I had an issue about a coin not being received. I spoke to Shaun who asked me to give it a few more days to see if it arrived. Sadly it hadn’t & I was offered a new coin or a refund. This was dealt... Ver más
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Consulta las opiniones de los clientes
Great looking small coin. Detail is amazing. You cannot go wrong buying gold coins of any size, Always a valuable commodity.
La empresa ha respondido
A straight forward and well explained purchase. Fast service and also received a follow up phone call to see if I was completely satisfied with my purchase. A good experience.
La empresa ha respondido
when i received my jubilee mints I was very pleased 4 what i have bought especially 4 our soldiers commemorate poppy day coming up thank u very much
La empresa ha respondido
Información sobre la empresa
- Vendedor de monedas
- también en la categoría
- Tienda de artículos coleccionables
Escrito por la empresa
The Jubilee Mint specialises in limited-edition gold, silver and commemorative coins, helping collectors celebrate history and discover pieces with lasting personal significance. Based in Dorset, where our Head Office and Order Fulfilment Centre are located, we draw on our founder’s more than two decades of experience in sourcing contemporary releases and historic coins from around the world. Our carefully selected range brings together British favourites, including the gold Sovereign and silver Britannia, alongside coins from respected international mints. We have a particular interest in Royal Family commemoratives and issues marking significant British anniversaries, achievements and national events. We also commission exclusive coin designs produced in strictly limited quantities, giving collectors the opportunity to mark important occasions with something distinctive. Alongside these new releases, our relationships with established secondary-market suppliers help us source earlier issues, including coins that may no longer be available from their original issuer. Whether you are buying your first commemorative coin, choosing a meaningful gift or adding to an established collection, we want the experience to be straightforward and enjoyable. Our friendly, professional Customer Services team is available to answer questions and assist with your order. For added reassurance, all orders are backed by our 30-day money-back guarantee. Our easypay interest-free monthly instalment scheme is also available on selected items, offering the flexibility to spread the cost of your purchase. At The Jubilee Mint, we believe the pleasure of collecting lies in the stories behind each coin as much as its design and craftsmanship. We value our customers’ feedback and use it to help improve the service we provide.
Información de contacto
26-32 Oxford Road, BH8 8EZ, Bournemouth, Reino Unido
- 0800 038 5510
- customerservices@jubileemint.co.uk
- jubileemint.co.uk
4,7
Excelente
350 opiniones
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i am unable to review an item i have…all now resolved
i am unable to review an item i have not recieved
The Jubilee Mint have resolved the matter and it was not their fault as it was all down to failure by royal mail who failed to deliver the item .
The JUBILEE MINT THEREFORE DESERVE THE 5 STARS.
13 de julio de 2026
Respuesta de The Jubilee Mint
Dear Christopher,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
I thought it was quite small for the…
I thought it was quite small for the money and only being 9ct gold but it’s a keep sake so it may go up in price in the future .
23 de junio de 2026
Respuesta de The Jubilee Mint
Dear Graham,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
very small gold coin
29 de junio de 2026
Respuesta de The Jubilee Mint
Dear Peter,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Respuesta de The Jubilee Mint
Dear Spencer,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Respuesta de The Jubilee Mint
Dear Edeltraut,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
A collectable piece of football memorabilia
I think the coin is a collectable piece of memorabilia for the FIFA World Cup 2026, as well as past achievements of the English Team over the past 60 years.
24 de junio de 2026
Respuesta de The Jubilee Mint
Dear Ade,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
This is the 1st time that I can…
This is the 1st time that I can recollect of having any dealings with The Jubilee Mint, having got past the initial process I found their service to be prompt and efficient, no doubt I may buy from them again in the future
4 de junio de 2026
Respuesta de The Jubilee Mint
Dear Terry,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
I thank you for the 5oz coin.
24 de junio de 2026
Respuesta de The Jubilee Mint
Dear Stanley,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Very easy talking to the person on the…
Very easy talking to the person on the phone his name was Dan very interested in buying for from Jubilee Mint again
18 de junio de 2026
Respuesta de The Jubilee Mint
Dear Chris,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Came on time and both coin's are very…
Came on time and both coin's are very nice to have, price was good and value good. Will be ordering more around Xmas time, for my granddaughter and grandson so thanks
24 de junio de 2026
Respuesta de The Jubilee Mint
Dear James,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
GOOD QUALITY ITEMS,NEVER HAD ANY…
GOOD QUALITY ITEMS,NEVER HAD ANY PROBLEMS WITH JUBILEE MINT,AND HAVE USED MANY TIMES
15 de junio de 2026
Opinión espontánea
Respuesta de The Jubilee Mint
Dear Christopher,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
I knew what I wanted but
I knew what I wanted but, the salesperson kept telling me about something I didn’t want and was very persistent. I received my order but quite disappointed ,the quality was very good but the size was a joke, it was minute, and not at all what I expected.
