The staff at this store are TOTALLY unbelievable , for what they have to do there, with very minimum staff They ALWAYS, put customers first, they are totally eunique. The Manager Anthea , the deputy... Ver más
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Localización
Cambiar localizaciónThe Great Bridge Centre, Charles Street, B70 0BF West Bromwich, GB
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It is always a great experience in Jollyes as we have a multitude of animals:- cats, dogs, chickens of all varieties amongst the rest of our clan. The staff are always welcoming and knowledgeable and... Ver más
The wonderful lady on the till named Helen ,told me what and where the product was , couldn't thank your wonderful staff enough when I got to check out ,was the ist timei came to this store but will n... Ver más
Happy staff, Happy customer resulting in Happy cats 🐈⬛ 🐈⬛ Always found good pricing on cat litter & food. Which is also helped by the member discount scheme. Big thanks to the assistant who ca... Ver más
Información sobre la empresa
Escrito por la empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Información de contacto
The Great Bridge Centre, Charles Street, B70 0BF, West Bromwich, Reino Unido
- 01215722549
4,8
Excelente
301 opiniones
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Lovely staff
Lovely staff, they can't do enough to help. Small store values in a big shop.
Wouldn't go anywhere else for my pet supplies.
6 de marzo de 2025
Very happy with the customer service 😊
8 de marzo de 2025
Excellent .
7 de marzo de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
I went into one of your store and there…
I went into one of your store and there was a rong price on one of your products and I know buy low i should have had it at that price when I spoke to the manager she said that the product was out of stock but it was not covered up and when I mentioned it she taken the label off i was discussed
7 de marzo de 2025
Respuesta de Jollyes The Pet People - Great Bridge
We understand your frustration with the pricing discrepancy and the manager's response. We strive to ensure accurate pricing and apologize for the inconvenience this caused. We will address this with the store manager to ensure this doesn't happen again.
Need more Ostrich products.
Need more Ostrich products.
A lot of times low on these products.
4 de marzo de 2025
Staff are pushy and rude
Staff are pushy when asking to donate and buy a can of dog food. When you politely decline they try to guilt you in to buying or are rude. Told my husband 'well what about the dogs?'
They also sell the donated dog food to you for retail so they make a profit on donated food.
3 de enero de 2025
Respuesta de Jollyes The Pet People - Great Bridge
Good afternoon,
We appreciate you taking the time to share your experience. We understand your frustration with the interaction you had with our staff. We always aim to create a positive and welcoming environment for all our customers, and we will address this feedback with our team to ensure they are providing the best possible service.
Kind regards
Jollyes customer services
Definitely go!
Everyone at the store that I spoke with was lovely! The store was so clean! I also saw a very cute dog when shopping for presents for my little doggy!
3 de marzo de 2025
I found the staff the staff very…friendly and helpful
I found the staff the staff very friendly and helpful, which made my 2 ragdoll cats feel comfortable.
27 de febrero de 2025
Very friendly staff
Very friendly staff. They have a good variety of raw food. Also some good sale bargins
27 de febrero de 2025
Lovely store very friendly and helpful…
Lovely store very friendly and helpful staff
27 de febrero de 2025
Brilliant service
Brilliant service and wonderful lady helped us with all the nutrition needed for our dog in the great bridge shop
23 de febrero de 2025
Gone very expensive and lot less choise
You're stuff , particularly your manager is absolutely lovely and goes above and beyond to look after the customers. However , since jollies have taken over this store , the stock has depleted significantly and the prices have raised significantly. The dog treats in particular.You don't carry anything like as many that you used to carry , particularly of the raw ones.
Apart.
From popping to Say.
Hello to the lovely staff.When we re passing , we don't go in there any more.
So.
You're stock out
13 de febrero de 2025
Great shop fantastic choice but phone…
Great shop fantastic choice but phone line needs to be fixed as keeps going to recorded message great staff
7 de febrero de 2025
verey helpfull and made time to speek…
verey helpfull and made time to speek to us
7 de febrero de 2025
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