Jollyes The Pet People - Great Bridge Opiniones 

301
TrustScore: 5 sobre 5

4,8

The Great Bridge Centre, Charles Street, B70 0BF West Bromwich, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff at this store are TOTALLY unbelievable , for what they have to do there, with very minimum staff They ALWAYS, put customers first, they are totally eunique. The Manager Anthea , the deputy... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It is always a great experience in Jollyes as we have a multitude of animals:- cats, dogs, chickens of all varieties amongst the rest of our clan. The staff are always welcoming and knowledgeable and... Ver más

Valorada con 5 estrellas sobre 5

The wonderful lady on the till named Helen ,told me what and where the product was , couldn't thank your wonderful staff enough when I got to check out ,was the ist timei came to this store but will n... Ver más

Valorada con 5 estrellas sobre 5

Happy staff, Happy customer resulting in Happy cats 🐈‍⬛ 🐈‍⬛ Always found good pricing on cat litter & food. Which is also helped by the member discount scheme. Big thanks to the assistant who ca... Ver más


Información sobre la empresa

  1. Tienda de animales
  2. Especialista en el aseo de mascotas
  3. Tienda de suministros para mascotas

Escrito por la empresa

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Información de contacto

  • The Great Bridge Centre, Charles Street, B70 0BF, West Bromwich, Reino Unido

  • 01215722549

4,8

Excelente

TrustScore: 5 sobre 5

301 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(301)

9241 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A must go to.

It is always a great experience in Jollyes as we have a multitude of animals:- cats, dogs, chickens of all varieties amongst the rest of our clan. The staff are always welcoming and knowledgeable and we can get all we need from in store at reasonable prices. We are glad that there is a store close to us so we don’t have to travel miles to get everything from essentials to treats.

1 de febrero de 2025
Valorada con 1 estrellas sobre 5

Shocking price increase

I've been a regular shopper at my local branch for a couple of years now...staff are lovely, plenty of choice and value for money........until today. The cost of the raw food I buy for my dog has increased from £1.07 per pack to £1.50 in just one week. Apparently the 10% discount for pet club members has been removed....yet the increase is almost 50%.
Won't be shopping here any more.

31 de enero de 2025
Valorada con 5 estrellas sobre 5

Had a very large choice of what i needed

Had a vety large choice of what I needed so many choices of brands. Able to walk around and look at my own leisure, staff very helpful when I couldn't find the item I was looking for but took me right to it. All staff very friendly and polite. Great prices and I joined the club for discount so thank you

26 de enero de 2025
Valorada con 5 estrellas sobre 5

Amazing helpful staff

The staff at the West Bromwich store are amazing they were super helpful answering all my questions, this will always be my pet store

20 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Amazing Place

I just wanted to you to pass on my thanks to the manager of Jolly’s Great Bridge, and her brother for going above and beyond.

I received a knock on my door from the managers brother this morning to let me know that a delivery driver had just randomly dumped my delivery parcel, containing our family’s Christmas food from a butchers, at Jollyes, instead of delivering it to me at my address. I have no idea why this happened but Jollyes managed to spot the parcel and the manager’s brother happened to be in the store today and offered to bring it to me on his way home.

He explained what had happened and I am so very grateful to him, his sister and the store for responding in such a wonderful way. A truly magnificent example of the Christmas Spirit.

THANKYOU!

20 de diciembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Varied experiences

Visit to the local Jollyes store is usually a good experience. The staff are pleasant although a little over zealous when trying to sell promotional products at the till. Sometimes the offers are not available in store, just an empty shelf etc, is this due to only a limited quantity of stock being on offer and once it’s sold then there is no more available?
However not impressed with the online service, items are available on the website and also in store but I have an email to say that you are unable to source the item I have ordered online?!

17 de diciembre de 2024
Logotipo de Jollyes The Pet People - Great Bridge

Respuesta de Jollyes The Pet People - Great Bridge

We appreciate you taking the time to share your experience. We understand your frustration with the online ordering process and the discrepancy between online availability and actual stock. We strive to ensure accurate information is reflected across all our platforms, and we're working to improve our inventory management system. We value your feedback and will use it to enhance our online service.

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