I would like to thankfull JPC Direct for having sent me technical information on an old thruster. I recommend JPC for their customer care
La empresa ha respondido
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Consulta las opiniones de los clientes
5 star service. Excellent customer experience. During our boating years we have purchased several items from an Isotherm 12v fridge to heaters and have always received 1st class service. More recen... Ver más
La empresa ha respondido
I contacted Tom at J P C Direct in the first instance for some technical assistance, he responded really quickly and was extremely helpful and clearly very knowledgeable too. It was clear through sev... Ver más
La empresa ha respondido
JPC came highly recommended in our marina when we needed our bow thruster repaired. I can see why. Tom went the extra mile to keep costs down, offered a free inspection to see if a lift could be avoid... Ver más
La empresa ha respondido
Información sobre la empresa
- Ingeniero marítimo
- Proveedor de sistemas de aire acondicionado
- Tienda de componentes y repuestos electrónicos
- Servicio técnico de calefacción y calderas
- Servicio de reparación de refrigeradores
- Tienda de refrigeradores
Escrito por la empresa
JPC Direct Ltd. launched as a business in 2013, when owner and director, Tom Gardiner purchased the company from his employer, JPC Ltd. The company had been agents for Webasto and Side-Power since the year 2000. We offer sales, installation, servicing and support of marine heating, air conditioning, bow and stern thrusters, marine refrigeration and marine generators. JPC sell only the best products available on the market, including Webasto diesel heaters, Webasto air conditioning, and Side-Power bow and stern thrusters. Isotherm fridges, Isotemp water heaters and Whisper Power, Paguro, Fischer Panda and Kohler marine generators, are also part of our range. Our online shop also offers a full range of parts for all of the above brands.
Información de contacto
Riverside Estate, Brundall, NR13 5PL, Norfolk, Reino Unido
- 01603 784884
- sales@jpcdirect.com
- jpcdirect.com
4,8
Excelente
406 opiniones
Ha contestado el 100% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good transaction
Transaction was easy. Speed of delivery was good. Only thing stopping five stars was a sliver of info while ordering which said "on back order". Thought we would wait and see and lo! we received the item within 48 hours - so the "back order" info was a bit confusing. On the whole, JPC Direct is a very good company to deal with.
12 de enero de 2024
Prompt delivery of the correct item
22 de enero de 2024
Easy return process if the need arises.
15 de enero de 2024
Good website Prompt delivery
12 de enero de 2024
Excellent as usual
Excellent as usual, very helpful & professional, highly recommended.
12 de enero de 2024
Respuesta de JPC Direct Limited
Hi Steve - Many thanks for leaving a review - we appreciate the support - Greg (JPC)
Great honest
Great honest, trustworthy online service. Dealt promptly with all aspects of purchase. Delivered to Dublin Ireland. Tom from JPC was there on the button to ensure that the purchase was to my satisfaction.
Thanks from Edward
15 de enero de 2024
Opinión espontánea
Respuesta de JPC Direct Limited
Many thanks for the kind words. We really appreciate your taking the time to leave a review. Greg (JPC)
Delivery was very fast product perfect…
Delivery was very fast product perfect thank you very much
21 de diciembre de 2023
Respuesta de JPC Direct Limited
Simon - Many thanks for a postive review - we real;ly appreciate it - Greg (JPC)
JPC Direct parts and advice
I have ordered parts from JPC Direct several times and also sought advice.
Parts are always correct, packaged well and arrive quickly. The advice received was useful and resulted in a positive outcome. A really good company with which to do business.
19 de diciembre de 2023
Respuesta de JPC Direct Limited
Hi Alex - Many thanks for taking the time to leave leave us such a positive review - we appreciate the support. Greg (JPC)
Great service
I needed a thermostat for our water heater on the boat. Ordered it on Sunday evening and by Monday morning it had been dispatched by Fedex. Great service!
18 de diciembre de 2023
Opinión espontánea
Respuesta de JPC Direct Limited
Hi Paul - Thanks for taking the time to leave a review - glad that we could be of service - Greg (JPC)
Respuesta de JPC Direct Limited
Hi, Tim - Many thanks for leaving us a positive review - we really appreciate it - Greg (JPC)
Easy website to navigate
Easy website to navigate, same buying online and a better than expected delivery time.
Well Done 👏
30 de noviembre de 2023
Respuesta de JPC Direct Limited
This is always nice to hear - many thanks for taking the time to let us know. - Greg (JPC)
Respuesta de JPC Direct Limited
Good news! Glad it arrived safely - thanks for the review - Greg (JPC)
All perfect.
22 de noviembre de 2023
Respuesta de JPC Direct Limited
Thanks so much for this. Kind regards - Greg (JPC)
Very nice and quick service
8 de noviembre de 2023
Respuesta de JPC Direct Limited
Thank you! Much appreciated. - Greg (JPC)
Easy to locate the part required on…
Easy to locate the part required on your website, and straight forward check-out and payment procedure
30 de octubre de 2023
Respuesta de JPC Direct Limited
Good to hear! Thanks very much for the positive review. - Greg (JPC)
Excellent service
Item didn’t appear to be complete, O ring was missing, Tom checked with packaging of the same item in warehouse and was able to tell me that the o ring was loosely packed with item. So my mistake - I threw it out with packaging . Usefully Tom sent me dimensions of O ring and I was able to find a replacement.
10 de noviembre de 2023
Respuesta de JPC Direct Limited
We got there in the end! Many thanks for the positive review - Greg (JPC)
quick response!
6 de noviembre de 2023
Respuesta de JPC Direct Limited
Which is more than can be said for this reply! Many thanks for the support. - Greg (JPC)
Great advise at Boat Show and…
Great advise at Boat Show and communication after.
25 de octubre de 2023
Respuesta de JPC Direct Limited
Cheers, Guy! Thanks for the review. Much appreciated. - Greg (JPC)
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