Joy Gift London Opiniones 

33
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered the personalised long eared bunny ready for the arrival of our new grandaughter. Absolutely thrilled with my purchase, the bunny looks just like the pictures and is beautiful. Will certainly... Ver más

Valorada con 5 estrellas sobre 5

Bought a gorgeous crocheted rabbit for my brand new granddaughter for Easter. The crocheted work is beautiful. So far this year I’ve bought a beautiful cot mobile plus a beautiful new baby memory bo... Ver más

Valorada con 1 estrellas sobre 5

Ordered a personalised item with next day delivery, both at an additional cost. Company provided no updates untill I reached out, then said they have been busy we will contact you once ready. They d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So adorable and wellmade gifts. We got two for each of our little ones and they love them. We know they'll be our keepsake favourites. We also had them personalised with their names for a little extr... Ver más

Información sobre la empresa

  1. Tienda de regalos
  2. Artes manuales
  3. Tienda de juguetes para niños
  4. Artesanías

Escrito por la empresa

Handmade Crochet Toys & Gifts.. Welcome to our small crochet toy and gift shop located in the vibrant city of London. At our shop, we are passionate about providing high-quality, safe, and natural gifts that bring joy to both children and adults alike. All Product of Joy Gift London suitable from birth and machine washable. If you are looking for an unusual gift for a toddler or baby we have a wide range for you to choose from.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

33 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(33)

24 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Personalised long eared…

Ordered the personalised long eared bunny ready for the arrival of our new grandaughter. Absolutely thrilled with my purchase, the bunny looks just like the pictures and is beautiful. Will certainly purchase again. Thank you

11 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bears

I bought 2 as a present for twins. They are beautiful and worth ever penny.

31 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing quality

Bought a crocheted rabbit for my friend’s baby absolutely beautiful and high quality. Delivery was very fast and the packaging was lovely, I’ve ordered before and will definitely be buying again. Highly recommend JoyGift Ldn

18 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shipping was also very fast

I bought the Pilot Teddy Bear for my son and he absolutely loves it. It’s beautifully made, very soft, and feels like a truly special gift. The quality is excellent and you can really see the care in every detail.

18 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gorgeous gift

Bought a gorgeous crocheted rabbit for my brand new granddaughter for Easter. The crocheted work is beautiful.
So far this year I’ve bought a beautiful cot mobile plus a beautiful new baby memory book I’ll be buying a new beautiful gift very soon I’m sure.
Love Joy Gift London gifts.

4 de marzo de 2026
Valorada con 5 estrellas sobre 5

Cute Easter Gift

This handmade Easter bunny egg was a little Easter gift for my friend. It’s very cute, beautifully made and such a lovely handmade decoration. My friend loved it. 🐰🥚✨

25 de febrero de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Slow to deliver

I ordered on 7th Jan, chased this week to receive an almost immediate response to say shipped on Monday, I feel prompted by me chasing, and still not received Friday (today). 15 days later. I don’t recall anything on the site telling me that items would take this long.

Edit, order number 4499

Edit, items received today, 26th January. Items are nice.

7 de enero de 2026
Opinión espontánea
Logotipo de Joy Gift London

Respuesta de Joy Gift London

Hi Katie,

Thank you for updating your review and for sharing your order number (4499). I’m really sorry for the frustration caused by the wait.

Your order was dispatched 5 days ago, and according to the tracking, it is due to be delivered today. You should receive it very shortly.

All of our products are completely handmade and made to order, which means production can take longer than mass-produced items. This information is listed on our website, but we understand that the wait can still feel longer than expected, and we’re sorry if this wasn’t communicated clearly enough during the process.

We truly appreciate your patience and hope you’ll love your order once it arrives. If there’s anything further we can help with, please don’t hesitate to contact us directly.

