Jollyes The Pet People - Sheffield Opiniones 

848
TrustScore: 4.5 sobre 5

4,7

Meadowhall Retail Park, Sheffield, S9 2YZ Sheffield, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Informative staff. Good value dog treats. Also if your dog is needing a booster vaccination, it's only £25 with no consultation fee, also cheap ( can't remember the price ) for puppy vacs or you can p... Ver más

Valorada con 4 estrellas sobre 5

Staff awesome as always, just disappointing to see only 1 person serving but I know the minimum wage affects shops and the prices etc. There weren't any live pets in there either, which there use... Ver más

Valorada con 5 estrellas sobre 5

Our visit on Saturday 28th September went smooth as usual. We found what we wanted and the gentleman on the checkout was very pleasant as always. He asked if we had managed to get what we wanted and i... Ver más

Valorada con 5 estrellas sobre 5

The guy working at Jolleyes Sheffield on the day I went in was exceptional. He assisted an elderly lady before me and was kind, considerate and took the time to explain things fully. He offere... Ver más


Información sobre la empresa

  1. Tienda de animales
  2. Especialista en el aseo de mascotas
  3. Tienda de suministros para mascotas

Escrito por la empresa

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Información de contacto

  • Meadowhall Retail Park, Sheffield, S9 2YZ, Sheffield, Reino Unido

  • 01142 425421

4,7

Excelente

TrustScore: 4.5 sobre 5

848 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(848)

9229 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A pleasure to shop

We placed a click and collect order. We had to travel further than normal to collect our order but the person who served us was friendly, efficient, and knowledgeable, it made the purchase a pleasure rather than a chore, thank you

9 de enero de 2025
Valorada con 5 estrellas sobre 5

Customer Service

Although the item required was inaccessible and not very well presented on the top shelf right at the back of the shelf depth - the gentleman assistant was very accommodating reaching for the packs and as there were no trolleys available he carried the 2 cat litter packs to the till..continued to finalise the transaction and carried them to my car for me. Very grateful

3 de enero de 2025
Valorada con 4 estrellas sobre 5

Good products and friendly staff

Good products and friendly staff. I use Meadowhall Retail Park, which if you spend enough to require a trolley, should really have automated entrance doors. If you had stuck to the old loyalty scheme of 15% off of pet food it would have been 5 stars

31 de diciembre de 2024
Valorada con 2 estrellas sobre 5

Very unhelpful

Went in the shop to see if I could book my new puppy in for his next injection was told it was full book and I could go to rotherham, never said I had to book on line. I also wanted a harness for him the small was tiny so tried the medium that's what it said on the label so I got a Large and when I got it home it was way to big so the medium must have been a small as well. I then asked a member of staff for help as could see any Harringtons puppy wet food she came round looked on shelf and said no there's none there which I all ready saw for my self, no offers of going in the store room to see if there was any. Not very helpful at all and before you ask no they was busy the shop was empty.

2 de enero de 2025
Logotipo de Jollyes The Pet People - Sheffield

Respuesta de Jollyes The Pet People - Sheffield

We understand your frustration with your recent experience. It sounds like you encountered some challenges with booking your puppy's appointment and finding the right harness size. We appreciate you bringing these issues to our attention. We will share your feedback with our team to help improve our service and ensure a better experience for all our customers.

Valorada con 1 estrellas sobre 5

No fun at jollys anymore

Loyalty app broken for months and points/vouchers unusable,so app uninstalled and deleted.Have found another retailer (within 100yrds) up to 50%cheaper on occasion for our regular purchases,so now only use jollys as a last resort..Pity used to be so much better.

29 de diciembre de 2024
Logotipo de Jollyes The Pet People - Sheffield

Respuesta de Jollyes The Pet People - Sheffield

We understand your frustration with the loyalty app and appreciate you bringing this to our attention. We are committed to providing a seamless and rewarding experience for our customers. We are actively working to resolve the issues with the app and ensure it functions properly.

Valorada con 5 estrellas sobre 5

Wayne is such a lovely lad so friendly…

Wayne is such a lovely lad so friendly and has plenty of advice
Store was clean and well stocked
Plenty of room to get down the aisle not cluttered like some pet shops are
Good prices and caters for all pets
Fantastic service

11 de diciembre de 2024

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