Es dauert sehr lange, bis die Ware endlich da ist. Und dann kostet die Rücksendung über 6 Euro. Was aber besonders ärgerlich ist, dass sie nur über Kreditkarte funktioniert, auch wenn man gar nicht mi... Ver más
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Es dauert sehr lange, bis die Ware endlich da ist. Und dann kostet die Rücksendung über 6 Euro. Was aber besonders ärgerlich ist, dass sie nur über Kreditkarte funktioniert, auch wenn man gar nicht mi... Ver más
La empresa ha respondido
Die Versandzeiten sind furchtbar lang. Zusätzlich der absolut schlechteste Online-Handel was Rücksendungen betrifft. Allein der Prozess, bis man ein Rücksendeetikett bekommt. Dann darf man noch mehr a... Ver más
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Had one item missing from my parcel- contacted customer service but didn’t receive a reply though it’s been days since. The one item I did receive wasn’t the best quality (feather trim started shedd... Ver más
La empresa ha respondido
One of the socks I ordered had slight damage - a hole near the heel, which is a bit disheartening considering the socks aren't cheap 😭 The rest of the haul was excellent quality though. Gratefu... Ver más
La empresa ha respondido
Official Juicy Couture UK online store.
Colonial Business Park, Colonial Way, WD24 4PR, Watford, Reino Unido
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Didn’t take that long to come was here in a couple of days. Lovely blue juicy tracksuit. Only fault was it came in a massive box, no need for that size of box you could have put 4 boxes of trainers in there.
I love it please let me know when it on sales again thank 🙏
I’m having a bad experience with this company i brought BLACK DIAMANTE ZIP VELOUR HOODIE on the 27th and until now no updates from them I have sent them an email in regards to my package no resssssponse at all if u not going to send me what I brought give me my money back very bad service
Is a present for my daughter and I need to give it to her this weekend

Respuesta de Juicy Couture UK
From ordering to delivery it was very quick and smooth, excellent colour and true to description
Easy and quick delivery but sizing is inconsistent, leading me to have to buy multiple times with a flat return fee each time. Experience would be better if UK returns were free. But generally the service is good and any issues I’ve had have been resolved. Restocking issues also mean I miss out on what I want too.
Easy to order from the website. Delivery came sooner than expected and packaged extremely well. The purchase is for my teenage daughter for Christmas but she loves her juicy tracksuits and accessories so know she will love this new item.
I purchased a tracksuit but the top was a different colour than the bottom, which was my mistake! The two colours looked the same in the shopping. To correct my mistake it cost me £12.00 to send it back.
It was ridiculous! In the end, I lost money on an online purchase that went wrong!
Some companies offer free returns but Juicy return policy is to choose your courier for a return, knowing that the customer will lose money instead of their company.
I would have reordered but I wouldn’t order or purchase an item of Juicy clothing again!

Respuesta de Juicy Couture UK
I didn’t receive my order and no one is responding to me
Delivery and service very good and my daughter was absolutely thrilled with the tracksuit for her 17th birthday very satisfied
Placed an order JC56156 ballet pumps for my daughter all I've had is a confirmation email saying I've paid that's it ! Can't track order an have emailed customer services with no reply if I do not get some sort of correspondence frm yourselves I will be contacting Google pay an my bank about scam shopping!!!!!!!!!!

Respuesta de Juicy Couture UK
Updated when dispatched from ordering.delivered on time.my daughter was happy with shoes plus got a free tote bag which she uses as school bag overall experience excellent.would recommend this company.🌟
There was nothing amazing about it. It just came it was a little confusing because someone to a picture infringement of my door but left it in the garden
Had one item missing from my parcel- contacted customer service but didn’t receive a reply though it’s been days since. The one item I did receive wasn’t the best quality (feather trim started shedding a lot on the first wear) . Would avoid buying through the official site
Update: they did fix the issue by refunding the missing item

Respuesta de Juicy Couture UK
The shorts were not delivered to house but were left at Tavistock news agents bedford
- I went to collect twice but parcel not there apparently it’s in way back to you but payment has been taken

Respuesta de Juicy Couture UK
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