Kind regards,
Luka
Joy Gift London

Valorada con 5 estrellas sobre 5

Beautiful Quality, Perfect Gift

I purchased this crocheted bunny as a gift for my friend’s daughter, and it was absolutely perfect. The quality is lovely, you can really see the care and craftsmanship in the details. It feels well-made and sturdy, and it arrived on time, nicely packaged. I’m delighted with my purchase and would definitely recommend it.

25 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gorgeous little keepsake gifts

So adorable and wellmade gifts. We got two for each of our little ones and they love them. We know they'll be our keepsake favourites. We also had them personalised with their names for a little extra too giving them a lovely personalised touch. We have a little niece arriving soon so will be sure to treat them with one too.
Only problem we had was choosing, as it's a cuteness overload on this site!

10 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautifully Made & Very Durable

I ordered a handmade crochet dog toy and I’m genuinely impressed. You can tell a lot of care went into making the stitching is strong, the materials feel high quality and it is held up really well during playtime. It also arrived sooner than expected. Perfect gift !

26 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Even Better Than Expected 🧶💛 🤩

I bought a handmade crochet duck and it looks even better in real life than in the photos. The quality is amazing, clearly handmade with care, and it arrived very quickly. Thank you for such a lovely product highly recommended!

7 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

This was my first order from Joy Gift…

This was my first order from Joy Gift London, and it exceeded my expectations. The gift was elegant, carefully prepared, and arrived exactly as described. From packaging to delivery, everything was smooth and professional. Highly recommended for anyone looking for meaningful, well-crafted gifts.

7 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a product based on a clear…

I ordered a product based on a clear reference design. Before shipping, I requested a photo for approval. The photo they sent showed something completely different from what I ordered wrong proportions, smaller head, shorter arms and legs, and an overall design that did not match the reference at all. Because the product was wrong, I did not approve it, and it was never shipped or received. Instead of taking responsibility, the seller falsely claimed that the item was made “exactly as requested.” That is simply not true. The order was cancelled only after I pointed out their mistake, yet they attempted to shift the blame rather than acknowledge the error. This was not a change of mind, it was a failure to deliver what was ordered, followed by misrepresentation of the situation. I would not trust this seller with custom orders if accuracy and honesty matter to you. Very disappointing experience and poor honesty

Edit after seller response:

Please stop lying and twisting the facts to fit your narrative.

A preview photo was not sent proactively as you claim. I explicitly requested it so I could approve or reject the item before shipping. When I received that photo, it was immediately clear that what was made did not match the reference design or the specifications I provided, including the larger head and longer arms and legs I clearly requested.

This was also not a truly custom-made piece, despite how you continue to describe it. The item shown in the preview closely resembled the same standard designs already displayed on your website, rather than the reference I provided. In other words, nothing was custom-made to my specifications.

I did not cancel the order because I “wasn’t satisfied.” I rejected the item because it was incorrect. Only after I pointed out that the product did not match what was ordered did you choose to cancel the order.

Continuing to claim that the item was made “exactly to specifications” and framing this as a simple matter of expectations is misleading and untrue. A custom order must actually reflect the agreed reference. This one did not.

The item was never shipped and a refund was issued because the wrong product was made, not because you acted generously or “fairly.” Please stop misrepresenting what happened.

5 de enero de 2026
Logotipo de Joy Gift London

Respuesta de Joy Gift London

Hi Osanie,

We’re sorry that you feel disappointed, however we would like to clarify the situation for transparency.

This was a fully custom-made order created outside of our standard designs, based on your specific requests and reference. Significant time was spent handcrafting the item exactly to the specifications discussed.

Before shipping, we shared a preview photo as requested. After reviewing it, you informed us that you were not satisfied and asked to cancel the order. Although custom orders are normally non-refundable once production has started, we chose to cancel the order and issued a full refund immediately, even though the item was never shipped.

No payment was retained, and no product was delivered.

While we regret that the final piece did not meet your expectations, we acted promptly and fairly to resolve the matter.

We wish you all the best.

Joy Gift London

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