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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

FRAUDULENT ACTIVITY. AVOID. I was diverted onto a blind link via Facebook and apparently set up a subscription (which I most definitely did not do). The first I knew about Juicetech is when £29.90 was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely great products especially the Type C 25W Charger. I have bought this charger around 6 times now due to gifting them to family members and placing them in different buildings I regularly att... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The devices are excellent! Compact, powerful, elegant, well made. Prices are good. Delivery was quick. Packaging was Apple-standard.

Valorada con 1 estrellas sobre 5

Purchased charger with built in wire for iPhone 7 days ago literally doesn’t charge anymore, didn’t bend it or abuse it at all as used for brand new phone and now it’s intermittently charging for 1 se... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de accesorios para teléfonos celulares

Escrito por la empresa

Where Bold Design Meets Kinder to Planet Technology. UK's number one mobile phone accessories brand. MFI Apple approved cables, Power Banks, Wireless Chargers & Speakers We have you covered!


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

222 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 87% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Useless

I buy Juice chargers but no more, they last less than a year.

15 de agosto de 2024
Opinión espontánea
Logotipo de Juice UK

Respuesta de Juice UK

- We’re sorry to hear you’ve had a negative experience with one of our products. Please rest assure that it is unusual for Juice insert products to cease working after such a short amount of time. We would love to help you rectify this - if you could please contact us via customerservices@juice.co.uk with details of the product and the issue you have experienced, someone will be available to discuss your query further.

Valorada con 1 estrellas sobre 5

I had bought a charger from them a…

I had bought a charger from them a couple months ago and out of nowhere the charger when on fire DO NOT BUY FROM THEM.

14 de agosto de 2024
Opinión espontánea
Logotipo de Juice UK

Respuesta de Juice UK

- We’re sorry to hear you’ve had a negative experience with one of our products. We’d love to offer some feedback to help you avoid issues like this in the future and to spread some awareness on cable fires/ burns. Firstly, we must stress that the cause of any fire or burning of a charging cable is not caused by the cable. Charging cables work as a conduit of power from one source to another, therefore, in cases of burns or fire from a charging cable, the fault actually originates from the main source of power, e.g., a wall plug, extension cable, or maybe even the wall socket. Please ensure you cease using the plug/ mains socket and investigate faults originating from here.

Valorada con 5 estrellas sobre 5

Juice Charge 3 & MAX Power Bank

I have 2 Juice Power Banks and they’re my absolute favourite. Love the colours (I have an aqua and navy one) and they’re just so reliable.

Never leave my house without one! They’re perfect for day trips or holidays.

29 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is an absolute joke

This company is an absolute joke the first speaker I got worked fine a month after it started to brick it self so I had short the battery then charge it for it too work and the amplifier is looks to be a cheap Chinese product also I got a new bigger one but it was still terrible, sound quality is really poor and doesn’t show you the percentage of the device on your phone please do not buy from this company go to the original companies because “juice” is just a ripoff of JBL’s speakers and ANKERS cables!

27 de julio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

I’ve purchased 2 leads for my apple…

I’ve purchased 2 leads for my apple phone, both have stopped working at almost exactly the 2 year mark with no apparent reason. Planned obsolescence?
Good while they worked but my £4 lead from Asda had been going longer and charged quicker so I wouldn’t recommend

21 de julio de 2024
Opinión espontánea
Logotipo de Juice UK

Respuesta de Juice UK

We sincerely apologize for the inconvenience you've encountered with one of our products. This is certainly not a common occurrence with Juice products, especially within such a short period. We’re here to help resolve this issue for you. Kindly reach out to us at customerservices@juice.co.uk with the product details and a brief description of the issue. A member of our team will be happy to assist you further.

Valorada con 1 estrellas sobre 5

This company are terrible

This company are terrible. Zero customer service. I bought a powerbank and it lasted less than a month. I sent them TEN emails and nothing was done. AVOID THEM AT ALL COSTS. THEY ARE DISHONEST COWBOYS

1 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The customer service I experienced was…

The customer service I experienced was excellent. My problem was resolved quickly and the next day I received my replacement charge bank. The bank charges my phone really quickly and the juice usb charger wire is a strong, hardy product I’ve used mine for over a year without any issues.

