Jooki | Music & Stories Player for Kids Opiniones 

99
•
TrustScore: 3 sobre 5

3,2

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

A kids player whose marketing team has kids, but who's engineers most certainly don't. Playlists only work on Wifi and downloading an MP3 of the songs you want is nearly impossible. Like children cryi... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Impossible d’avoir une mise à jour pour la 1ere génération du Jooki. Je pense que le site européen ne fontionne plus et que du coup pas de SAV de la part des USA, en tous cas aucune réponse à tous mes... Ver más

Valorada con 5 estrellas sobre 5

This product gives my kiddo independence within my boundaries of what they listen to! I love that it’s screen free and that the listening content options are pretty unlimited compared to Story Pod or... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were looking for an alternative for the Tonie boxes, since we do not want to buy new Tonies all the time. We are really glad that we found Jooki which can easily be linked to our Spotify family... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de electrónica
  2. también en la categoría
  3. Fabricante de juguetes

Escrito por la empresa

Jooki is the favorite educational toy for 3yo+, fostering their imagination with music and storytelling. Jooki is the only high-quality music and stories player that gives kids safe, screen-free access to streaming audio content. Grown-ups create playlists from Spotify (or their own MP3) and associate them with a Jooki figurine in a few clicks. Next, kids just place that figurine or token on Jooki to start the playlist… or lift it to pause, stop or change. Children grow fast and their needs change just as quickly. You will easily reprogram Jooki tokens and figurines to share new inspiring audio content with your kids. Jooki will play Spotify playlists when connected to Wi-Fi and MP3 playlists anytime, anywhere. Jooki unleashes invaluable family moments creating fun memories for your kids, while they serendipitously learn to talk, dance, sing and listen! Jooki made the TIME Best Inventions of 2022 list (Toys & Play) and was ranked 3 in the 2022 USA TODAY Readers Choice Award (Best Gifts for Families). Jooki won the CES 2022 Innovation Award (best personal audio), the 2022 Edtech Cool Tool Finalist Award (arts, music and creative solutions) and the 2022 Creative Child Magazine Awards as Product of the Year. Visit https://Jooki.com


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

99 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(99)

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Valorada con 5 estrellas sobre 5

Amazing Product and Service!!

We had a problem with our Jookie and the customer service team was ABOVE AND BEYOND!!! They responded quickly and helped us resolve the issue. My son LOVES his Jookie!! We use it daily for his playlists and at night for his sleepcasts. He loves that he can control what he wants to listen to and it gets him dancing and moving his body. I can’t say enough amazing things about our Jooki and the team behind the product. Don’t wait! You won’t regret this purchase!!

21 de mayo de 2024
Opinión espontánea
Logotipo de Jooki | Music & Stories Player for Kids

Respuesta de Jooki | Music & Stories Player for Kids

Thank you for sharing!

Valorada con 2 estrellas sobre 5

A kids player whose marketing team has…

A kids player whose marketing team has kids, but who's engineers most certainly don't. Playlists only work on Wifi and downloading an MP3 of the songs you want is nearly impossible. Like children crying in their stroller because they can only listen to their beloved jookie within walking distance of their router? This is the player for you!

16 de mayo de 2024
Opinión espontánea
Logotipo de Jooki | Music & Stories Player for Kids

Respuesta de Jooki | Music & Stories Player for Kids

Hello Mike, please contact support@jooki.com so we can help you with this connection.

Valorada con 5 estrellas sobre 5

Extremely good product

First - I am not a bot or hired service but a very happy parent / client. We are extremely satisfied with the Jooki player ! My kids LOVE it and it is user friendly for both adults and kids. The fact that it connects to Spotify is a blessing and was a real game changer for us , after searching many other alternatives such as the Yoto player or Lunii which offer separate content purchase (expensive) or regular MP3 players that require lots of hard work uploading files. This was a real game changer and Jooki’s selling point. I already recommended your product to several friends and mama groups who will make a purchase soon….
We are extremely happy with the Jooki - and it’s service.
The customer service is EXCELLENT. Not only it quick to react, but because it kindly corrected a shipping mistake and sent it to me directly and immediately.
I really appreciate it and do not take it for granted.

13 de mayo de 2024
Opinión espontánea
Logotipo de Jooki | Music & Stories Player for Kids

Respuesta de Jooki | Music & Stories Player for Kids

Thank you for your review!

Valorada con 5 estrellas sobre 5

Customer support team are amazing!

Jookie’s customer support team are amazing! They helped us right away when we got the device for my daughter’s birthday and one of our tokens wasn’t working. They sent us a new one.
Then when the player stopped working (it didn’t want to light up anymore even when plugged in) I again reached out to them and they were so so helpful. Their responses and their solutions were fast! We are so happy and can’t wait to have our Jookie back!
I have recommended Jookie to all of our little friends. It is the best screen-free player we’ve har so far!

3 de mayo de 2024
Opinión espontánea
Logotipo de Jooki | Music & Stories Player for Kids

Respuesta de Jooki | Music & Stories Player for Kids

Thank you for sharing

Valorada con 5 estrellas sobre 5

Jooki’s customer service is great

Jooki’s customer service is great! Every time I’ve had to email about a problem they’ve responded in less than 24 hours and immediately resolved my issue!

26 de abril de 2024
Opinión espontánea
Logotipo de Jooki | Music & Stories Player for Kids

Respuesta de Jooki | Music & Stories Player for Kids

Thanks for your review

Valorada con 5 estrellas sobre 5

Independence & Customizable

This product gives my kiddo independence within my boundaries of what they listen to! I love that it’s screen free and that the listening content options are pretty unlimited compared to Story Pod or the like. This also make it’s more cost effective! My three year old has books from Spotify connected to one token and music on the other. Both are playlists I customized for him & he loves! We have had some troubleshooting issues, but the Jooki support team has helped us along the way.

