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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Five months ago I purchased two watches from this store. I waited 7 weeks for delivery. In the end, I did not accept the shipment and officially refused it, so the parcel was returned to the s... Ver más

Valorada con 5 estrellas sobre 5

Grand-daughter delighted with her charm, which was reminder of her first soft toy going into Teddy Bear hospital! Arrived in good time for her birthday. Pleased to see an enclosed brochure with new ch... Ver más

Valorada con 5 estrellas sobre 5

It's my birthday!! I've been thoroughly spoilt by my husband and son. A charm for my normal Nomination bracelet and a smarty bracelet. JJ are a great company, with excellent customer service. It's sup... Ver más

Valorada con 4 estrellas sobre 5

We thought the service from Joshua James was excellent. Personal appointment and knowledgeable. Bought 2 platinum rings which arrived within 3 weeks. We did have an issue where one of them did not h... Ver más

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3,8

Muy bueno

TrustScore: 4 sobre 5

885 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

A ring for our special day - 10/05/2025

Our Special day was on the 10th of May 2025.
We had purchased a ring, however had very little time left and we were sure that the ring would not make it on time.

Despite the very short time frame/ notice to allow the workshop to finish, engrave and deliver the ring; the Joshua James team went above and beyond to ensure the ring did arrive on time and we weren’t left without a ring.

Our ring arrived on the exact day before 13:00.

The ring and the engraving within the band are perfectly done. We could not be happier with the high quality craftsmanship and the support throughout.

We would like to thank the team for the beautiful ring and the help ♥️

Best Regards,

DM & NQ

10 de mayo de 2025
Opinión espontánea
Logotipo de Joshua James

Respuesta de Joshua James

Dear DM & NQ,

Thank you so much for your lovely review. We’re genuinely delighted to hear that the ring reached you in time and that it played a part in your special day.

It means a lot to know that the engraving and craftsmanship met your expectations. We understand how important timing and attention to detail are for occasions like this, and we're really pleased we could deliver both when it mattered most.

We’ll be sure to share your kind feedback with our team; it’s always encouraging to know their hard work makes a difference.

Wishing you both every happiness for the future.

The Joshua James Team

Valorada con 5 estrellas sobre 5

Just amazing.

Where do I start……
I was looking for a quality platinum wedding band and had done a lot of research online and decided to go with Joshua James. From chatting online via their website. I decided I wanted the heavy band. A price was agreed and I waited approximately 3 weeks for it to arrive. I was not disappointed!
This heavy band beautifully symbolises everlasting love with its timeless plain design and premium platinum material. Its simplicity is elegant, while the comfort-fit design ensures effortless daily wear. The durability of platinum guarantees it will remain a cherished piece for my lifetime and beyond. I have made the perfect choice for an enduring commitment.
Thanks to you and your team for an amazing ring. I would definitely recommend this company.

20 de marzo de 2025
Opinión espontánea
Logotipo de Joshua James

Respuesta de Joshua James

Hi Andrew
Thank you for the very kind words, it was a pleasure helping you with this wedding ring. We hope you enjoy wearing it.

Valorada con 5 estrellas sobre 5

nettys bling

gives u chance to view in comfort of own home and delivery was fast love when its 3/2 experince get my christmas in

2 de junio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Personal Service

We thought the service from Joshua James was excellent. Personal appointment and knowledgeable.
Bought 2 platinum rings which arrived within 3 weeks. We did have an issue where one of them did not have a hallmark stamp on it. This was raised with them and they apologised and collected it from our home address and resolved it with the Assay Office. It was returned within 1 week. After a month, no issues with the rings

13 de mayo de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not a particularly great experience to…

Not a particularly great experience to be honest. Bought an engagement ring and all very nice to start with, but it quite quickly became misshapen and a part of the ring was clearly thinner than the rest of it. Sent it back to repair it which they did for free, but when it was returned it was accompanied by a rather passive aggressive note saying that my partner must have damaged it and 'future damages may be chargeable' which she was understandably upset about. I advised them of this and they've just ignored it. I expected a bit better to be honest, just an apology rather than refusing to accept the blame for something which was clearly a fault at their end. I appreciate that sort of thing can happen, but to just refuse to take any sort of responsibility isn't great. Probably won't get the wedding rings for them!!

20 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super fast delivery

I ordered 2 charms for my daughter's 21st birthday. Vast choice online. They were delivered very quickly with a nice gift bag to put them in. Free postage too. Great service.

8 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Family gifts…

I have ordered jewelry from this company on many occasions. I find it easy to order, products are delivered promptly and the items are loved by family and friends

3 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

18ct yellow gold 2mm wedding band

Delighted with my wedding band.Beautifully crafted and a good weight. It arrived in an exquisite presentation box. I would thoroughly recommend this company, the same ring would be twice the price in a high St jeweller. Thank you

1 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Ordered on Monday, free delivery and arrived on Friday with gift wrapping. Great experience!

27 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy repeat customer

It’s not the first time I’ve bought nomination charms from Joshua James, and I’ve never been disappointed. Arrives in good time and in perfect condition.

30 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Grand-daughter delighted with her…

Grand-daughter delighted with her charm, which was reminder of her first soft toy going into Teddy Bear hospital! Arrived in good time for her birthday. Pleased to see an enclosed brochure with new charms available. Always something new to choose that makes the gift personal.

29 de mayo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Not great at customer service

For the second time on two separate purchases I have had faulty products from this company. The ask for a photo, I send this and your then required to return item, both presents to family living miles away so I have to ask them to return said item. I have just received a replacement which is good so now I have to post back to niece. On neither the emails or the enclosed paperwork is there an apology for defect items. I will not be ordering from you again.

22 de mayo de 2024
Opinión espontánea

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