I had an issue about a coin not being received. I spoke to Shaun who asked me to give it a few more days to see if it arrived. Sadly it hadn’t & I was offered a new coin or a refund. This was dealt... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great looking small coin. Detail is amazing. You cannot go wrong buying gold coins of any size, Always a valuable commodity.
La empresa ha respondido
A straight forward and well explained purchase. Fast service and also received a follow up phone call to see if I was completely satisfied with my purchase. A good experience.
La empresa ha respondido
when i received my jubilee mints I was very pleased 4 what i have bought especially 4 our soldiers commemorate poppy day coming up thank u very much
La empresa ha respondido
Información sobre la empresa
- Vendedor de monedas
- también en la categoría
- Tienda de artículos coleccionables
Escrito por la empresa
The Jubilee Mint specialises in limited-edition gold, silver and commemorative coins, helping collectors celebrate history and discover pieces with lasting personal significance. Based in Dorset, where our Head Office and Order Fulfilment Centre are located, we draw on our founder’s more than two decades of experience in sourcing contemporary releases and historic coins from around the world. Our carefully selected range brings together British favourites, including the gold Sovereign and silver Britannia, alongside coins from respected international mints. We have a particular interest in Royal Family commemoratives and issues marking significant British anniversaries, achievements and national events. We also commission exclusive coin designs produced in strictly limited quantities, giving collectors the opportunity to mark important occasions with something distinctive. Alongside these new releases, our relationships with established secondary-market suppliers help us source earlier issues, including coins that may no longer be available from their original issuer. Whether you are buying your first commemorative coin, choosing a meaningful gift or adding to an established collection, we want the experience to be straightforward and enjoyable. Our friendly, professional Customer Services team is available to answer questions and assist with your order. For added reassurance, all orders are backed by our 30-day money-back guarantee. Our easypay interest-free monthly instalment scheme is also available on selected items, offering the flexibility to spread the cost of your purchase. At The Jubilee Mint, we believe the pleasure of collecting lies in the stories behind each coin as much as its design and craftsmanship. We value our customers’ feedback and use it to help improve the service we provide.
Información de contacto
26-32 Oxford Road, BH8 8EZ, Bournemouth, Reino Unido
- 0800 038 5510
- customerservices@jubileemint.co.uk
- jubileemint.co.uk
4,7
Excelente
350 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great goods
I love the coins I get from jubilee mint. I prefer to buy online but some sadly you can't buy this way. My only issue is too many calls. I sleep at all times as I'm disabled so my phone is on silent alot of the time. You've also used a private number which is what the hospitals and Dr's use so i only answer when I'm expecting them to call. All in all as lovely as the young man is who rings me, and he is, I'd rather receive post or an email please
25 de junio de 2025
Opinión espontánea
Respuesta de The Jubilee Mint
Dear Tracy,
Thank you for taking your time to review our business again; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
A satisfied customer.
The goods arrived as planned and as described so very satisfied with the outcome.
11 de junio de 2025
Respuesta de The Jubilee Mint
Dear Tom,
Thank you for taking your time to review our business again; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Respuesta de The Jubilee Mint
Dear Susan,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
List of the employers I spoke to are…
List of the employers I spoke to are really good polite and helpful. There is just the odd one this is a little bit pushy trying to get a sale and wouldn't take no for a answer that's why it's not five stars
8 de mayo de 2025
Respuesta de The Jubilee Mint
Dear Alan,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
The company was very quick in sending…the coin that was left out of the packet.
The company was very quick in sending another coin as one was left out of the packet. Thank you.
30 de mayo de 2025
Respuesta de The Jubilee Mint
Dear Mrs Jackson,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Respuesta de The Jubilee Mint
Dear Michelle,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
TRADES DISCRIPTION,don’t think U can call anything yr…
I don’t think U can call anything yr marketing as solid gold, it whatever it is 9-18, 22.carrot, it’s not correct to call things solid gold. My Uncle when I👁️ was a kid had a solid gold coronagraph, couldn’t wear it because it was that soft it changed shape n was pouress
3 de junio de 2025
Respuesta de The Jubilee Mint
Dear Mr Harris,
Thank you for taking the time to share your feedback.
We’d like to clarify that within the numismatic industry, 24-carat gold is commonly referred to as ‘fine gold,’ while coins and items made from other purities - such as 22-carat or 9-carat - are often described as ‘solid gold.’ The term ‘solid’ refers to the firm and stable shape of the coin and does not reflect its gold purity.
All our marketing materials and advertisements clearly state the precise gold content and specification of each item, so clients can make fully informed decisions. We also offer a 30-day money-back guarantee - double the statutory requirement - should any client wish to return their purchase for any reason.
If there’s anything further we can help with, please don’t hesitate to get in touch on our freephone number 0800 038 5510 or email customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
i did not appreciate the 2 cold calls…
i did not appreciate the 2 cold calls trying very hard to sell me a £1000 gold sovereign after i had purchased the £40 9 carrot gold coin.
13 de mayo de 2025
Respuesta de The Jubilee Mint
Dear Mr Affleck,
Thank you for your feedback, and we are very sorry to hear that your recent experience did not meet your expectations.
We apologise for any inconvenience caused by the follow-up calls you received. We understand that this was not welcome, and we have now updated your account preferences to ensure you receive no further telephone contact from us.
We appreciate you taking the time to let us know, and we remain committed to providing a respectful and positive experience for all our customers.
Best wishes,
The Jubilee Mint Customer Services Team
fast delivery
7 de mayo de 2025
Respuesta de The Jubilee Mint
Dear Alan,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Good and quick service
16 de mayo de 2025
Respuesta de The Jubilee Mint
Dear Terry,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Coin delivery
I had coin delivered with one I ordered which I didn't want, so returned it easily and with no problems.
12 de mayo de 2025
Respuesta de The Jubilee Mint
Dear Julie,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Respuesta de The Jubilee Mint
Dear Mrs Russell,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Been dealing with jubilee mint for many…
Been dealing with jubilee mint for many years although at different addresses and never had any serious issues
24 de abril de 2025
Respuesta de The Jubilee Mint
Dear Mr Deneen,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Got my coins on time as exactly the way…
Got my coins on time as exactly the way they said i would receive it. Beautiful piece and grate prices for the metals
14 de abril de 2025
Respuesta de The Jubilee Mint
Dear Lotanna,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
From ordering to delivery process was…
From ordering to delivery process was seamless, excellent price hopefully an investment for the future.
3 de abril de 2025
Respuesta de The Jubilee Mint
Dear Roger,
We do not sell coins for investment purposes nor guarantee any future value however we are very pleased you are happy with your purchase.
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Respuesta de The Jubilee Mint
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Excellent service and very professional…
Excellent service and very professional advice. Thank you
3 de abril de 2025
Respuesta de The Jubilee Mint
Dear Mr Fairley,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Fantastic Lovely coins easy to order and an easy…
Lovely coins easy to order and an easy payment plan easy to do business with
2 de abril de 2025
Respuesta de The Jubilee Mint
Dear John,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
I spoke with a very pleasant young man…
I spoke with a very pleasant young man about my purchase. As you explained to him, this was just a one off purchase, something I just fancied owning. I was lovely about it. I felt a bit sorry that I couldn't afford to buy any other coins as I explained I'm a pensioner so as we oldies have been hit quite hard by a so called socialist government (who aren't really being fair to so many people) I haven't got a lot of dosh to spare!!!
1 de abril de 2025
Respuesta de The Jubilee Mint
Dear Yvonne,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Excellent choice.
12 de marzo de 2025
Respuesta de The Jubilee Mint
Dear Mrs Corcoran,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.