28 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible quality. Do not buy.

Purchased an iPhone charger a week ago and it snapped after being used for several times. Contacted Juice directly and they wouldn’t replace under the warranty, just told me to take it back to Sainsbury’s.
Got the broken one refunded and purchased a replacement which we’ve had for two days and it’s working intermittently and charging super slow!! Absolutely diabolical quality considering the price of these chargers. Will be returning this one (again!!) and avoiding this brand in the future.

18 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID juice..

AVOID juice... USB C charger worked for 2 weeks and then started to shock if you touched the charging end. It also stopped charging my phone. Contacted juice and got a reply saying its not there problem. Used to be a fan, never again.

19 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Thieves - took my money, no product and no response

I ordered some leather cleaner. Paid them my money, which they’ve got. A week later had an email saying it’s on its way, but when I click on the tracking number it takes me to a dodgy site that my phone won’t open. I’ve emailed them twice but had no response, so they are basically, thieves.

22 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fire hazard

Fire hazard! Bought this cable and only after 3 months it got extremely hot and then was steaming and then caught fire. Really really scary as luckily I was awake and saw this but this could have caused a fire at night. Avoid!!!!

8 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Forget the 1 star it’s a zero from…

Forget the 1 star it’s a zero from me!!!! I bought a £15 cable from sainsburys which stopped working after 2 or 3 weeks. I emailed the company who said to return the cable and they would send me a replacement as I couldn’t have my money back as I had lost the receipt! The new cable also stopped working after a few weeks. I emailed them again with the same response send it back and they’ll send me a replacement. Guess what 3 weeks in and the cable stopped working again. The biggest joke was the response email this time stating if I am so unsatisfied with there cables I should stop using them!!! Customer service at its absolute finest!!!!! Apparently I still can’t have my money back and I’ll be getting another replacement that I’m sure will stop working within a few weeks!!! Don’t waste your money on these overpriced poor quality products!

27 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not good value or quality

Bought a 2m cable and noticed it was overheating a bit at the phone end. Then it started re-charging all by itself despite being plugged in. Then, the whole cable just crumbles at the charging end, I presume from the heat. Binned. Anker much more reliable and resilient, and dont heat up dangerously. Avoid.

14 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought a juice cable from b&m..

I bought a juice cable from b&m... DO NOT WASTE YOUR MONEY ON THEM!! I payed £8 and it worked on a slow charge for a couple of days and now it doesn't work at all very disappointed😠

12 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid

Joke of a company,don’t email you to confirm order,can’t track order,phone contact number says incorrect number,can’t get a email back either.
Ordered elsewhere on top of this order now.
Be sending back if it arrives.
Don’t use this company

31 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not waste your time or your money.

I came here to leave a review to warn others of my experience. Based on the other reviews here; it is clear I am not alone. I purchased a Juice Power Bank to keep my devices charged during a routine power outage. I WFH so I needed to have access to a charge. The power bank worked fine initially. I used it on a handful of occasions that followed. I then went to use it over Christmas and it would not charge. I found troubleshooting instructions online and exhausted them all with no luck. I contacted Juice and explained the situation. They acknowledged in writing that the item is faulty but refused to help, as it was purchased outside of THEIR warranty period (1.5 years ago). They went on to claim that the item needs to be charged every 3 months and that this detail was included in their manual. I received the item in a clear plastic box with NO manual or instructions. The packaging itself advised nothing of the sort. This is not my first power bank. If I knew that the Juice power bank was going to require this level of maintenance just to remain operational; I wouldn't have purchased it. Likewise, if I knew what kind of reviews and reputation that this company had; I would have stayed well clear. I now have to open a case with the CCPC, as Juice are refusing to take responsibility, despite acknowledging the fault in writing; for this faulty item. It is clear, based on their many negative reviews; that this company are happy to supply merchandise that is not fit for purpose. Do not waste your time or money supporting this business and buy your item from a reputable, dependable supplier instead.

4 de enero de 2024
Opinión espontánea

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