S the staff was wonderful.

27 de julio de 2024
Logotipo de Jollyes The Pet People - Great Bridge

Respuesta de Jollyes The Pet People - Great Bridge

Many thanks for your feedback
We have passed this to our IT team to investigate with store
We Apologise for the inconvenience this has casued

Kind Regards
Jollyes Customer Services

Valorada con 1 estrellas sobre 5

Appalling.

Took my kitten for his 2nd injections. His appointment was at 5:30pm, we got there and was waiting an over 1 hour. To then get told then vet finished at 6 so refused to do my kittens vaccines. It was his last day to be able to get his vaccines before he has to re-start his course. So now he has to have his 1st vaccines again!!! Can’t fault the receptions who were really helpful and couldn’t have apologised anymore than what they did. But over all absolutely appalling service to the vet who walked straight past me and 4 others who had been waiting for over 1 hour with no apology. Will not be returning here again. And will be taking my cat else where for his injections.

11 de julio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

my local jollyes

Shopped at jollyes.i was really surprised as they sell everything you need for your pets. Prices are little expensive though.staff really friendly and store nice and clean.

27 de junio de 2024
Valorada con 1 estrellas sobre 5

Staff reluctant to refund with receipt-unopened dog food

Went to return unopened dog food pouches with receipt from within a few days but great bridge staff reluctant to take back, appeared unhappy, seems like we were being told off, can’t help it if pet reluctant to eat, don’t think will shop here, been a loyal customer for yr, Asda, Tesco, others have no problems returning unopened pet food items with receipt

15 de junio de 2024
Opinión espontánea
Logotipo de Jollyes The Pet People - Great Bridge

Respuesta de Jollyes The Pet People - Great Bridge

Many thanks for your feedback ,
We will investigate this with store
we apologise for the inconvenience this has caused
Kind regards

Jollyes Customer Services

Valorada con 5 estrellas sobre 5

the lady I spoke to explained H/A dog…

the lady I spoke to explained H/A dog food for dogs which my vet said I should try my dog on,she was really helpful and took the time,I then purchased a 2kg bag of lifestage grain free to see how my dog gets on and didn't pressure me to buy dearer brands .

12 de junio de 2024

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