20 de abril de 2024
Opinión espontánea
Logotipo de Jooki | Music & Stories Player for Kids

Respuesta de Jooki | Music & Stories Player for Kids

Thank you for sharing

Valorada con 5 estrellas sobre 5

Purchased a Jooki last year …

Purchased a Jooki last year and loved it. Had an issue with charging within the year and customer service was great. We received our replacement and my kiddo is so happy to have it back. Will be purchasing another for younger kids soon.

17 de abril de 2024
Logotipo de Jooki | Music & Stories Player for Kids

Respuesta de Jooki | Music & Stories Player for Kids

Thanks for your review

Valorada con 5 estrellas sobre 5

Kids love their Jookis

We were looking for an alternative for the Tonie boxes, since we do not want to buy new Tonies all the time.
We are really glad that we found Jooki which can easily be linked to our Spotify family account, so we can change the playlist whenever the kids want.
Besides, the support team is super ... quick responses, easy tricks to help and they even found a solution for an out off warranty issue. We can only recommend these music players!

8 de abril de 2024
Opinión espontánea
Logotipo de Jooki | Music & Stories Player for Kids

Respuesta de Jooki | Music & Stories Player for Kids

Thanks for your review

Valorada con 5 estrellas sobre 5

Good speaker and great customer service

Good speaker, fun for kids and families.
We've had a great experience with customer service too. When our device stopped working and they couldn't solve the problem, it was still within warranty. they quickly arranged a new device.

31 de marzo de 2024
Opinión espontánea
Logotipo de Jooki | Music & Stories Player for Kids

Respuesta de Jooki | Music & Stories Player for Kids

Thanks for sharing

Valorada con 5 estrellas sobre 5

Best music player for children. Really ❤️

Let me share with you a tale of a discovery that has transformed our daily lives: **Jooki**, the revolutionary music box. Hi from France, our search for an alternative to the Toniebox led us to this technological marvel.

**Jooki** is the promise of a product that grows with your child. From the first babble to teenage confidences, its features adapt, and its timeless design appeals. We are proud owners of both the 1st and 2nd generations, witnessing Jooki's quality and longevity.

But what truly sets Jooki apart is its exceptional customer service. Always attentive, they perform wonders to ensure our satisfaction. We wholeheartedly recommend Jooki to all parents seeking a music box for their children. A choice you won't regret, for Jooki is more than just a toy; it's a family member.

25 de marzo de 2024
Opinión espontánea
Logotipo de Jooki | Music & Stories Player for Kids

Respuesta de Jooki | Music & Stories Player for Kids

Thank you for sharing - much appreciated!

Valorada con 5 estrellas sobre 5

Great toy

Great toy, the new generation even better. And good costumer service

11 de marzo de 2024
Opinión espontánea
Logotipo de Jooki | Music & Stories Player for Kids

Respuesta de Jooki | Music & Stories Player for Kids

Thank you for sharing

Valorada con 5 estrellas sobre 5

Very nice and helpful support.

Very nice and helpful support.
The jooki Box is a big leap out of the tonie range for children and parents with a Spotify account.

24 de diciembre de 2023
Opinión espontánea
Logotipo de Jooki | Music & Stories Player for Kids

Respuesta de Jooki | Music & Stories Player for Kids

Thanks for your feedback

Valorada con 5 estrellas sobre 5

Great device, amazing service !

We have been using Jooki play for 2 -3 years now and we love the possibilité we have to listen to music we like without using our phones, just being there with the children or them using it by themselves.

Customer service is AWESOME! I have had a couple of setting issues (I am not very good with tech advices… my fault !) and I have ALWAYS had a human answer (this has become rare nowadays..) and very quick, the same or the next day.

Thank you Jooki team, your work is great, your service is incredible!

9 de enero de 2024
Opinión espontánea
Logotipo de Jooki | Music & Stories Player for Kids

Respuesta de Jooki | Music & Stories Player for Kids

Thanks for your feedback

Valorada con 1 estrellas sobre 5

Unable to get refund

I purchased 2 Jooki units as seen on GMA steals and deals promotions. I was not satisfied with the units as they did not meet expectations for Christmas gifts for 2 grandchildren. Poor volume. Multiply attempts to request information for return and refund with no results.

4 de enero de 2024
Opinión espontánea
Logotipo de Jooki | Music & Stories Player for Kids

Respuesta de Jooki | Music & Stories Player for Kids

Hello Sherry, our customer service sent you messages in response to your initial e-mail. Would you check your spam folder? It appears you have not received or read them?

Valorada con 5 estrellas sobre 5

Jooki Rocks!

I got a Jooki for my son a couple years ago. He absolutely loves it. I love that he can listen to music and stories without a screen.

Recently I had trouble connecting to the Jooki. I emailed customer support and within a day I had the answer. My Jooki was in airplane mode.
After following the advice of the service email I'm back up and running.

Can't recommend Jooki enough.

4 de enero de 2024
Opinión espontánea
Logotipo de Jooki | Music & Stories Player for Kids

Respuesta de Jooki | Music & Stories Player for Kids

Thank you for your feedback

Valorada con 5 estrellas sobre 5

Best Music Box for Kids

A few years ago we were looking for an alternative to the Toniebox and found Jooki. (We’re from Germany) It’s Great that you can use it as a toddler and as a Teenager because of the Functions and the Look. We have the 1st and the 2nd generation and both work well and the Customer Service does a fantastic job. We always recommend the box when friends are thinking about a music box for their Kids.

1 de enero de 2024
Opinión espontánea
Logotipo de Jooki | Music & Stories Player for Kids

Respuesta de Jooki | Music & Stories Player for Kids

Thanks for sharing your experience

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