The staff at this store are TOTALLY unbelievable , for what they have to do there, with very minimum staff They ALWAYS, put customers first, they are totally eunique. The Manager Anthea , the deputy... Ver más
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Localización
Cambiar localizaciónThe Great Bridge Centre, Charles Street, B70 0BF West Bromwich, GB
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Consulta las opiniones de los clientes
It is always a great experience in Jollyes as we have a multitude of animals:- cats, dogs, chickens of all varieties amongst the rest of our clan. The staff are always welcoming and knowledgeable and... Ver más
The wonderful lady on the till named Helen ,told me what and where the product was , couldn't thank your wonderful staff enough when I got to check out ,was the ist timei came to this store but will n... Ver más
Happy staff, Happy customer resulting in Happy cats 🐈⬛ 🐈⬛ Always found good pricing on cat litter & food. Which is also helped by the member discount scheme. Big thanks to the assistant who ca... Ver más
Información sobre la empresa
Escrito por la empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Información de contacto
The Great Bridge Centre, Charles Street, B70 0BF, West Bromwich, Reino Unido
- 01215722549
4,8
Excelente
301 opiniones
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Newly taken over store
Newly taken over store. Staff were very friendly & helpful
23 de agosto de 2024
Exceptional knowledge
Helen the customer service advisor was so knowledgeable and helpful. She was a credit to the store on our visit. She delivered a fabulous shopping experience.
26 de agosto de 2024
The staff very helpful an a wide range…
The staff very helpful an a wide range of goods
25 de agosto de 2024
The wonderful lady on the till named…
The wonderful lady on the till named Helen ,told me what and where the product was , couldn't thank your wonderful staff enough when I got to check out ,was the ist timei came to this store but will now be shopping again for my pet products,,only at jollys! Thank you Helen and your beautiful staff aswell x
25 de agosto de 2024
Helpful staff
20 de agosto de 2024
I have took on fish I know nothing…
I have took on fish I know nothing about and I was helped to the max couldn't of asked for anything more
11 de agosto de 2024
Recent Visit
Staff were really friendly and helpful especially when having to purchase a new lead for Bonnie. bonnie ended up having a little accident and were quick to clean it up.
The lady on the till (unsure on her name) was lovely and made Bonnies day with treats.
10 de agosto de 2024
Value / Choice a given
Always friendly, knowledgeable staff. Good layout, excellent range of products.
Excellent place to shop.
11 de agosto de 2024
Staff were helpful and friendly
Staff were helpful and friendly. Will shop there again.
10 de agosto de 2024
Very friendly and helpful service
Very friendly and helpful service. Treated with the upmost respect and was exceptional overall.
8 de agosto de 2024
Staff are lovely and very helpful x…
Staff are lovely and very helpful x shop is very clean and tidy x
29 de julio de 2024
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Popped in for some puppy stuff and my…
Popped in for some puppy stuff and my god it was so hot in there !!! No fans aircon or anything for those poor ladies working there , could clearly see they was so fatigued by the heat !! Owners should be ashamed
31 de julio de 2024
Opinión espontánea
Respuesta de Jollyes The Pet People - Great Bridge
Many thanks for your feedback and bringing this to our attention
We have passed this to senior operations team to investigate this with store
Kind Regards
Jollyes Customer Services
Loose budgie food
Went for loose budgie food and they had run out. It was easy to find a member of staff to help. She filled the container back up for me. She was extremely polite and happy to help. The member of staff who was on the til was also very polite and friendly. Would recommend jollyes.
30 de julio de 2024
Great service and excellent staff
28 de julio de 2024
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