Jollyes The Pet People - Swansea Opiniones 

46
TrustScore: 4.5 sobre 5

4,5

Unit 7, Fforestfach Retail Parc, Pontardulais Road, Fforestfach, SA5 4BB Fforest-fach, Swansea, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Outstanding customer service from Alice at the Fforestfach Swansea store. She went above and beyond in every way to assist me. Can honestly say 2nd to none and many individuals should aspire to be l... Ver más

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Valorada con 5 estrellas sobre 5

Staff fantastic. And best news. The grooming parlour will be ready in a while. Will definitely recommend any animal owners to check out the many things available in store.

Valorada con 5 estrellas sobre 5

The younge man that served myself and my husband was friendly,helpful and knowledgeable. The store was clean and well stocked. Will definitely return to get more pet supplies.

Valorada con 5 estrellas sobre 5

Was served by a lovey member of staff called Alice whom had given me advice on my dogs allergies i was served at the checkout by a member of staff called josie who had greeted me politeness also i m... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de animales
  2. Especialista en el aseo de mascotas
  3. Tienda de suministros para mascotas

Escrito por la empresa

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Información de contacto

  • Unit 7, Fforestfach Retail Parc, Pontardulais Road, Fforestfach, SA5 4BB, Fforest-fach, Swansea, Reino Unido

4,5

Excelente

TrustScore: 4.5 sobre 5

46 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(46)

9251 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

It's a JOLL-YES from me

Absolutely fantastic store, love the layout with everything being easy to find and staff are very happy to help with any queries along with being extremely welcoming to customers and their fur family members. My dogs new favourite place to visit due to getting lots of fuss and attention off of staff and customers. Such an array of natural treats to choose from as well, compared to other pet stores we have visited. Will definitely be returning and will be making this store our new regular despite competitiors being closer.

6 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a lovely place to shop

The prices were very good, the selection is fantastic with so many quality products to choose from, the store was really well maintained, very clean, nice and warm and bright. The staff were very helpful, friendly and welcoming. But most important of all my dogs were very happy with all the attention they got from the staff and the other customers as well. Over all it was a very positive experience and I will definitely be visiting again.

1 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Great store and service

Always plenty of my dogs favourite treats and food in stock.
Very helpful and polite staff at hand to help with any queries I might have.

Great to see the new Swansea store collecting food for a small dog rescue that probably needs the help more than the larger well known rescues.
Keep up the great work.

29 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Easy access for wheelchair and friendly staff

Visited while shopping at Tesco in fforest fach and was glad to have found this shop. I use a wheelchair and found it far easier to get around inside than most places. The sales staff were friendly and not just out to sell. They were genuinely interested in my dog Bonnie and we found some great treats, a good food for her and new coat. Staff helped get everything to my car. We'll both be back soon.

21 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant advice and service

Thank you for your advice with food for my dogs and bearded dragon. So nice to have a place to shop that doesn't just want to sell the most expensive thing but suggested the best thing. Highly recommend you and will be back soon.

25 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service with amazing products

What a fantastic store! I'd previously been using other outlets for years but the quality and prices at Jollyes are both so much better. Visited with my dogs and it's obvious how much the staff care about animals and their owners. The store is spacious, with plenty of room to move around even with 2 large dogs,and looks great. The staff were helpful, gave some really helpful advice and made sure the feed purchased was suitable for my dogs. The range of food, toys, treats and various pet care products is excellent. Thank you for the excellent customer service and we'll definitely be back regularly 😊🐕‍🦺🐕

20 de noviembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Happy

Plenty of choice, ease of travelling to store.
Plus you sell live food for my beardie.

26 de noviembre de 2025

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