5 de mayo de 2026
Great customer service
Great customer service, got what I needed in a friendly efficient manner thanks Joe!
9 de junio de 2026
Opinión espontánea
Respuesta de The Jubilee Mint
Dear Lee,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Jubilee Mint for reliability.
I have been a customer of Jubilee Mint for a number of years and have always found them to be excellent in delivering their service, they are professional and operate to a high standard, which in these times is very reassuring, I look forward to many more years of doing business with this company.
4 de junio de 2026
Opinión espontánea
Respuesta de The Jubilee Mint
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Always good to have a chat with my…
Always good to have a chat with my broker as I call him!
Chaz is absolutely fantastic and a huge help full of great knowledge and always breaks every thing down for me so I know exactly what is what.but yeah got mum and sister presents from there just waiting to see my latest purchase thinking it’s probably gonna be a humdinger of a deal see yas next time jamie
15 de mayo de 2026
Respuesta de The Jubilee Mint
Dear Jamie,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
I have had dealings with Jubilee Mint…
I have had dealings with Jubilee Mint for about 3 years and my account manager Daniel is a real gem.
He knows the type of coins I'm interested it and always keeps me up to date with everything thats going on in the world of coin collecting.
I always really enjoy our phone calls because its totally apparent that he really loves coins and isnt just going through the motions.
The knowledge he has on all things coins is extensive and very interesting.
When I order something it normally arrives in 48hrs in perfect condition.
I would wholeheartedly recommend Jubilee Mint as a company that really cares.
3 de junio de 2026
Opinión espontánea
Respuesta de The Jubilee Mint
Dear Christine,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
I wrote a review about these…
I wrote a review about these earlier,not at all flattering.I've just received a call from them,initially apologising,but then was asked to remove my review and they would "compensate" me with a coin.
Unscrupulous is a word that springs to mind.😡
3 de junio de 2026
Opinión espontánea
Respuesta de The Jubilee Mint
Dear Mr Thomas,
Thank you for your review.
We are very sorry to read your comments and apologise if our follow-up call came across in the wrong way. That was certainly not our intention.
We contact customers who leave feedback so we can better understand what has happened, apologise where appropriate, and try to resolve any outstanding concerns. Any gesture of goodwill offered should never be interpreted as being conditional on a review being removed, and we are sorry if that impression was given.
We fully respect every customer’s right to leave an honest review of their experience. Your feedback has been noted and will be reviewed internally to ensure our team handles these conversations appropriately.
If there is anything further you would like us to look into regarding your original concern, please contact us directly and we will be happy to help.
Kind regards,
The Jubilee Mint Customer Services Team
As a new customer of Jubilee Mint I had…
As a new customer of Jubilee Mint I had an excellent service from start to finish. My orders arrived in quick time.
25 de mayo de 2026
Opinión espontánea
Respuesta de The Jubilee Mint
Dear Tony,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Something went wrong this time around
Something went wrong this time around. I ordered a set of 3 small solid gold coins with different crts. But the big gold coin was not solid gold. It was just gold plated! I immediately contacted the Jubilee Mint about this problem as I never buy gold plated coins as they tend to have no real value. The Jubilee Mint quickly responded positively. I posted all 3 coins back to them with their letter & invoice, by proof of posting 1st class with a tracking number which is standard procedure required by the Jubilee Mint. I'm now just waiting for a refund & the cancellation of all the 10 monthly installments by the Jubilee Mint. So far so good.
I'm pleased to say that Jubilee Mint have now sorted out my issues very promptly & professionally. Excellent service & feedback from them. 10/10 marks!
25 de mayo de 2026
Respuesta de The Jubilee Mint
Dear Anthony,
Thank you for your review.
We are sorry to hear there was an issue with your recent order and apologise for any disappointment caused. We understand your concern, particularly as you have made clear that you do not usually purchase gold-plated items.
We are pleased that our team responded promptly and that the items have now been returned to us. Your refund was processed on the 28th May.
Thank you for giving us the opportunity to put this right. If you need any further assistance in the meantime, please contact our customer service team and we will be happy to help.
Kind regards,
The Jubilee Mint Customer Services Team
Chatted to a nice young man on the…
Chatted to a nice young man on the phone as i placed the order, very helpful and polite. The coins arrived within 3 days and im very happy with them thankyou
19 de mayo de 2026
Respuesta de The Jubilee Mint
Dear Peter,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
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